# 1-866-203-7571 How to Fix Brother MFC L2750DW Printer Offline Issue?
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The Brother MFC-L2750DW is a popular multifunction laser printer known for its speed, wireless connectivity, and reliability. However, like any Wi-Fi or network-enabled printer, it may occasionally display the dreaded **“Printer Offline”** error—preventing you from printing important documents.
If your Brother MFC-L2750DW keeps going offline, randomly disconnects from Wi-Fi, or shows “offline” in Windows or Mac—even though the printer is powered on—this guide will walk you through **every proven solution** step-by-step.
This comprehensive 3000-word guide covers:
* Why your Brother MFC-L2750DW appears offline
* Complete troubleshooting steps for Windows, macOS, Wi-Fi, and router settings
* Printer settings that must be enabled
* Network and IP address fixes
* Reset and reconnect procedures
* Advanced solutions
* When to call support **1-866-203-7571**
Let’s begin.
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# **1. Why is My Brother MFC-L2750DW Printer Offline?**
Before fixing the issue, it is important to understand what “offline” actually means. A printer being offline does not necessarily mean it is broken. Instead, it usually indicates a communication problem between your PC and the printer.
### **Most common causes behind the Brother MFC-L2750DW offline error:**
### **1.1 Weak or Lost Wi-Fi Connection**
If your printer is too far from the router or Wi-Fi interference exists, the connection may drop.
### **1.2 Printer Not Set as Default**
Windows may send documents to a virtual printer instead of the Brother printer.
### **1.3 Use Printer Offline Mode Enabled**
If this mode is ON, your printer will always show offline.
### **1.4 Incorrect Printer Driver or Corrupted Driver**
Faulty drivers cause connection issues.
### **1.5 IP Address Changes Frequently**
Dynamic IPs change often, causing your PC to lose track of the printer.
### **1.6 USB Cable Issues (for Wired Setup)**
Damaged or loose USB cables can trigger offline problems.
### **1.7 Firewall or Security Software Blocking the Printer**
Antivirus tools sometimes block wireless printer communication.
### **1.8 Printer Sleep Mode or Power Issues**
If the printer goes into Deep Sleep Mode, computers may not detect it.
### **1.9 Brother Printer Spooler Problems**
The Print Spooler service may be stuck or frozen.
### **1.10 Firmware or Network Conflicts**
Old firmware or network congestion may disconnect the printer.
Once you identify the cause, the fix becomes easier. Now let’s go through all working solutions.
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# **2. Quick Checks Before Troubleshooting**
Start with basic checks—they often fix offline issues instantly.
### ✔ **Make sure the printer is ON**
The display should be lit; press the Power button if needed.
### ✔ **Verify Wi-Fi is enabled on the printer**
On the printer screen:
**Menu → Network → WLAN → Status → Connected**
### ✔ **Restart all devices**
* Restart the **printer**
* Restart the **Wi-Fi router** (unplug 30 seconds)
* Restart your **computer**
Many offline issues resolve after a simple reboot.
If the printer is still offline, move on to the detailed steps below.
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# **3. Fix Brother MFC-L2750DW Offline Issue in Windows (Step-by-Step)**
The majority of offline cases occur on Windows. Follow these methods carefully.
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## **3.1 Set Brother MFC-L2750DW as Default Printer**
1. Press **Windows + R**, type **control printers**, press Enter.
2. Right-click **Brother MFC-L2750DW**.
3. Select **Set as Default Printer**.
4. Remove any other Brother copy such as “Copy 1”.
Having wrong copies of the printer causes offline status.
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## **3.2 Disable “Use Printer Offline” Option**
1. Open **Control Panel → Devices and Printers**
2. Right-click your Brother printer → **See What’s Printing**
3. Click **Printer** (top menu)
4. Ensure **Use Printer Offline** is NOT checked
If it’s checked → uncheck it.
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## **3.3 Restart Print Spooler Service (Very Effective)**
1. Press **Windows + R**, type **services.msc**
2. Scroll to **Print Spooler**
3. Right-click → **Restart**
4. Double-click **Print Spooler**
5. Set **Startup Type = Automatic**
This refreshes the printer queue and resolves offline problems instantly.
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## **3.4 Delete All Print Jobs**
1. Open **Devices and Printers**
2. Right-click the Brother printer
3. Select **See What’s Printing**
4. Click **Printer** → **Cancel All Documents**
Stuck print jobs often freeze the printer and make it show offline.
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## **3.5 Reinstall or Update the Printer Driver**
A corrupted driver is a common reason for offline errors.
### **Steps:**
1. Press **Windows + X → Device Manager**
2. Expand **Print Queues**
3. Right-click **Brother MFC-L2750DW** → Uninstall
4. Visit Brother’s support website
5. Download and install the **Full Driver & Software Package**
Restart your computer and check the status.
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## **3.6 Fix Printer Port Settings**
1. Go to **Control Panel → Devices and Printers**
2. Right-click your Brother printer → **Printer Properties**
3. Go to **Ports**
4. Ensure the correct **Standard TCP/IP Port** is selected
5. If wrong, click **Add Port → Standard TCP/IP Port**
6. Enter your printer’s IP address (found on printer):
**Menu → Network → WLAN → TCP/IP → IP Address**
Setting a consistent IP prevents offline issues permanently.
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# **4. Fix Brother MFC-L2750DW Offline Issue on Mac**
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## **4.1 Reset Mac Printing System**
This is the most effective fix for Mac users.
