# 1-866-203-7571 How to Download and Install the Canon PRINT App on Mobile (Android & iPhone)? | Printer Tales
* **Printer Tales Support**: **1-866-203-7571**
If you own a Canon printer and want to print, scan, or manage your printer from your phone, the **Canon PRINT** app is the simplest bridge between your mobile device and your printer. This guide walks you step-by-step through downloading, installing, and setting up Canon PRINT on **Android** and **iPhone (iOS)** devices. It also covers common troubleshooting, tips for wireless printing, and frequently asked questions — everything you need to get up and running quickly.
* **Printer Tales Support**: **1-866-203-7571**
## What is Canon PRINT and why use it?
Canon PRINT (sometimes shown as “Canon PRINT Inkjet/SELPHY” or “Canon PRINT Business” depending on your model) is an official mobile application from Canon that:
* Lets you print photos, documents, and web pages directly from your phone or tablet.
* Allows scanning to your mobile device (if your printer supports scanning).
* Provides access to printer settings, ink and toner status, and maintenance features.
* Enables wireless setup for compatible Canon printers (Wi-Fi/Wi-Fi Direct/Bluetooth where supported).
* Supports cloud printing and printing from apps like Photos, Files, Google Drive, and iCloud (varies by model and region).
Benefits: fast setup, control from anywhere at home or in the office, and simplified scanning and document management — no computer required.
* **Printer Tales Support**: **1-866-203-7571**
## Before you begin — prerequisites & checklist
Make sure you have the following before attempting installation:
1. **Compatible device**
* Android: Android 8.0 or later (check app store listing for exact minimum).
* iPhone/iPad: iOS 13.0 or later (check App Store listing for exact minimum).
* If your device is older, update the OS if possible.
2. **Compatible Canon printer**
* Check Canon’s support page or your printer manual for Canon PRINT compatibility. Many Canon PIXMA, MAXIFY, imageCLASS, and SELPHY models are supported. Some business models use Canon PRINT Business.
3. **Stable Wi-Fi network**
* Your mobile device and printer should be connected to the **same** Wi-Fi network for local printing.
* If using Wi-Fi Direct, your mobile will connect directly to the printer’s Wi-Fi.
4. **Printer turned on and ready**
* Make sure there’s paper in the tray and enough ink/toner.
* If the printer is new, complete any initial setup (install cartridges, load paper).
5. **Optional: Canon account**
* Some features (cloud services, firmware updates) may require signing into a Canon account. You can create one inside the app.
6. **Phone number for help**
* If you need live help, Printer Tales support: **1-866-203-7571**.
* **Printer Tales Support**: **1-866-203-7571**
## How to download Canon PRINT — quick overview
* **Android**: Open Google Play Store → search **Canon PRINT** → install.
* **iPhone (iOS)**: Open App Store → search **Canon PRINT** → install.
* After installation: open the app → accept permissions → follow on-screen setup to add your printer.
Below is a full, detailed walkthrough for both platforms.
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## Detailed step-by-step: Install Canon PRINT on Android
### 1. Open Google Play Store
* Unlock your Android phone and open the **Google Play Store** app.
### 2. Search for the app
* Tap the search bar and type **“Canon PRINT”**.
* You might see multiple Canon PRINT variants:
* **Canon PRINT Inkjet/SELPHY** — common for PIXMA & SELPHY home printers.
* **Canon PRINT Business** — for some business/office models.
* Choose the one that matches your printer model. If unsure, pick **Canon PRINT Inkjet/SELPHY** (most home models use this).
### 3. Verify the developer
* Ensure the app publisher is **Canon Inc.** — this confirms it’s the official app.
### 4. Install the app
* Tap **Install**. Wait for download and installation to complete.
### 5. Open and grant permissions
* Tap **Open** after install or launch the app from your app drawer.
* The app will request permissions (camera, storage, location). These allow the app to:
* Save scans and downloaded files to your phone (storage).
* Scan QR codes for setup or detect nearby printers via Wi-Fi (location may be used for detecting networks on some Android versions).
* Use camera for scanning documents (optional).
* Grant the permissions to enable full functionality (you can allow selectively, but some features may be limited).
### 6. Start the setup wizard
* The app typically shows a welcome screen and asks to detect printers. Tap **Add Printer** or **Start**.
### 7. Choose connection method
* **Wireless (recommended)** — If your printer is Wi-Fi enabled:
* Make sure the printer is connected to the same Wi-Fi network as your phone.
* Follow the on-screen prompts to detect and add the printer.
* **Wi-Fi Direct** — If no router is available:
* Enable Wi-Fi Direct on the printer (refer to printer manual).
