# 1-866-203-7571 Epson ET 2803 Paper Jam [Fixed]
**Epson Support: 1-866-203-7571**
The **Epson EcoTank ET-2803** is one of the most widely used all-in-one inkjet printers because of its economical ink tank system, dependable print quality, and easy maintenance. However, like any printer, the Epson ET-2803 can sometimes run into issues—one of the most common being the **paper jam error**.
A paper jam doesn’t always mean paper is physically stuck inside the printer. It can also be caused by misfeeds, dirty rollers, incorrect paper type, tiny debris, multi-sheet feeding, or even incorrect print settings.
This step-by-step guide covers **every possible cause and solution** for the Epson ET-2803 paper jam error. Whether you are seeing **“Paper Jam,” “Paper Out,” “Loading Error,”** or your printer simply stops responding during printing—this guide will help you fix it quickly.
If at any point you need expert help, you can contact **Epson Support at 1-866-203-7571**.
**Epson Support: 1-866-203-7571**
# **Why Your Epson ET-2803 Shows a Paper Jam Error**
Before we dive into fixes, it is essential to understand what triggers a paper jam message:
### **1. Actual paper stuck inside**
* Paper stuck in the rear feed
* Paper stuck in the print path
* Paper stuck under the printhead
* Scrap pieces torn off during removal
### **2. Improperly loaded paper**
* Overloading the tray
* Curled or damp paper
* Mixed paper sizes
* Wrong orientation
* Poor quality sheets
### **3. Dirty or worn rollers**
Rollers lose grip over time and fail to pull paper properly.
### **4. Debris inside the printer**
Dust, ripped paper bits, label glue, or a foreign object.
### **5. Firmware or driver glitch**
Your printer may think a jam exists when it doesn't.
### **6. Print queue errors**
A jammed print job can stop the entire process.
Once you know the cause, fixing it becomes much easier.
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# **How to Fix Epson ET-2803 Paper Jam – Full Step-by-Step Guide**
Below are **complete solutions**, starting from the simplest to advanced methods. Follow them in order for best results.
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# **Solution 1: Cancel All Print Jobs & Restart the Printer**
Sometimes, a paper jam error appears even if there is no actual jam.
### **Steps:**
1. Turn off the printer.
2. Unplug the power cord.
3. Wait **60 seconds**.
4. Press and hold the **Power** button for 10 seconds (discharges residual power).
5. Reconnect the power cord and turn the printer back on.
6. Go to your computer and clear all print jobs.
### **Windows:**
* Open **Control Panel > Devices and Printers**.
* Right-click **Epson ET-2803**.
* Click **See what’s printing → Cancel All Documents**.
### **Mac:**
* Go to **System Settings > Printers & Scanners**.
* Select your Epson printer.
* Click **Open Print Queue → Delete jobs**.
If the error clears, the issue was firmware-related.
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# **Solution 2: Remove Paper Stuck in the Rear Paper Feed**
Most jams on the ET-2803 happen at the **rear feed**, where the paper enters first.
### **Steps:**
1. Turn off the printer.
2. Remove all paper from the rear feed.
3. Gently open the **rear feed slot**.
4. Look for paper visible inside the feed area.
5. Pull the sheet out **slowly and evenly** using both hands.
6. Never yank paper—it can tear and cause deeper jams.
7. Once removed, load fresh, uncurled paper.
### **Important Tips:**
* Do not use force.
* Pull paper in the **natural feeding direction**.
* Ensure no scraps remain.
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# **Solution 3: Check for Paper Jam Inside the Printer Body**
The ET-2803 has a narrow print path where sheets can get stuck under the printhead.
### **Steps:**
1. Lift the **scanner lid**.
2. Gently move the printhead manually to the left/right if it is not locked.
3. Look for jammed sheets underneath it.
4. Remove any visible paper using both hands.
5. Check the left and right corners carefully—small scraps often hide there.
6. Close the lid and restart the printer.
If you see **tiny pieces of torn paper**, remove them using tweezers (gently).
