# 1-866-203-7571 How to Fix Brother MFC-L3750CDW Printer Offline Issue **Brother Printer Support at 1-866-203-7571** The **Brother MFC-L3750CDW** is a powerful color laser all-in-one printer known for its speed, crisp printing quality, wireless capabilities, and easy handling. However, like any wireless printer, it may sometimes display the **“Printer Offline”** error on Windows, Mac, or Wi-Fi networks. When this issue appears, your printer stops responding, even though it may be powered on and connected. The good news is—this error is **100% fixable** with proper troubleshooting. This **3000-word comprehensive guide** will walk you through: * What causes the Brother MFC-L3750CDW printer offline issue * Step-by-step methods to bring your printer back online * Windows & Mac-specific fixes * Wi-Fi & network troubleshooting * Print spooler repair * Driver reinstall & update * Static IP configuration * Router & firewall adjustments * Final advanced solutions * When to call Brother support **1-866-203-7571** If your Brother MFC-L3750CDW frequently goes offline, this guide will help you resolve the problem permanently. **Brother Printer Support at 1-866-203-7571** # **Chapter 1: Why Does Brother MFC-L3750CDW Show Offline?** Before fixing the issue, it’s essential to understand what causes it. The most common reasons include: ### **1. Wi-Fi Connectivity Problems** * Weak wireless signal * Printer too far from the router * Network interference * Router glitch or reboot needed ### **2. Wrong Printer Status / Printer Paused** If the printer accidentally enters: * **Use Printer Offline mode** * **Pause Printing mode** Windows will stop sending print jobs. ### **3. Outdated or Corrupted Printer Driver** A corrupted Brother driver or incompatible update often makes the device appear offline. ### **4. IP Address Change** If your router assigns a **new IP address**, the computer fails to recognize the printer—causing the offline error. ### **5. Print Spooler Service Malfunction** The print spooler is responsible for managing print jobs. If it freezes, the printer automatically shows *offline*. ### **6. Loose or Faulty USB Cable (For USB Connection)** If wired, a damaged USB cable leads to communication failure. ### **7. Firewall or Antivirus Blocking Printer** Over-protective security software might block network printing ports. ### **8. Wrong Default Printer Settings** If another device is set as the default printer, your MFC-L3750CDW won’t respond. ### **9. Brother Printer Firmware Issues** Outdated firmware can cause connectivity hiccups. **Brother Printer Support at 1-866-203-7571** # **Chapter 2: Quick Checks Before Major Fixes** Before diving into advanced methods, complete these quick checks: ### **✔ Check Printer Power & Screen** Make sure: * Printer is powered ON * No error displayed on the screen * No paper jam * Ink/toner levels visible ### **✔ Check Wi-Fi Connection Status** On the printer: 1. Press **Menu** 2. Go to **Network** 3. Select **WLAN** 4. Check **Connection Status** It should show **Connected**. ### **✔ Restart Everything** Many offline errors disappear with a restart. * Restart printer * Restart router * Restart computer If the offline problem persists, proceed to full troubleshooting. **Brother Printer Support at 1-866-203-7571** # **Chapter 3: Fix 1 – Set Brother MFC-L3750CDW as Default Printer (Windows)** Often, Windows selects a virtual printer or PDF printer by mistake. ### **Steps:** 1. Open **Control Panel** 2. Select **Devices and Printers** 3. Right-click **Brother MFC-L3750CDW** 4. Click **Set as Default Printer** If your printer is not default, Windows may route the print job somewhere else. **Brother Printer Support at 1-866-203-7571** # **Chapter 4: Fix 2 – Disable "Use Printer Offline" Mode** This is one of the most common reasons a Brother printer stops responding. ### **Steps:** 1. Open **Control Panel** 2. Click **Devices and Printers** 3. Right-click **Brother MFC-L3750CDW** 4. Select **See what’s printing** 5. Click **Printer** (top-left menu) 6. Ensure **Use Printer Offline** is **unchecked** 7. Ensure **Pause Printing** is **unchecked** Close the window and try printing again. **Brother Printer Support at 1-866-203-7571** # **Chapter 5: Fix 3 – Reset Print Spooler Service (Windows)** If spooler service is stuck, your printer will always appear offline. ### **Steps:** 1. Press **Windows + R** 2. Type **services.msc** 3. Scroll to **Print Spooler** 4. Right-click → **Restart** 5. Double-click **Print Spooler** 6. Set **Startup Type** to **Automatic** This will ensure smooth communication between computer and printer. **Brother Printer Support at 1-866-203-7571** # **Chapter 6: Fix 4 – Reconnect Brother MFC-L3750CDW to Wi-Fi** If the Wi-Fi signal is weak or your router changed password, reconnecting the printer manually helps. ### **Steps to Reconnect:** 1. Press **Menu** 2. Select **Network** 3. Choose **WLAN** 4. Select **Setup Wizard** 5. Choose your Wi-Fi network 6. Enter Wi-Fi password After successful connection, print the **Network Configuration Report** to verify. **Brother Printer Support at 1-866-203-7571** # **Chapter 7: Fix 5 – Assign a Static IP to Brother Printer** This is a **permanent fix** to prevent your printer from going offline again. ### **How to Find Printer’s Current IP:** 1. Press **Menu** 2. Network → WLAN → TCP/IP 3. View IP Address ### **How to Assign Static IP in Router:** 1. Open browser 2. Enter router IP (e.g., 192.168.1.1) 3. Login 4. Go to **DHCP Reservation / Address Reservation** 5. Enter printer MAC address & IP 6. Save settings This ensures the printer never changes its IP. **Brother Printer Support at 1-866-203-7571** # **Chapter 8: Fix 6 – Add Brother Printer Using IP Address (Windows & Mac)** If Windows fails to auto-detect the printer, adding it manually works great. **Brother Printer Support at 1-866-203-7571** ## **For Windows:** 1. Go to **Settings → Devices → Printers & Scanners** 2. Click **Add a Printer** 3. Select **The printer that I want isn’t listed** 4. Choose **Add printer by IP address** 5. Enter IP (e.g., 192.168.1.50) 6. Windows installs the printer drivers **Brother Printer Support at 1-866-203-7571** ## **For Mac:** 1. Open **System Settings** 2. Choose **Printers & Scanners** 3. Click the **+** icon 4. Select **IP** 5. Type IP Address 6. Choose **AirPrint** or Brother driver **Brother Printer Support at 1-866-203-7571** # **Chapter 9: Fix 7 – Update / Reinstall Brother Printer Driver** Sometimes the driver becomes incompatible due to Windows updates. **Brother Printer Support at 1-866-203-7571** ## **Uninstall Driver:** 1. Open **Control Panel** 2. Go to **Programs & Features** 3. Uninstall **Brother Printer Driver** 4. Restart computer **Brother Printer Support at 1-866-203-7571** ## **Reinstall Driver:** Visit official Brother support site and download the full-driver package. (For convenience, you may contact support at **1-866-203-7571**.) Install the driver and reconnect the printer. **Brother Printer Support at 1-866-203-7571** # **Chapter 10: Fix 8 – Disable Firewall/Antivirus Blocking** Firewalls sometimes block printer communication ports. ### **Windows Firewall Exception:** 1. Open **Control Panel** 2. Go to **Windows Defender Firewall** 3. Click **Allow an app through Firewall** 4. Enable: * **Brother Network Port** * **Spooler Service** ### **Antivirus Check:** Disable temporary antivirus and check if printer comes online. If yes → Add exception for Brother Printer. **Brother Printer Support at 1-866-203-7571** # **Chapter 11: Fix 9 – USB Connection Troubleshooting** If your MFC-L3750CDW is wired (USB), ensure: * USB cable is not damaged * Cable is directly connected (no hubs) * Use USB 2.0 ports for compatibility * Try another cable if available In Device Manager: 1. Expand **Printers** 2. Look for **Brother MFC-L3750CDW** 3. If yellow icon appears → driver issue Reinstalling the driver resolves this. **Brother Printer Support at 1-866-203-7571** # **Chapter 12: Fix 10 – Reset Brother Network Settings** If you cannot connect to Wi-Fi at all, reset network: ### **Steps:** 1. Press **Menu** 2. Go to **Network** 3. Select **Network Reset** 4. Confirm reset Printer will reboot and return to factory network