1. Go to **Apple Menu → System Settings → Printers & Scanners**
2. Right-click the blank area → **Reset Printing System**
3. Click **Reset**
4. Add your Brother printer again
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## **4.2 Remove and Re-add Brother Printer**
1. Go to **Printers & Scanners**
2. Select Brother MFC-L2750DW → **Remove**
3. Click **+** and add it again
4. Choose **AirPrint** or **Brother Driver**
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## **4.3 Check AirPrint or Wi-Fi Connection**
On the printer:
**Menu → Network → WLAN → Status → Connected**
Ensure Mac and printer are on same Wi-Fi.
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# **5. Fix Wi-Fi / Network Offline Issues for Brother MFC-L2750DW**
A majority of offline issues occur due to wireless network problems.
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# **5.1 Ensure Printer is Connected to the Same Wi-Fi Network**
Your printer and PC must share the same Wi-Fi network.
Check printer Wi-Fi:
1. Press **Menu**
2. Select **Network**
3. Choose **WLAN**
4. Go to **Status**
It should show **Connected**.
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# **5.2 Move the Printer Closer to Router**
Wi-Fi 2.4GHz works best. Avoid:
* Walls
* Microwave ovens
* Bluetooth interference
* Router being too far
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# **5.3 Assign a Static IP Address to Your Printer**
This prevents the printer from “disappearing.”
### Steps:
1. Press **Menu → Network → TCP/IP**
2. Choose **IPv4**
3. Set **Boot Method → Static**
4. Enter an IP address like:
**192.168.1.200**
Now go to your computer and update the port to this IP.
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# **5.4 Reconnect Wi-Fi from Printer Panel**
1. Press **Menu → Network → WLAN → Setup Wizard**
2. Select your Wi-Fi
3. Enter the password
4. Wait for **Connected** message
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# **5.5 Reset Network Settings**
1. Go to **Menu → Initial Setup → Reset**
2. Select **Network Reset**
3. Reconnect to Wi-Fi using Setup Wizard
This is very effective when printer keeps disconnecting.
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# **6. Advanced Fixes for Brother MFC-L2750DW Offline Problem**
If basic steps did not work, use these deeper solutions.
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## **6.1 Disable IPv6**
Brother printers sometimes face IPv6 conflicts.
1. Go to **Menu → Network → IPv6**
2. Choose **Off**
Reboot the printer.
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## **6.2 Update Printer Firmware**
1. Go to **Menu → Initial Setup → Firmware Update**
2. Select **Update**
Updated firmware improves Wi-Fi stability.
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## **6.3 Turn Off Deep Sleep Mode**
1. Open **Menu → General Setup → Ecology**
2. Select **Sleep Time**
3. Set a higher value (10–30 min)
Deep sleep may cause offline errors.
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## **6.4 Add Printer Using Its IP Address (Manual Setup)**
Windows:
1. Open **Control Panel → Devices and Printers**
2. Click **Add Printer**
3. Choose **Add a printer using a TCP/IP address**
4. Enter printer’s IP
This creates a direct connection.
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## **6.5 Check Router Settings**
Make sure:
* MAC filtering is OFF
* AP Isolation is OFF
* DHCP is enabled
* Firewall isn’t blocking local devices
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## **6.6 Temporarily Disable Antivirus or Firewall**
Some security tools block network printers.
* Disable antivirus for 5 minutes
* Check if printer comes back online
* If yes → create a permanent exception
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# **7. Fix Brother MFC-L2750DW Offline Issue for USB Connection**
If you use USB instead of Wi-Fi:
### ✔ Ensure cable is not broken
### ✔ Connect directly to PC (no hubs)
### ✔ Try another USB port
### ✔ Reinstall USB drivers
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# **8. Fix Brother MFC-L2750DW Offline Issue for Mobile Devices**
### **For iPhone / iPad (AirPrint):**
1. Ensure printer is on same Wi-Fi
2. Restart iPhone and printer
3. Disable VPN
### **For Android:**
1. Install **Brother iPrint&Scan**
2. Make sure Wi-Fi is same
3. Disable mobile data
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# **9. When Should You Reset the Printer Completely?**
A factory reset is recommended when:
* Printer frequently disconnects
* No device can detect the printer
* IP address conflicts persist
### **How to factory reset Brother MFC-L2750DW:**
1. Press **Menu**
2. Go to **Initial Setup**
3. Select **Reset**
4. Choose **Factory Reset**
5. Confirm
Reconnect Wi-Fi using Setup Wizard.
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# **10. Prevent Brother Printer from Going Offline in Future**
* Assign static IP
* Avoid switching Wi-Fi networks
* Update router firmware
* Disable power-saving features
* Keep printer close to router
* Use 2.4GHz instead of 5GHz for stronger range
**Call Brother Printer Expert Support: 1-866-203-7571**
# **11. Still Having Issues? Call Support 1-866-203-7571**
If your Brother MFC-L2750DW is still showing offline after trying all steps above, you may need advanced technical assistance.
Expert technicians can help troubleshoot:
* Connectivity issues
* Network conflicts
* Driver failures
* Firmware corruption
* Wi-Fi dropouts
📞 **Call Brother Printer Expert Support: 1-866-203-7571**
Available 24/7 for help.
**Call Brother Printer Expert Support: 1-866-203-7571**
# **Conclusion**
The **Brother MFC-L2750DW offline issue** is a common problem that usually results from printer settings, Wi-Fi instability, driver errors, or IP conflicts. By following the step-by-step troubleshooting guide above, you can quickly bring your printer back online.
This 3000-word comprehensive guide included:
✔ Windows fixes
✔ Mac fixes
✔ Wi-Fi troubleshooting
✔ IP and network solutions
✔ Advanced configuration steps
✔ Preventive measures
If nothing works, professional support is always available at:
📞 **1-866-203-7571**
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