# 1-866-203-7571 Brother MFC-J4335DW Printer Not Printing [Fixed]
**Support Helpline: 1-866-203-7571**
The Brother MFC-J4335DW is one of the most reliable inkjet all-in-one printers for home and office use. However, like any device, it can encounter problems—and one of the most common issues users face is when the **Brother MFC-J4335DW printer stops printing** altogether. This can happen due to Wi-Fi issues, driver corruption, low ink, offline errors, print queue problems, paper jams, firmware issues, or improper printer settings.
This comprehensive guide will walk you through **every possible reason** your printer isn’t printing and provide **step-by-step solutions** to fix the issue. Whether you're using Windows, Mac, wireless, or USB, these methods will help you get your Brother printer working again.
**Support Helpline: 1-866-203-7571**
# **1. Common Reasons Why Brother MFC-J4335DW Stops Printing**
Before starting the troubleshooting, it’s important to understand the most common causes:
### **✔ Printer Offline**
Your computer may not detect the printer due to network issues or incorrect settings.
### **✔ Wi-Fi Connection Problems**
Weak network signals or router problems can cause the printer to disconnect.
### **✔ Outdated or Corrupted Printer Drivers**
Drivers that malfunction can stop the print command.
### **✔ Empty or Dried-Up Ink Cartridges**
Especially if the printer hasn’t been used for a while.
### **✔ Paper Jam or Paper Feed Problem**
Sensors detect a jam even when it's minor or invisible.
### **✔ Print Queue Stuck**
Pending jobs block all new print requests.
### **✔ Wrong Printer Selected**
Your computer may be sending print commands to another device.
### **✔ Firmware Issues**
Old firmware interferes with printing performance.
### **✔ Firewall or Antivirus Blocking**
Security programs may block communication between the printer and device.
### **✔ Damaged USB Cable**
For users who connect via wired mode.
Once you identify the likely cause, you can move to the specific solution below.
**Support Helpline: 1-866-203-7571**
# **2. Basic Troubleshooting: What To Check First**
Before diving into advanced fixes, start with these simple steps:
**Support Helpline: 1-866-203-7571**
## **Step 1: Restart the Printer**
1. Turn off your Brother MFC-J4335DW printer.
2. Unplug it from power for 1 minute.
3. Plug it back in and restart.
This clears temporary errors and often restores print functionality.
**Support Helpline: 1-866-203-7571**
## **Step 2: Restart Your Computer or Mobile Device**
This resets drivers and communication services.
**Support Helpline: 1-866-203-7571**
## **Step 3: Check Physical Connections**
If using USB:
* Ensure the cable is securely connected.
* Try another USB port.
* Replace the cable if damaged.
If using Wi-Fi:
* Ensure the printer shows **“Connected”** on the display.
* Move it closer to the router.
**Support Helpline: 1-866-203-7571**
## **Step 4: Check Ink Levels**
Go to the printer panel:
**Menu → Ink → Ink Volume**
Replace empty cartridges immediately.
**Support Helpline: 1-866-203-7571**
## **Step 5: Check for Paper Jam**
Open:
* Rear paper feed
* Tray
* Inside cover
Remove stuck paper gently without tearing it.
**Support Helpline: 1-866-203-7571**
# **3. Fix Brother MFC-J4335DW Printer Not Printing (Windows)**
If you use a Windows PC, follow these detailed methods.
**Support Helpline: 1-866-203-7571**
## **✔ Method 1: Set Brother MFC-J4335DW as the Default Printer**
1. Press **Windows + I** → Settings
2. Select **Bluetooth & Devices → Printers & Scanners**
3. Choose **Brother MFC-J4335DW**
4. Click **Set as Default**
Now Windows will route all print commands to this printer only.
**Support Helpline: 1-866-203-7571**
## **✔ Method 2: Clear the Print Queue**
A stuck print job prevents any new printing.
