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title: Harness Community Personas -slides

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title: Harness Community Personas -slides
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## Harness Community Personas
#### Understanding our community and their needs

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## About this presentation
#### High level overview

- What are personas
- Users/content consumers
- contributors
- content creators
- developers

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## What are personas?

- The purpose of creating personas is to describe our community. Personas are a tool for putting community needs into context with the aim of improving our documentation and ensuring community success. 

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- Personas help us identify:
  - Use cases/ top tasks 
  - Location and level of detail for information based on the community members moment of need.
 

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## Users
### content consumers


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### 

- Job description: Achieve a set of tasks using pre-built Harness content. Runs playbooksand jobs created by someone else and provides first ling of support to troubleshoot any problems.

- needs: 
- attitude: 
- knowledge: Understands their job but is new to automating their tasks.
- Harness Modules: Sign-up on app.harness.io and choose a module to get started!


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## Contributor
### coders and non-coders


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### 

- Job description:
- needs: 
- attitude: 
- knowledge:
- Harness Modules:   


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## Thank You!
### Any questions?