* On your phone, connect to the printer’s Wi-Fi network, then add the printer in the app.
* **Bluetooth (if supported)** — Follow the app prompts to pair.
### 8. Follow on-screen prompts
* The app will automatically search for printers on the network.
* Select your printer from the list. If it doesn’t appear, choose **Search manually** and enter the IP address (printer status page shows this) or try rescanning.
### 9. Optional: Sign in to Canon account
* You may be prompted to sign into (or create) a Canon account for cloud services and remote printing. This step is optional for local printing but useful for extra features.
### 10. Test print
* From the app, choose a test photo or sample document and tap **Print** to confirm everything works.
* **Printer Tales Support**: **1-866-203-7571**
## Detailed step-by-step: Install Canon PRINT on iPhone / iPad (iOS)
### 1. Open the App Store
* Unlock your iPhone/iPad and open the **App Store**.
### 2. Search for Canon PRINT
* Tap the search tab and type **“Canon PRINT”**.
* As on Android, you may see multiple Canon apps. Choose **Canon PRINT Inkjet/SELPHY** or **Canon PRINT Business** depending on your printer compatibility.
### 3. Verify developer
* Ensure the app developer is **Canon Inc.** to avoid unofficial apps.
### 4. Download and install
* Tap **Get** (may require Face ID, Touch ID, or your Apple ID password).
* Wait for the download and installation to finish.
### 5. Open and allow permissions
* Launch the app. iOS will ask for permissions like Photos, Camera, and Local Network (the latter is important for finding printers on your Wi-Fi).
* **Allow** Local Network access — without it the app may not discover printers on the same network.
### 6. Add your printer
* Tap **Add Printer** or **Start** in the app.
* The app should discover printers on the same Wi-Fi network. Tap your printer to add it.
* If your printer supports AirPrint, you can print natively from iOS apps without needing Canon PRINT — but Canon PRINT adds scanning and printer management features.
### 7. Use Wi-Fi Direct if needed
* If there’s no Wi-Fi network, enable **Wi-Fi Direct** on your Canon printer and connect your iPhone to the printer’s Wi-Fi, then use the app to finish setup.
### 8. Sign in (optional)
* Create or sign into a Canon account for cloud features. This is optional.
### 9. Test print and scan
* Use a sample photo to print and try the app’s scanning feature to make sure everything works properly.
* **Printer Tales Support**: **1-866-203-7571**
## Common setup problems & fixes
### App won’t detect my printer
* Confirm your phone and printer are on the **same Wi-Fi network**.
* Restart the printer and your phone.
* Confirm the printer’s wireless light is on and it’s connected to Wi-Fi.
* On the app, try **manual IP address entry** (check the printer status page for IP).
* Disable any VPN on your phone temporarily — VPNs can block local network discovery.
### “Local Network” permission denied (iOS)
* Go to **Settings → Canon PRINT** and enable **Local Network** and **Photos**.
* Or delete and reinstall the app and re-allow the permission when prompted.
### Print jobs hang or don’t start
* Restart both devices.
* Check ink/toner and paper.
* Remove pending jobs in the app and resend.
* Update printer firmware (via the app or Canon support website).
### Wi-Fi Direct connection fails
* Make sure Wi-Fi Direct is enabled on the printer.
* Forget the printer’s Wi-Fi network on your phone and reconnect.
* Move phone and printer closer to improve signal.
### Scanning not working
* Ensure your printer supports scanning to mobile. Not all models do.
* Check that the scanner lid is closed and the scanner is ready.
* Use the app’s scanning assistant and grant camera permission if needed.
### App crashes or freezes
* Update the app to the latest version.
* Check for OS updates on your phone.
* Reinstall the app if problems persist.
If you still need help, contact Printer Tales support at **1-866-203-7571** for live assistance.
* **Printer Tales Support**: **1-866-203-7571**
## Tips for best results
* **Keep firmware updated**: Canon periodically releases firmware updates that improve wireless stability and app compatibility. Check the app or Canon’s support site.
* **Use 2.4 GHz Wi-Fi for older printers**: Some printers only support 2.4 GHz; if you have a dual-band router, connect to the 2.4 GHz network.
* **Use the official app** only (developer: Canon Inc.) to avoid privacy and security risks.
* **Place the printer near your router** during setup if connection problems occur, then move it if needed.
* **Use high-quality paper** for photos and choose the correct paper type in app settings to improve print quality.
* **Enable push notifications** if you want ink alerts and status updates on your phone (app will request permission).