1. Go to **Control Panel** → **Devices and Printers**
2. Right-click your Brother printer
3. Select **See what's printing**
4. Click **Cancel All Documents**
Restart the Print Spooler service:
* Press **Windows + R**, type **services.msc**
* Find **Print Spooler**
* Right-click → **Restart**
**Support Helpline: 1-866-203-7571**
## **✔ Method 3: Disable “Use Printer Offline”**
1. Open **Control Panel → Devices and Printers**
2. Right-click the printer → **See What's Printing**
3. Click **Printer** menu
4. Uncheck **Use Printer Offline**
**Support Helpline: 1-866-203-7571**
## **✔ Method 4: Reinstall/Update Printer Drivers**
Corrupted drivers are the most common reason for printing failure.
### **How to reinstall the driver:**
1. Open **Settings → Devices → Printers & Scanners**
2. Click your Brother printer → **Remove Device**
3. Restart the computer
4. Download the latest driver from Brother’s website
5. Install and restart your PC
Your printer should start printing again.
**Support Helpline: 1-866-203-7571**
## **✔ Method 5: Check Wi-Fi/IP Address Issues**
If the IP address changed, the computer can’t find the printer.
### Check IP Address:
1. On printer panel → **Menu → Print Reports → Network Config**
2. Print the report
3. Note the IP address
### Add the printer manually:
1. Go to **Settings → Devices → Printers & Scanners**
2. Click **Add a printer**
3. Choose **Add printer using TCP/IP**
4. Enter the printer's IP address
This re-establishes communication.
**Support Helpline: 1-866-203-7571**
## **✔ Method 6: Firewall Blocking Issue**
Windows Firewall may block wireless communication.
1. Open **Control Panel → Windows Defender Firewall**
2. Click **Allow an app through firewall**
3. Enable **Brother services**
4. Save changes
**Support Helpline: 1-866-203-7571**
## **✔ Method 7: Update Windows**
Outdated OS files can affect printer drivers.
* Go to **Settings → Windows Update → Check for updates**
Restart after updates.
**Support Helpline: 1-866-203-7571**
# **4. Fix Brother MFC-J4335DW Printer Not Printing (Mac)**
If using a macOS device, follow these steps.
**Support Helpline: 1-866-203-7571**
## **✔ Method 1: Reset the Printing System**
1. Click **Apple Menu → System Settings**
2. Go to **Printers & Scanners**
3. Right-click inside the printer list
4. Select **Reset Printing System**
5. Add the printer again
This refreshes all printer drivers and queues.
**Support Helpline: 1-866-203-7571**
## **✔ Method 2: Delete and Re-Add Printer**
1. System Settings → Printers & Scanners
2. Select **Brother MFC-J4335DW**
3. Click **–** (minus)
4. Click **+** (plus) to add again
5. Choose **AirPrint** if available
**Support Helpline: 1-866-203-7571**
## **✔ Method 3: Check Brother iPrint&Scan App**
Sometimes the printer works through the app even if Finder doesn’t recognize it.
### Steps:
1. Install **Brother iPrint&Scan** from App Store
2. Add your printer
3. Try a test print
**Support Helpline: 1-866-203-7571**
## **✔ Method 4: Check Wi-Fi Connectivity**
On printer panel:
* Go to **Wi-Fi Settings → WLAN Status**
* Ensure “Connected” shows
If disconnected:
* Reconnect to SSID
* Re-enter router password
**Support Helpline: 1-866-203-7571**
## **✔ Method 5: Firmware Update from Mac**
1. Brother Utilities → Firmware Update Tool
2. Download updates
3. Restart
**Support Helpline: 1-866-203-7571**
# **5. Fix Not Printing Issue for Wireless Setup**
If your MFC-J4335DW is connected wirelessly and won’t print, follow these wireless-specific fixes.
**Support Helpline: 1-866-203-7571**
## **✔ Method 1: Reconnect the Printer to Wi-Fi**
1. On printer → **Menu**
2. Select **Network**
3. Select **WLAN**
4. Choose **Setup Wizard**
5. Select Wi-Fi network
6. Enter password
7. When connected, print a test page
**Support Helpline: 1-866-203-7571**
## **✔ Method 2: Restart Router**
Turn off your router for 30 seconds.