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# **Solution 4: Remove Jammed Paper from the Output Tray Area**
Sometimes the paper exits halfway and jams at the front.
### **Steps:**
1. Hold the paper with both hands.
2. Pull it slowly towards you—never backward.
3. Remove any scraps left behind.
4. Reset the tray and restart the printer.
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# **Solution 5: Check for Obstructions or Foreign Objects**
Small objects—labels, tape, pens, clips, dust, pet hair—can cause jams.
### **Steps:**
1. Inspect the rear feed area.
2. Inspect the print path.
3. Inspect the output tray.
4. Use a flashlight to check deeply inside.
Remove anything blocking the path.
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# **Solution 6: Clean Printer Rollers (Critical Fix)**
Dirty rollers are a primary cause of frequent jams.
### **What you’ll need:**
* Lint-free cloth
* Distilled water
* Isopropyl alcohol (optional)
### **Steps to clean rear feed rollers:**
1. Turn off the printer.
2. Unplug it.
3. Dampen a cloth (not wet—just lightly moist).
4. Open the rear feed area.
5. Rotate the rollers manually while wiping.
6. Repeat 2-3 times.
### **Steps to clean internal rollers:**
1. Remove rear access panel (if applicable).
2. Use a slightly damp cloth to wipe rollers.
3. Allow them to dry fully before printing.
### **Automatic cleaning (if available):**
Some models have a **Paper Feed Cleaning** option in **Epson Settings**.
Clean rollers reduce:
* multi-sheet feeding
* feeding errors
* misalignment
* false jams
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# **Solution 7: Use the Correct Paper Type and Size**
Incorrect or poor-quality paper often causes jams.
### **Make sure:**
* Paper is **8.5" × 11"** (Letter size) or supported size.
* Paper is *not* curled, damp, or bent.
* You are not mixing sizes (e.g., letter + legal).
* You load only **15–20 sheets at a time**.
### **Unsupported paper types include:**
* Cheap thin paper
* Glossy sheets not meant for inkjet
* Heavy cardstock
* Labels with damaged edges
* Photos thicker than 300gsm
Always use Epson-recommended paper.
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# **Solution 8: Check Print Settings Before Printing**
Incorrect media settings cause misfeeds.
### **Windows:**
* Open **Print Settings**.
* Select correct **Paper Size**, **Type**, and **Orientation**.
### **Mac:**
* Open print dialog and choose **Media & Quality**.
* Adjust to correct size/type.
Use the following for standard printing:
* **Paper Type: Plain Paper**
* **Size: Letter (8.5×11)**
* **Print Quality: Standard**
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# **Solution 9: Reset the Epson ET-2803 (Hard Reset)**
Resetting clears false errors and jam warnings.
### **Steps:**
1. Turn off the printer.
2. Hold **Stop** + **Power** for 10 seconds.
3. Release buttons.
4. Wait for printer to reboot.
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# **Solution 10: Update Printer Firmware**
Firmware glitches can cause jam messages even after the jam is cleared.
### **Windows:**
* Open **Epson Software Updater**.
* Install latest firmware.
### **Mac:**
* Open **Epson ET-2803 Utility**.
* Click **Firmware Update**.
Up-to-date firmware improves:
* roller response
* print job handling
* paper feeding accuracy
* jam detection logic
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# **Solution 11: Update or Reinstall Printer Drivers**
Driver issues can cause the printer to misread jam conditions.
### **Steps to reinstall drivers (Windows):**
1. Open **Device Manager**.
2. Expand **Printers**.
3. Right-click Epson ET-2803.
4. Select **Uninstall Driver**.
5. Restart your PC.
6. Install fresh drivers from Epson’s website.
### **Mac:**
* Remove printer in **Printers & Scanners**.
* Add it again and let macOS install latest drivers.
