# Mediacom Internet not Working | +1-888-653-7618 | Mediacom Internet Support Number
Your Mediacom Internet may not be functioning or may be performing below expectations for a number of reasons. But first, you need to figure out what's causing the connectivity issue with Mediacom Internet. The following scenarios are most likely:
Mediacom modem repair
There might be a problem with your modem if you are connected to the wireless network but are unable to access the internet.
Look for any trouble messages or strange LED indicators on your Mediacom modem. A straightforward modem reset usually works.
How to reset your Mediacom modem is as follows:
1. Remove the modem's plug from the power source (in case the modem lights are still on, check if your modem has a backup battery, and remove it).
2. Take the coaxial cable out of the outlet or the modem's back.
3. Continue cutting the connection for 30 seconds.
4. In the meantime, you can make sure that any Ethernet or phone cables are firmly plugged into the appropriate ports, such as the Tel 1 (Tel 1/2) port for your phone connection.
5. Reconnect the power cord and coaxial cable to their corresponding receptacles.
6. Allow the modem's LED indications to correctly illuminate for 30 to 60 seconds.
7. Right now, see if Mediacom Internet is operational.
Try directly connecting your computer to the modem using an Ethernet cable if the modem reboot doesn't fix the issue.
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Mediacom Router Repair
Your Mediacom router can be malfunctioning if your devices can't access the wireless signal yet the wired connection is faultless.
By disconnecting the Mediacom wireless router from the outlet, waiting 30 seconds, checking that the cables are firmly connected, then turning the device on, you can try rebooting it.
Verify your devices' ability to connect to the wireless signal right away.
Additionally, there are times when a particular gadget is unable to connect to the home network. You can check in such circumstances by connecting a different device to the network. Restart the device that isn't connected and check to see if it establishes a connection if the new device on the network does. Keep your device close to the router as well; weak signals can also be the reason for connection problems.
# What If Resetting Your Mediacom Router/Modem Doesnot Work?
Your Mediacom Internet problem could be caused by a setup error or some technical fault with your router or modem if restarting it doesn't fix it. The manufacturer of the item or Mediacom must be contacted for technical assistance. If there are hardware issues, they will try to fix your modem or router and possibly send a specialist. Additionally, see if the failure to connect to the internet is a result of a Mediacom outage. You can obtain information about that by checking the Mediacom outage map or by calling Mediacom customer support.
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# Why does my Mediacom internet keep disconnecting?
If your Mediacom internet keeps dropping, a number of common problems may be the reason:
✅ 1. Poor Signal or Weak Connection
Damaged or loose cables connecting your modem, router, or wall outlet are often the reason behind frequent drops. Ensure all physical connections and secure or replace cables if necessary.
✅ 2. Problems with Modem/Router
Old or broken hardware can lead to unstable connections. Test restarting your router and modem. In case of continued problems, try updating firmware or replacing outdated equipment.
✅ 3. Network Congestion
Having too many devices connected simultaneously can overwhelm your network, particularly during the most used hours of the day. Restrict usage or upgrade your internet plan if necessary.
✅ 4. Service Outages
Check for local outages using Mediacom’s outage map or contact support at [https://support.mediacomcable.com](https://hackmd.io/@helpcenter/mediacom-support). Intermittent disconnections may be due to maintenance or service issues.
✅ 5. Interference or Wi-Fi Range Issues
If you’re on Wi-Fi, physical barriers or interference from other devices (like microwaves) may weaken your signal. Try moving closer to the router or using a wired connection.