* **Printer Tales Support**: **1-866-203-7571**
## Advanced: Printing from cloud services & scanning to cloud
Canon PRINT supports printing from and scanning to cloud services where available:
* **Google Drive / Gmail / Photos** (Android) — share or open files from those apps and select Canon PRINT as the print target.
* **iCloud / Files (iOS)** — open documents in Files and use the share-sheet to print.
* **Canon cloud services** — sign in to Canon’s account via the app to access cloud-enabled features and remote printing (depends on printer model and region).
To scan to cloud: use the app’s scanning tool, then choose **Save to cloud** or **Share** and pick the cloud service.
* **Printer Tales Support**: **1-866-203-7571**
## Frequently Asked Questions (FAQ)
**Q: Is Canon PRINT free?**
A: Yes, the Canon PRINT app is free to download and use.
**Q: Do I need a Canon account?**
A: No for basic printing and scanning on your local network. A Canon account is required for some cloud/remote features.
**Q: Can I print without Wi-Fi?**
A: You can use **Wi-Fi Direct** to connect your phone directly to the printer without a router. Some models may also support USB OTG printing via adapters, but the app’s features are best with wireless.
**Q: Why can’t my iPhone find the printer though it’s on the same Wi-Fi?**
A: iOS requires **Local Network** permission for the app. Go to Settings → Canon PRINT and enable Local Network. Also ensure both devices are on the same network and no VPN is active.
**Q: Does Canon PRINT support AirPrint?**
A: AirPrint is a separate iOS printing mechanism — many Canon printers support AirPrint, which lets you print from iOS apps without installing Canon PRINT. However, Canon PRINT adds scanning, firmware updates, and printer management.
**Q: Can I print photos in borderless mode?**
A: If your printer supports borderless printing, the app will present paper size and borderless options when you select the print settings.
**Q: The app says firmware update available — should I update?**
A: Yes. Firmware updates can fix bugs and improve compatibility. Follow on-screen prompts or check Canon’s official support site.
* **Printer Tales Support**: **1-866-203-7571**
## Sample print & scan walkthroughs
### Print a photo (Android & iOS)
1. Open Canon PRINT.
2. Tap **Photo Print** or choose **Print photos**.
3. Select the image from your gallery.
4. Choose paper size, number of copies, and orientation.
5. Tap **Print**.
### Scan a document to your phone
1. Open Canon PRINT.
2. Tap **Scan** (or **Scan to Smartphone**).
3. Select the scanner glass or feeder if applicable.
4. Press **Start**.
5. Preview the scan, crop if necessary, and save to your photos or share to email/cloud.
* **Printer Tales Support**: **1-866-203-7571**
## Security & privacy notes
* Only download the official Canon PRINT app by **Canon Inc.** from Google Play or the App Store.
* When connecting via Wi-Fi Direct, your phone temporarily connects to the printer’s network — avoid using public Wi-Fi for sensitive printing.
* If using cloud features and signing into a Canon account, use a strong password and enable two-factor authentication if Canon offers it.
* **Printer Tales Support**: **1-866-203-7571**
## When to call support
If you’ve tried the above steps and still have problems (printer not detected, firmware update failure, printer hardware errors), contact support:
* **Printer Tales Support**: **1-866-203-7571** — available to help with setup steps and troubleshooting.
* Canon official support: visit Canon’s support website for model-specific guides, firmware, and driver downloads.
When calling, have the following ready:
* Printer model number (e.g., Canon PIXMA TS9120)
* Serial number (on the printer label)
* Error messages displayed on printer or app
* What troubleshooting steps you’ve already tried
* **Printer Tales Support**: **1-866-203-7571**
## Troubleshooting cheat-sheet (quick)
* App can’t find printer → Check same Wi-Fi network; enable Local Network (iOS); restart devices.
* Print jobs stuck → Cancel job, restart printer, resend.
* Scanning fails → Confirm model supports scanning; close lid; check scanner status.
* Wi-Fi keeps dropping → Move closer to router; avoid interference; update firmware.
* App asks for permissions → Grant Photos, Camera, Local Network, Storage as needed.
* **Printer Tales Support**: **1-866-203-7571**
## Conclusion
Downloading and installing Canon PRINT on your mobile device is a straightforward way to bring full printer control to your fingertips — from printing photos and documents to scanning and monitoring ink levels. Whether you have an Android phone or an iPhone, the process is very similar: download the app from the official store, grant the necessary permissions, connect the printer (same Wi-Fi or Wi-Fi Direct), and enjoy mobile printing.
If at any stage you hit a wall, Printer Tales support is ready to help: **1-866-203-7571**. We can walk you through network checks, manual IP entries, or printer firmware updates to make sure your Canon printer and mobile device play nicely together.
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