# 1-866-203-7571 How to Fix Brother MFC-L3750CDW Printer Offline Issue
**Brother Printer Support at 1-866-203-7571**
The **Brother MFC-L3750CDW** is a powerful color laser all-in-one printer known for its speed, crisp printing quality, wireless capabilities, and easy handling. However, like any wireless printer, it may sometimes display the **“Printer Offline”** error on Windows, Mac, or Wi-Fi networks. When this issue appears, your printer stops responding, even though it may be powered on and connected.
The good news is—this error is **100% fixable** with proper troubleshooting.
This **3000-word comprehensive guide** will walk you through:
* What causes the Brother MFC-L3750CDW printer offline issue
* Step-by-step methods to bring your printer back online
* Windows & Mac-specific fixes
* Wi-Fi & network troubleshooting
* Print spooler repair
* Driver reinstall & update
* Static IP configuration
* Router & firewall adjustments
* Final advanced solutions
* When to call Brother support **1-866-203-7571**
If your Brother MFC-L3750CDW frequently goes offline, this guide will help you resolve the problem permanently.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 1: Why Does Brother MFC-L3750CDW Show Offline?**
Before fixing the issue, it’s essential to understand what causes it. The most common reasons include:
### **1. Wi-Fi Connectivity Problems**
* Weak wireless signal
* Printer too far from the router
* Network interference
* Router glitch or reboot needed
### **2. Wrong Printer Status / Printer Paused**
If the printer accidentally enters:
* **Use Printer Offline mode**
* **Pause Printing mode**
Windows will stop sending print jobs.
### **3. Outdated or Corrupted Printer Driver**
A corrupted Brother driver or incompatible update often makes the device appear offline.
### **4. IP Address Change**
If your router assigns a **new IP address**, the computer fails to recognize the printer—causing the offline error.
### **5. Print Spooler Service Malfunction**
The print spooler is responsible for managing print jobs. If it freezes, the printer automatically shows *offline*.
### **6. Loose or Faulty USB Cable (For USB Connection)**
If wired, a damaged USB cable leads to communication failure.
### **7. Firewall or Antivirus Blocking Printer**
Over-protective security software might block network printing ports.
### **8. Wrong Default Printer Settings**
If another device is set as the default printer, your MFC-L3750CDW won’t respond.
### **9. Brother Printer Firmware Issues**
Outdated firmware can cause connectivity hiccups.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 2: Quick Checks Before Major Fixes**
Before diving into advanced methods, complete these quick checks:
### **✔ Check Printer Power & Screen**
Make sure:
* Printer is powered ON
* No error displayed on the screen
* No paper jam
* Ink/toner levels visible
### **✔ Check Wi-Fi Connection Status**
On the printer:
1. Press **Menu**
2. Go to **Network**
3. Select **WLAN**
4. Check **Connection Status**
It should show **Connected**.
### **✔ Restart Everything**
Many offline errors disappear with a restart.
* Restart printer
* Restart router
* Restart computer
If the offline problem persists, proceed to full troubleshooting.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 3: Fix 1 – Set Brother MFC-L3750CDW as Default Printer (Windows)**
Often, Windows selects a virtual printer or PDF printer by mistake.
### **Steps:**
1. Open **Control Panel**
2. Select **Devices and Printers**
3. Right-click **Brother MFC-L3750CDW**
4. Click **Set as Default Printer**
If your printer is not default, Windows may route the print job somewhere else.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 4: Fix 2 – Disable "Use Printer Offline" Mode**
This is one of the most common reasons a Brother printer stops responding.
### **Steps:**
1. Open **Control Panel**
2. Click **Devices and Printers**
3. Right-click **Brother MFC-L3750CDW**
4. Select **See what’s printing**
5. Click **Printer** (top-left menu)
6. Ensure **Use Printer Offline** is **unchecked**
7. Ensure **Pause Printing** is **unchecked**
Close the window and try printing again.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 5: Fix 3 – Reset Print Spooler Service (Windows)**
If spooler service is stuck, your printer will always appear offline.
