--- # How this works: https://hackmd.io/s/how-to-create-slide-deck title: Harness Community Personas -slides type: slide slideOptions: transition: slide --- ## Harness Community Personas #### Understanding our community and their needs --- ## About this presentation #### High level overview - What are personas - Users/content consumers - contributors - content creators - developers --- ## What are personas? - The purpose of creating personas is to describe our community. Personas are a tool for putting community needs into context with the aim of improving our documentation and ensuring community success. ---- - Personas help us identify: - Use cases/ top tasks - Location and level of detail for information based on the community members moment of need. --- ## Users ### content consumers ---- ### - Job description: Achieve a set of tasks using pre-built Harness content. Runs playbooksand jobs created by someone else and provides first ling of support to troubleshoot any problems. - needs: - attitude: - knowledge: Understands their job but is new to automating their tasks. - Harness Modules: Sign-up on app.harness.io and choose a module to get started! --- ## Contributor ### coders and non-coders ---- ### - Job description: - needs: - attitude: - knowledge: - Harness Modules: --- ## Thank You! ### Any questions?