settings. Reconnect to Wi-Fi after reset. **Brother Printer Support at 1-866-203-7571** # **Chapter 13: Fix 11 – Router Troubleshooting** If multiple devices go offline, your router is the issue. ### **✔ Restart Router** Unplug for 10 seconds → plug back in. ### **✔ Change Wi-Fi Channel** If interference exists, use channels: * 1 * 6 * 11 ### **✔ Disable MAC Filtering** If enabled, the printer may be blocked. ### **✔ 2.4 GHz vs 5 GHz** Brother printers prefer **2.4 GHz** for better range. Switch printer to 2.4 GHz SSID. **Brother Printer Support at 1-866-203-7571** # **Chapter 14: Fix 12 – Update Printer Firmware** Outdated firmware can create offline problems. ### **Steps:** 1. Go to **Menu** 2. Select **Machine Info** 3. Choose **Firmware Update** 4. Connect to Wi-Fi 5. Download updates After update, restart printer. **Brother Printer Support at 1-866-203-7571** # **Chapter 15: Mac-Specific Fixes** If you're using macOS and printer shows offline: ### **1. Reset Print System** 1. Go to **System Settings** 2. Printers & Scanners 3. Right-click blank area → **Reset Printing System** ### **2. Delete & Re-Add Printer** Remove printer → Add again via: * AirPrint * IP address ### **3. Check Sharing Permissions** Make sure your Mac is not blocking network devices. **Brother Printer Support at 1-866-203-7571** # **Chapter 16: Windows-Specific Fixes** ### **1. Run Windows Troubleshooter** 1. Settings → Update & Security 2. Troubleshoot 3. Printer 4. RUN troubleshooter ### **2. Check SNMP Status** SNMP may cause printer offline errors. 1. Open **Printer Properties** 2. Ports → Configure Port 3. Uncheck **SNMP Status Enabled** Save changes and test printing. **Brother Printer Support at 1-866-203-7571** # **Chapter 17: Fix 13 – Use Brother iPrint&Scan App** If Windows or Mac cannot detect the printer, try printing from mobile. Available for: * Android * iPhone * iPad If the app prints successfully → PC issue. If not → Printer or network issue. **Brother Printer Support at 1-866-203-7571** # **Chapter 18: Fix 14 – Network Isolation & Guest Mode Issues** Some routers isolate guest networks. If your printer is on: * Guest Wi-Fi * IoT network * Bridge mode → Your computer cannot detect it. Ensure both devices are on the same Wi-Fi network. **Brother Printer Support at 1-866-203-7571** # **Chapter 19: Fix 15 – Advanced Network Reset** If nothing works: ### **Steps:** 1. Turn OFF printer 2. Hold **Go**/Back button 3. Turn printer ON while holding 4. Release after reset screen appears This full reset clears: * Network settings * Cache * Temporary errors Reconnect printer afterward. **Brother Printer Support at 1-866-203-7571** # **Chapter 20: Prevent Brother MFC-L3750CDW from Going Offline Again** ### **Tips:** * Keep printer close to Wi-Fi router * Assign static IP * Keep drivers updated * Avoid using VPN during printing * Keep Windows updates installed * Restart router every 1–2 weeks These habits ensure your printer stays online consistently. **Brother Printer Support at 1-866-203-7571** # **Chapter 21: When to Contact Brother Support? If your Brother MFC-L3750CDW still shows offline even after all solutions, you may have: * Firmware corruption * Wi-Fi card failure * Internal hardware malfunction * Severe network conflict * Driver conflict with third-party software In such cases, call **Brother Printer Expert Support**: ### 📞 **1-866-203-7571** (Available 24/7 for printer troubleshooting) Technicians can remotely diagnose and fix deep-level issues. **Brother Printer Support at 1-866-203-7571** # **Conclusion** The **Brother MFC-L3750CDW offline issue** is usually caused by network problems, spooler errors, outdated drivers, or incorrect settings. This 3000-word complete guide covered **every possible fix**, including: * Wi-Fi repair * Driver reinstall * Static IP setup * Mac & Windows solutions * Print spooler reset * Firewall adjustments * Advanced resets By following all methods step-by-step, your Brother MFC-L3750CDW printer should now be **online, responsive, and printing normally**. If you still need help, contact **Brother Printer Support at 1-866-203-7571**.