# 1-866-203-7571 How to Fix Canon MG3600 Printer Paper Jam Issue?

**Canon Support Number: 1-866-203-7571**

The Canon MG3600 printer series—including models like the **MG3620, MG3650, MG3660, MG3605**, and more—is a popular all-in-one home printer known for its affordability and superb print quality. However, like all inkjet printers, it may occasionally encounter paper jam issues. Fortunately, most paper jams in the **Canon MG3600** can be fixed easily with the right troubleshooting steps.

This comprehensive guide explains:

✔ What causes Canon MG3600 printer paper jams
✔ Symptoms of a paper jam
✔ Step-by-step solutions for different types of jams
✔ How to check and clean internal paper rollers
✔ Preventive measures
✔ When to call Canon support (1-866-203-7571)

Let’s begin.

**Canon Support Number: 1-866-203-7571**

# **1. Understanding the Canon MG3600 Paper Jam Issue**

A paper jam occurs when the printer cannot pick up, move, or eject the paper properly. The MG3600 uses a rear feed mechanism, and paper passes through internal rollers before coming out at the output tray. Any obstruction along this path results in a jam error.

### **Common reasons for paper jam issues in the MG3600 include:**

* Misaligned or curled pages
* Dirty rollers
* Incorrect paper size
* Paper clipped together
* Overfilled paper input tray
* Foreign objects inside the printer
* Residual pieces of previously jammed paper
* Moisture-absorbed paper
* Software or sensor malfunction

**Canon Support Number: 1-866-203-7571**

# **2. Symptoms of a Canon MG3600 Paper Jam Issue**

Before fixing the issue, verify that the symptoms point to a paper jam:

### **Signs include:**

* Printer stops printing suddenly
* The alarm light flashes
* Error code appears on the printer or screen (E02, E03, 1300, 1000)
* Grinding or clicking noises
* Paper stuck inside input or output area
* Blank pages coming out
* Printer fails to pick up paper

If you see any of these signs, proceed with the steps below.

**Canon Support Number: 1-866-203-7571**

# **3. Step-by-Step Guide to Fix Canon MG3600 Paper Jam Issue**

This section covers **every possible jam location** in a Canon MG3600 printer.

**Canon Support Number: 1-866-203-7571**

# **Step 1: Turn Off and Unplug the Printer**

Before doing anything:

1. Press the **Power button** to turn off the printer.
2. Unplug the power cord.
3. Allow the machine to cool for 3–5 minutes.

This resets the internal sensors and prevents further damage.

**Canon Support Number: 1-866-203-7571**

# **Step 2: Remove Jammed Paper from the Rear Paper Input Slot**

The MG3600 uses a rear tray for paper feeding, so most jams start here.

### **How to inspect the rear input area:**

1. Lift the **paper support flap**.
2. Remove all paper from the tray.
3. Look inside with a flashlight.
4. If any sheet is stuck:

* Hold the sheet with both hands.
* Pull it out slowly and gently (never yank).

### **Tips:**

* Make sure you pull the paper **in the feeding direction**.
* Avoid tearing the paper—pieces left behind cause future jams.

If the tray looks clean, move to the next section.

**Canon Support Number: 1-866-203-7571**

# **Step 3: Check Inside the Printer for Internal Paper Jams**

Many MG3600 jams occur deep inside the paper path. Follow these steps:

1. Open the **front output cover**.
2. Lift the **cartridge access cover**.
3. Wait until the print head carriage moves to the side (if powered on).
4. Look for crumpled or folded sheets lodged inside.

### **Remove any stuck paper using this method:**

* Use **both hands** for even pressure.
* Pull paper **toward you**, not backward.
* If the sheet is torn, check for remaining pieces.

Avoid touching the print head or internal cables.

**Canon Support Number: 1-866-203-7571**

# **Step 4: Clear Paper from the Printer’s Output Tray Area**

Sometimes the jam happens just before the paper exits.

1. Remove the output tray extension.
2. Look for bent or twisted paper.
3. Gently remove obstructing sheets.

### **If you hear clicking before paper exits**, it means:

* The paper may be skewed.
* Output rollers may be slipping.
* There may be misalignment.

Clearing this area should resolve the issue.

**Canon Support Number: 1-866-203-7571**

# **Step 5: Remove Jammed Paper from the Rear Access Panel (MG3600 Hidden Flap)**

Although the MG3600 lacks a typical rear door, it has a **rear internal access area**.

### To access this:

1. Turn the printer around.
2. Inspect the small back panel or gap behind the feed rollers.
3. Use a flashlight to see if any fragments are stuck.

If present, take tweezers and remove them gently.

**Canon Support Number: 1-866-203-7571**

# **Step 6: Check Under the Print Head and Carriage Mechanism**

Small scraps often get trapped beneath the moving print head.

### Steps:

1. Open the printer’s top cover.
2. Manually slide the print head gently to the right or left.
3. Inspect for:

* Small torn pieces
* Staples
* Paper clips
* Dust balls

Remove debris carefully.

**Canon Support Number: 1-866-203-7571**

# **Step 7: Clean the Paper Feed Rollers (Important Fix)**

Dirty or dusty rollers cause frequent jams.