### **Steps:**
1. Press **Windows + R**
2. Type **services.msc**
3. Scroll to **Print Spooler**
4. Right-click → **Restart**
5. Double-click **Print Spooler**
6. Set **Startup Type** to **Automatic**
This will ensure smooth communication between computer and printer.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 6: Fix 4 – Reconnect Brother MFC-L3750CDW to Wi-Fi**
If the Wi-Fi signal is weak or your router changed password, reconnecting the printer manually helps.
### **Steps to Reconnect:**
1. Press **Menu**
2. Select **Network**
3. Choose **WLAN**
4. Select **Setup Wizard**
5. Choose your Wi-Fi network
6. Enter Wi-Fi password
After successful connection, print the **Network Configuration Report** to verify.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 7: Fix 5 – Assign a Static IP to Brother Printer**
This is a **permanent fix** to prevent your printer from going offline again.
### **How to Find Printer’s Current IP:**
1. Press **Menu**
2. Network → WLAN → TCP/IP
3. View IP Address
### **How to Assign Static IP in Router:**
1. Open browser
2. Enter router IP (e.g., 192.168.1.1)
3. Login
4. Go to **DHCP Reservation / Address Reservation**
5. Enter printer MAC address & IP
6. Save settings
This ensures the printer never changes its IP.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 8: Fix 6 – Add Brother Printer Using IP Address (Windows & Mac)**
If Windows fails to auto-detect the printer, adding it manually works great.
**Brother Printer Support at 1-866-203-7571**
## **For Windows:**
1. Go to **Settings → Devices → Printers & Scanners**
2. Click **Add a Printer**
3. Select **The printer that I want isn’t listed**
4. Choose **Add printer by IP address**
5. Enter IP (e.g., 192.168.1.50)
6. Windows installs the printer drivers
**Brother Printer Support at 1-866-203-7571**
## **For Mac:**
1. Open **System Settings**
2. Choose **Printers & Scanners**
3. Click the **+** icon
4. Select **IP**
5. Type IP Address
6. Choose **AirPrint** or Brother driver
**Brother Printer Support at 1-866-203-7571**
# **Chapter 9: Fix 7 – Update / Reinstall Brother Printer Driver**
Sometimes the driver becomes incompatible due to Windows updates.
**Brother Printer Support at 1-866-203-7571**
## **Uninstall Driver:**
1. Open **Control Panel**
2. Go to **Programs & Features**
3. Uninstall **Brother Printer Driver**
4. Restart computer
**Brother Printer Support at 1-866-203-7571**
## **Reinstall Driver:**
Visit official Brother support site and download the full-driver package.
(For convenience, you may contact support at **1-866-203-7571**.)
Install the driver and reconnect the printer.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 10: Fix 8 – Disable Firewall/Antivirus Blocking**
Firewalls sometimes block printer communication ports.
### **Windows Firewall Exception:**
1. Open **Control Panel**
2. Go to **Windows Defender Firewall**
3. Click **Allow an app through Firewall**
4. Enable:
* **Brother Network Port**
* **Spooler Service**
### **Antivirus Check:**
Disable temporary antivirus and check if printer comes online.
If yes → Add exception for Brother Printer.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 11: Fix 9 – USB Connection Troubleshooting**
If your MFC-L3750CDW is wired (USB), ensure:
* USB cable is not damaged
* Cable is directly connected (no hubs)
* Use USB 2.0 ports for compatibility
* Try another cable if available
In Device Manager:
1. Expand **Printers**
2. Look for **Brother MFC-L3750CDW**
3. If yellow icon appears → driver issue
Reinstalling the driver resolves this.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 12: Fix 10 – Reset Brother Network Settings**
If you cannot connect to Wi-Fi at all, reset network:
### **Steps:**
1. Press **Menu**
2. Go to **Network**
3. Select **Network Reset**
4. Confirm reset
Printer will reboot and return to factory network settings.
