--- tags: Module 2 --- # Introduction to sales process ## What is a sales process? As we explained before, the sales process is a clearly defined sequence of activities a sales team does to take a potential customer from a lead to a customer (or from an early stage of awareness to a closed sale). This process is (or should be) fully aligned with the respective buyer journey for the product or service that is being sold. **There is no standardized sales process for everyone.** Each product and buyer journey is different, therefore each sales process is specific to each company. Some use a 5-step process, others 7 or more. However, in essence, they all follow the same logic and sequence: ::: info **General steps in the sales process** &nbsp; 1. Marketing nurtures leads or sales generates them (lead generation), 2. followed by an in-depth discovery phase (qualification), 3. leading into showcasing your product/service (demo stage), 4. followed by sharing a proposal (maybe needing to handle customer objections), 5. hopefully leading into closing (after that, Customer Success takes over for onboarding). ::: Since it's best taught using images, see below two (similar) examples of a 7 step Sales process. ![](https://i.imgur.com/zWt1Cvi.png) ![](https://i.imgur.com/ywcGmxY.png) &nbsp; ## The sales process and the Hyrise Course The Hyrise program is fully aligned with the structure of a sales process, so it's important you get familiar with the concept. In fact, our core training and closing modules are as follows: ::: info **Stage 2 and 3 modules** &nbsp; - Module 5: Prospecting - generating the right leads - Module 6: Prospecting - contacting leads effectively - Module 7: Discovery calls and qualification - Module 8: Running successful demos - Module 9: Mastering objections and closing ::: Don't worry, throughout our course, at the beginning of each module, we will always tell you at which point of the sales process you're currently in. Let's explore the concept of a sales process one final time in the following video to ensure we're 100% familiar with it 👇 &nbsp; ::: warning *p.s. Do not be confused by the "PO" abbreviation Michael uses in the video below. PO stands for "purchase order" and is the official and approved order notice by B2B companies* ::: {%youtube _Vn87bvG0eU %} <style> body > .ui-infobar, body > .ui-toc, body > .ui-affix-toc, body > .ui-community, body > .document-footer { display: none !important; } </style>