### How to clean rollers on Canon MG3600:

1. Turn off the printer and unplug it.
2. Dampen a lint-free cloth with distilled water.
3. Open the rear input tray.
4. Press the cloth gently against the rollers.
5. Rotate the rollers manually to clean the entire surface.

Repeat 2–3 times.

### **Optional:**

Use **isopropyl alcohol (70%)** for stubborn dirt.

Allow 10–15 minutes to dry before resuming printing.

**Canon Support Number: 1-866-203-7571**

# **Step 8: Check the Front Internal Rollers**

To access the internal output rollers:

1. Open the front output cover.
2. Look inside for small gray rubber rollers.
3. Clean them using the same method as above.

Clean rollers ensure smooth paper feeding.

**Canon Support Number: 1-866-203-7571**

# **Step 9: Reload Paper the Correct Way**

Incorrect loading is a major cause of jams.

### Follow these rules:

✔ Use 10–20 sheets at a time
✔ Align all sheets before inserting
✔ Use clean, dry, flat paper
✔ Do not mix paper types
✔ Adjust guides to fit snugly
✔ Insert paper with the print side facing down (MG3600 rear tray)

Avoid overloading the tray.

**Canon Support Number: 1-866-203-7571**

# **Step 10: Use Canon’s Paper Feed Cleaning Function**

The MG3600 has a built-in paper cleaning tool.

### On Windows:

1. Open **Printer Properties**.
2. Go to **Maintenance** tab.
3. Select **Roller Cleaning** or **Paper Cleaning**.
4. Follow instructions.

### On Mac:

1. Go to **System Preferences → Printers & Scanners**.
2. Select your Canon MG3600.
3. Open settings and run the cleaning function.

This function helps correct repeated jams.

**Canon Support Number: 1-866-203-7571**

# **Step 11: Reset the Canon MG3600 Printer**

Software-related errors also trigger jam notifications.

### How to reset:

1. Turn off printer.
2. Disconnect power for 1–2 minutes.
3. Reconnect the cable.
4. Turn the printer back on.

If a jam error persists even after clearing paper, a reset usually fixes it.

**Canon Support Number: 1-866-203-7571**

# **Step 12: Fix Jam-Related Error Codes (E02, E03, 1300)**

### **Error E02 / 1000**

Indicates no paper or feed failure
✔ Reload paper properly
✔ Clean feed rollers
✔ Ensure paper size matches settings

### **Error E03 / 1300**

Indicates actual paper jam
✔ Open cover, remove jammed sheet
✔ Clean inside rollers
✔ Reset printer

These errors disappear once obstructions are removed.

**Canon Support Number: 1-866-203-7571**

# **Step 13: Check for Hardware Damage (Rare but Possible)**

If jams keep occurring:

* Rollers may be worn out
* Sensors may be blocked
* Feed mechanism may be misaligned

Inspect for:

✔ Cracked rollers
✔ Loose gear movement
✔ Grinding sounds
✔ Skewing during printing

If damage is visible, professional repair is needed.

**Canon Support Number: 1-866-203-7571**

# **4. Preventing Future Paper Jams in Canon MG3600**

To avoid paper jams permanently, follow these preventive tips:

**Canon Support Number: 1-866-203-7571**

## **1. Use Good Quality Paper**

Low-grade paper sheds dust, causing jams.

Use:

* 75–90 GSM
* Canon-recommended paper types
* Non-moist, flat sheets

**Canon Support Number: 1-866-203-7571**

## **2. Avoid Overloading the Tray**

Insert **10–20 pages** at once for best results.

**Canon Support Number: 1-866-203-7571**

## **3. Store Paper Correctly**

Keep it in a dry, flat environment.

**Canon Support Number: 1-866-203-7571**

## **4. Keep the Printer Clean**

Dust affects rollers and sensors.

**Canon Support Number: 1-866-203-7571**

## **5. Clean Roller Every 1–2 Months**

This extends the printer’s lifespan.

**Canon Support Number: 1-866-203-7571**

## **6. Do Not Pull Paper Backward During Jams**

Always pull paper **in the forward direction**.

**Canon Support Number: 1-866-203-7571**

## **7. Keep Foreign Objects Away**

Never keep small items like:

* Pens
* Paper clips
* Coins
* Staples

near the input slot.

**Canon Support Number: 1-866-203-7571**

# **5. When to Call Canon Support (1-866-203-7571)**

Contact Canon support if:

* Printer still shows a jam after clearing all paper
* Printer makes loud grinding noises
* Internal parts are broken
* Rollers need replacing
* Error code won’t clear
* Jam happens repeatedly
* You’re uncomfortable opening the printer

Certified Canon technicians can resolve deeper mechanical issues.

📞 **Canon Support Number: 1-866-203-7571**

# **6. Conclusion**

Paper jams in the **Canon MG3600** printer are very common, but they can be resolved easily using the steps in this guide. Always start by safely powering off the printer, checking all paper paths, cleaning rollers, and reloading paper correctly. If the issue still persists, contacting Canon experts at **1-866-203-7571** is the fastest way to get your printer running again.

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