# 1-866-203-7571 How to Fix B80B4696 Error on HP Printer?

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HP printers are renowned for their reliability, advanced features, and efficient performance. However, users occasionally encounter technical glitches that can interrupt printing tasks—one such issue is the **HP Printer Error Code B80B4696**. This error can appear on various HP DeskJet, OfficeJet, ENVY, and Smart Tank models and commonly relates to firmware issues, temporary system faults, corrupted print jobs, network communication problems, or internal hardware malfunctions.

The good news is that the B80B4696 error is usually **fixable at home** with some careful troubleshooting. This complete 3000-word guide will walk you through **what the error means, why it appears, and a step-by-step process** to resolve it. If the issue persists or you prefer professional assistance, you can call **HP Support at 1-866-203-7571** for expert help.

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# **What Is Error Code B80B4696 on HP Printers?**

The **B80B4696 error** typically indicates that the printer has encountered a **firmware glitch, internal processing error, or communication problem** preventing it from completing a print job.

It may appear as:

* "Error Code B80B4696"
* "A problem has occurred with the printer"
* "Printer cannot process this request"
* Or the printer may freeze and display an unusual alphanumeric code

This error is generally **not caused by user mistakes**, but by internal system conditions. Even so, you can fix it using simple procedures.

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# **Common Causes of B80B4696 Error**

To effectively solve the issue, it’s important to understand what triggers the error. The most common causes include:

### **1. Firmware Malfunction**

HP printers rely on firmware to manage every internal function. When firmware becomes outdated or corrupted, the printer may display random system errors, including B80B4696.

### **2. Corrupted Print Queue or Job**

If a print job becomes corrupted or includes incompatible data, the printer might stop responding.

### **3. Overloaded Memory or System Cache**

Printers store temporary data. If this becomes overloaded, the system may crash.

### **4. Network Communication Issues**

Poor WiFi signals, incompatible router settings, or IP conflicts can cause communication breakdowns.

### **5. USB or Cable Connection Faults**

Loose or damaged cable connections can create intermittent communication errors.

### **6. Internal Hardware Problems**

Problems with:

* Printhead
* Ink system
* Carriage mechanism
* Internal boards

may trigger unusual error codes like B80B4696.

### **7. Power Supply Inconsistency**

Fluctuations in voltage or improper grounding can cause the printer to stop functioning correctly.

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# **How to Fix B80B4696 Error on HP Printer — Full Step-by-Step Guide**

The following methods are arranged from simplest to most advanced. Follow them in order for best results.

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# **Solution 1: Restart the HP Printer (Basic Reset)**

This is the simplest and often the most effective method.

### **Steps to restart the printer:**

1. **Turn off** the HP printer.
2. Unplug the **power cable** from the electrical outlet.
3. Also disconnect the **USB cable** or **network cable** (if connected).
4. Wait **1–2 minutes**.
5. Plug the power cable back in.
6. Turn on the printer.

### **Why this works**

Restarting clears:

* Temporary memory
* Firmware glitches
* Faulty job data
* Overloaded cache

If the error disappears, your printer should function normally.

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# **Solution 2: Clear the Print Queue**

Corrupted print jobs can cause the B80B4696 error. Clear the print queue to remove any stuck documents.

### **On Windows:**

1. Press **Windows + R**, type:

   services.msc

2. Locate **Print Spooler**.
3. Right-click → **Stop**.
4. Go to:

   C:\Windows\System32\spool\PRINTERS

5. Delete all files in this folder.
6. Go back to **Services** → Right-click **Print Spooler** → **Start**.

### **On macOS:**

1. Go to **System Settings** → **Printers & Scanners**.
2. Select your printer.
3. Click **Open Print Queue**.
4. Delete all pending jobs.

Restart the printer and check if the error remains.

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# **Solution 3: Update HP Printer Firmware**

Outdated firmware is one of the primary causes of alphanumeric error codes.

### **Method 1: Using HP Smart App**

1. Open **HP Smart App** on Windows or macOS.
2. Select your printer.
3. Go to **Printer Settings**.
4. Look for **Advanced Settings** or **Printer Reports**.
5. Select **Firmware Update**.
6. Follow the on-screen instructions.

### **Method 2: Update Through Printer's Control Panel**

Many HP printers allow direct updates via WiFi.

1. On the printer screen, go to **Setup** or **Settings**.
2. Select **Printer Maintenance**.
3. Tap **Update Printer** or **Firmware Update**.
4. Wait until the update is completed.

### **Method 3: Manual Firmware Update (HP Website)**

1. Visit HP’s official support page.
2. Enter your printer model.
3. Download the latest firmware.
4. Install it on your PC and connect the printer.

Updating the firmware often resolves deep system errors like B80B4696.

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# **Solution 4: Check WiFi or Network Connection**

If your printer is wireless and the network has issues, the error may show up.

### **Steps to fix WiFi connection issues:**

1. Restart the **WiFi router**.
2. Place the printer closer to the router.
3. Make sure you're using the **2.4 GHz** band (most HP printers do NOT support 5 GHz).
4. Ensure your printer has a **valid IP address**.
5. Reconnect the printer to WiFi using:

* HP Smart App
* WPS
* Printer Control Panel

### Verify network status

Print a **Network Configuration Page**:

1. Go to **Setup** → **Reports** → **Network Summary**.
2. Check if:

* Signal strength ≥ 70%
* IP address valid
* Network status: Connected

If the network is unstable, fix it and retry printing.

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# **Solution 5: Reset Network Settings**

If the printer has stored corrupted network values, resetting them may resolve the error.