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# **Solution 12: Perform a Paper Feed Test**
This ensures feeding mechanisms are working properly.
### **Steps:**
1. Load 10 new sheets.
2. Press and hold **Start** for 5 seconds.
3. The printer will feed and print a test page.
If the sheet stalls, the feed rollers may be worn or dirty.
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# **Solution 13: Inspect the Printhead Path**
If the printhead cannot move freely, it may cause a jam response.
### **Steps:**
1. Lift scanner lid.
2. Check if the printhead is stuck on the right side.
3. Remove any tape, paper, debris stopping movement.
4. Do **not** force the printhead.
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# **Solution 14: Adjust the Paper Guide Properly**
Misaligned guides cause skewed feeding and jams.
### **Steps:**
1. Open rear paper feed.
2. Slide the paper guide snugly against the paper—not too tight, not too loose.
3. Reload paper evenly.
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# **Solution 15: Use Only High-Quality Paper**
Paper quality matters. Poor sheets cause:
* double feeding
* curling
* friction issues
* jams during exit
Recommended:
* Epson Bright White
* Epson Photo Quality
* 20–24 lb premium A4/Letter paper
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# **Solution 16: Check for Humidity-Affected Paper**
Humidity causes sheets to stick together.
### **Fix:**
* Fan the paper before loading.
* Store paper in a dry environment.
* Replace damp sheets.
**Epson Support: 1-866-203-7571**
# **Solution 17: Remove Tape or Packing Material**
Sometimes printers retain unused factory tape.
### Inspect:
* printhead carriage
* rollers
* rear feed
* left/right guide areas
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# **Solution 18: Clean Internal Sensors**
Sensors detect paper movement. Dust blocks them.
### **You can clean sensors using:**
* a dry cotton swab
* compressed air (gentle)
Clean near:
* feed entry
* print path
* output area
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# **Solution 19: Disable Thick Paper or Borderless Modes (If Enabled)**
If these modes are on, paper may feed incorrectly.
### Disable from:
* Epson Print Utility
* Printer Properties
* Epson Smart Panel App
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# **Solution 20: Factory Reset Your Epson ET-2803**
If nothing works, factory reset clears all settings.
### **Steps:**
1. Press **Home**.
2. Go to **Settings**.
3. Select **Restore Default Settings**.
4. Reset **all** options.
5. Restart the printer.
This removes misconfigurations causing jam errors.
**Epson Support: 1-866-203-7571**
# **Solution 21: Contact Epson Support – 1-866-203-7571**
If:
* the paper is stuck deep inside,
* the printhead is immobile,
* rollers are damaged,
* sensors need replacement,
* the firmware is corrupted,
* the machine repeatedly jams,
you should call a technician.
**Epson Printer Support: 1-866-203-7571**
They can diagnose and repair your printer remotely or guide you through advanced fixes.
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# **How to Prevent Paper Jam Issues on Epson ET-2803 (Pro Tips)**
### ✔ Always use clean, high-quality paper
### ✔ Don’t overload the rear feed (10–20 sheets max)
### ✔ Fan paper before loading
### ✔ Keep paper dry and flat
### ✔ Clean rollers monthly
### ✔ Avoid using torn, curled, or reused paper
### ✔ Store printer in a dust-free room
### ✔ Update firmware regularly
### ✔ Don’t push paper into the feed slot—let the printer pull it
### ✔ Keep printhead path clear
Following these habits ensures the Epson ET-2803 works smoothly for years.
**Epson Support: 1-866-203-7571**
# **Conclusion**
The **Epson ET-2803 Paper Jam** issue is extremely common and usually easy to fix once you understand the actual cause. Whether the jam is physical or a false error, the 21 solutions in this guide should help you resolve it completely.
If you're still experiencing issues—or if your printer keeps showing jam errors repeatedly—professional assistance is recommended.
### **Get Expert Help Now**
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