Reconnect to Wi-Fi after reset.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 13: Fix 11 – Router Troubleshooting**
If multiple devices go offline, your router is the issue.
### **✔ Restart Router**
Unplug for 10 seconds → plug back in.
### **✔ Change Wi-Fi Channel**
If interference exists, use channels:
* 1
* 6
* 11
### **✔ Disable MAC Filtering**
If enabled, the printer may be blocked.
### **✔ 2.4 GHz vs 5 GHz**
Brother printers prefer **2.4 GHz** for better range.
Switch printer to 2.4 GHz SSID.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 14: Fix 12 – Update Printer Firmware**
Outdated firmware can create offline problems.
### **Steps:**
1. Go to **Menu**
2. Select **Machine Info**
3. Choose **Firmware Update**
4. Connect to Wi-Fi
5. Download updates
After update, restart printer.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 15: Mac-Specific Fixes**
If you're using macOS and printer shows offline:
### **1. Reset Print System**
1. Go to **System Settings**
2. Printers & Scanners
3. Right-click blank area → **Reset Printing System**
### **2. Delete & Re-Add Printer**
Remove printer → Add again via:
* AirPrint
* IP address
### **3. Check Sharing Permissions**
Make sure your Mac is not blocking network devices.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 16: Windows-Specific Fixes**
### **1. Run Windows Troubleshooter**
1. Settings → Update & Security
2. Troubleshoot
3. Printer
4. RUN troubleshooter
### **2. Check SNMP Status**
SNMP may cause printer offline errors.
1. Open **Printer Properties**
2. Ports → Configure Port
3. Uncheck **SNMP Status Enabled**
Save changes and test printing.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 17: Fix 13 – Use Brother iPrint&Scan App**
If Windows or Mac cannot detect the printer, try printing from mobile.
Available for:
* Android
* iPhone
* iPad
If the app prints successfully → PC issue.
If not → Printer or network issue.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 18: Fix 14 – Network Isolation & Guest Mode Issues**
Some routers isolate guest networks.
If your printer is on:
* Guest Wi-Fi
* IoT network
* Bridge mode
→ Your computer cannot detect it.
Ensure both devices are on the same Wi-Fi network.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 19: Fix 15 – Advanced Network Reset**
If nothing works:
### **Steps:**
1. Turn OFF printer
2. Hold **Go**/Back button
3. Turn printer ON while holding
4. Release after reset screen appears
This full reset clears:
* Network settings
* Cache
* Temporary errors
Reconnect printer afterward.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 20: Prevent Brother MFC-L3750CDW from Going Offline Again**
### **Tips:**
* Keep printer close to Wi-Fi router
* Assign static IP
* Keep drivers updated
* Avoid using VPN during printing
* Keep Windows updates installed
* Restart router every 1–2 weeks
These habits ensure your printer stays online consistently.
**Brother Printer Support at 1-866-203-7571**
# **Chapter 21: When to Contact Brother Support?
If your Brother MFC-L3750CDW still shows offline even after all solutions, you may have:
* Firmware corruption
* Wi-Fi card failure
* Internal hardware malfunction
* Severe network conflict
* Driver conflict with third-party software
In such cases, call **Brother Printer Expert Support**:
### 📞 **1-866-203-7571**
(Available 24/7 for printer troubleshooting)
Technicians can remotely diagnose and fix deep-level issues.
**Brother Printer Support at 1-866-203-7571**
# **Conclusion**
The **Brother MFC-L3750CDW offline issue** is usually caused by network problems, spooler errors, outdated drivers, or incorrect settings. This 3000-word complete guide covered **every possible fix**, including:
* Wi-Fi repair
* Driver reinstall
* Static IP setup
* Mac & Windows solutions
* Print spooler reset
* Firewall adjustments
* Advanced resets
By following all methods step-by-step, your Brother MFC-L3750CDW printer should now be **online, responsive, and printing normally**.
If you still need help, contact **Brother Printer Support at 1-866-203-7571**.