### **Steps:**

1. Open **Setup** on printer screen.
2. Tap **Network Settings**.
3. Select **Restore Network Defaults**.

Then reconnect the printer to your WiFi.

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# **Solution 6: Check and Reconnect USB or Ethernet Cable**

If you're using a wired connection, inspect the cable.

### Make sure:

* Cable is securely connected
* Cable is not damaged
* USB port is functioning

Try switching to a different port or replacing the cable.

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# **Solution 7: Hard Reset the Printer (Full Power Reset)**

This removes embedded system errors.

### Steps:

1. Turn off the printer.
2. Unplug the power cable **while the printer is still ON**.
3. Wait 3 minutes.
4. Press and hold the **Power button** for 20 seconds.
5. Reconnect and turn on the printer.

This often clears stubborn errors.

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# **Solution 8: Clean the Printhead and Carriage**

Mechanical stress or ink buildup may cause software errors.

### **Manual Printhead Cleaning**

1. Turn off the printer.
2. Open the ink cartridge access door.
3. Remove ink cartridges.
4. Carefully remove the printhead (for removable models).
5. Clean with:

* Lint-free cloth
* Distilled water (never tap water)

6. Reinsert the printhead and cartridges.

### **Carriage Movement Check**

1. Open the door while the printer is ON.
2. Ensure the carriage moves freely.
3. Remove any obstructions.

If the printhead is clogged or the carriage is stuck, error codes may appear.

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# **Solution 9: Reinstall HP Printer Drivers**

Corrupt drivers on a computer may send incorrect commands to the printer.

### **On Windows**

1. Open **Control Panel**.
2. Remove the printer under **Devices and Printers**.
3. Go to **Apps & Features** → Uninstall **HP Smart** or other HP software.
4. Restart your PC.
5. Download fresh drivers from HP.com.
6. Install and reconnect the printer.

### **On Mac**

1. Open **System Settings** → **Printers & Scanners**.
2. Remove your HP device.
3. Restart the Mac.
4. Re-add the printer using HP Smart.

Reinstalling drivers often fixes the B80B4696 error caused by communication conflicts.

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# **Solution 10: Factory Reset the HP Printer**

A full reset will restore your printer to default settings.

### **Steps:**

1. Go to **Setup**.
2. Tap **Advanced Settings**.
3. Select **Restore Defaults**.
4. Choose **Yes**.

Your:

* WiFi settings
* Preferences
* Custom configurations
* Saved data

will be deleted.

This is the most powerful fix for firmware-related errors.

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# **Solution 11: Check for Internal Hardware Problems**

If none of the software-related fixes work, the error might be caused by hardware faults.

### Potential hardware issues:

* Damaged printhead
* Faulty motherboard
* Carriage motor issue
* Ink system failure
* Mechanical obstruction

### What to do:

1. Turn off printer & unplug.
2. Open access door.
3. Inspect for:

* Paper scraps
* Jammed ink carriage
* Loose components

If internal hardware damage is suspected, it’s best to get professional service.

Call **HP Support at 1-866-203-7571** for diagnosis and repair.

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# **Solution 12: Replace Ink Cartridges or Printhead (If Defective)**

Faulty cartridges can cause system errors.

### Signs of cartridge issues:

* Ink leakage
* Wrong cartridge installed
* Low ink levels
* Damaged print contacts

### Steps:

1. Remove all cartridges.
2. Clean contact points with a microfiber cloth.
3. Reinsert correctly.
4. If still failing, replace defective cartridges.

For models with removable printheads, replacing the printhead may be necessary.

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# **Solution 13: Check Power Supply and Electrical Source**

If the printer isn’t receiving consistent power, processors may fail.

### Ensure:

* Printer is plugged directly into wall (avoid extension cords)
* Voltage is stable
* Use original HP power adapter

Unstable power can cause random error codes like B80B4696.

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# **Preventing the B80B4696 Error in Future**

To avoid encountering this error again:

### ✔ Keep printer firmware updated

### ✔ Use genuine HP ink cartridges

### ✔ Avoid overloading print queue

### ✔ Keep WiFi network stable

### ✔ Maintain your printhead regularly

### ✔ Use HP Smart App for diagnostics

### ✔ Restart printer periodically

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# **FAQs About HP B80B4696 Error**

### **1. Is B80B4696 a critical error?**

Not usually. It is typically caused by temporary processing or firmware issues.

### **2. Can this error damage the printer?**

No, but ignoring hardware symptoms can lead to long-term damage.

### **3. Should I replace my printer if the error persists?**

Only if hardware failure is confirmed by HP support.

### **4. Does HP warranty cover this error?**

Yes, if the printer is under warranty and the issue is not caused by misuse.

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# **When to Contact HP Support?**

If after performing all the above methods you still see error B80B4696, the printer may have:

* Faulty system board
* Failed printhead
* Complex firmware corruption
* Mechanical malfunctions

At this point, you should contact HP Certified Technicians.

### **Call HP Support: 1-866-203-7571**

You’ll receive:

* Remote diagnosis
* Step-by-step guidance
* Firmware fixes
* Repair/replacement assistance
* Professional repair services

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# **Conclusion**

The **HP Printer Error Code B80B4696** is typically caused by firmware issues, network problems, corrupted print commands, or hardware faults. By following the comprehensive troubleshooting steps in this guide—resetting your printer, clearing print queues, updating firmware, reinstalling drivers, checking hardware, and performing factory resets—you can resolve the error in most cases.

If the error persists, do not hesitate to call **HP Support at 1-866-203-7571** for expert assistance.