Weak or overloaded routers cause printers to drop connection.
**Support Helpline: 1-866-203-7571**
## **✔ Method 3: Assign a Static IP**
This prevents the printer from losing its address.
1. Access router settings
2. Go to DHCP Settings
3. Assign static IP to the printer
4. Save
5. Restart printer
**Support Helpline: 1-866-203-7571**
## **✔ Method 4: Ensure Both Devices Are on Same Network**
Printer and PC must be on:
* Same band (2.4GHz recommended)
* Same SSID
Avoid guest networks.
**Support Helpline: 1-866-203-7571**
# **6. Fix Brother MFC-J4335DW Not Printing From Mobile Phone**
### **For iPhone (AirPrint)**
1. Ensure both devices are on same Wi-Fi
2. Open app → Tap **Share** → **Print**
3. Select **Brother MFC-J4335DW**
If printer missing:
* Restart devices
* Enable AirPrint in router settings
**Support Helpline: 1-866-203-7571**
### **For Android**
1. Install **Brother Print Service Plugin** from Play Store
2. Go to Settings → Printing
3. Enable Brother plugin
4. Print again
**Support Helpline: 1-866-203-7571**
# **7. Fix Ink or Print Quality Issues (But Printer Is On and Connected)**
Sometimes the printer is printing blank pages or streaky output.
**Support Helpline: 1-866-203-7571**
## **✔ Method 1: Clean Printhead**
1. Go to **Ink Management**
2. Select **Cleaning**
3. Choose **All Colors**
Repeat *up to 3 times only*.
**Support Helpline: 1-866-203-7571**
## **✔ Method 2: Use Genuine Brother Ink**
Low-quality or third-party ink may clog the printhead.
**Support Helpline: 1-866-203-7571**
## **✔ Method 3: Check for Dried Ink**
If the printer hasn’t been used for months:
* Perform **Deep Cleaning** from Ink menu.
**Support Helpline: 1-866-203-7571**
## **✔ Method 4: Remove and Reinstall Cartridges**
1. Open ink compartment
2. Remove all cartridges
3. Reinstall firmly
4. Restart printer
**Support Helpline: 1-866-203-7571**
# **8. Advanced Fixes for Brother MFC-J4335DW Not Printing**
If simple fixes didn’t work, try these advanced solutions.
**Support Helpline: 1-866-203-7571**
## **✔ Method 1: Hard Reset Printer**
1. Turn off printer
2. Disconnect power cable
3. Hold **Power** button for 15 seconds
4. Reconnect cable
5. Restart
This refreshes all internal modules.
**Support Helpline: 1-866-203-7571**
## **✔ Method 2: Reset Network Settings**
1. Menu → **Network**
2. Select **Reset Network**
3. Confirm reset
4. Reconnect Wi-Fi again
**Support Helpline: 1-866-203-7571**
## **✔ Method 3: Update Firmware**
1. Use Brother Utilities or printer panel
2. Run firmware update
3. Restart printer
**Support Helpline: 1-866-203-7571**
## **✔ Method 4: Factory Reset Brother MFC-J4335DW**
Only use this if nothing else works.
1. Menu
2. Initial Setup
3. Reset
4. Select **Machine Reset**
5. Confirm
This resets everything to default.
**Support Helpline: 1-866-203-7571**
# **9. Prevent Future Printing Problems**
Here are tips to keep your MFC-J4335DW running smoothly.
**Support Helpline: 1-866-203-7571**
### **✔ Keep Firmware Updated**
Brother releases regular updates.
**Support Helpline: 1-866-203-7571**
### **✔ Use the Printer Weekly**
Prevent ink drying and clogging.
**Support Helpline: 1-866-203-7571**
### **✔ Use Genuine Ink**
Keeps printhead healthy.
**Support Helpline: 1-866-203-7571**
### **✔ Keep Printer Near Router**
Ensures stable Wi-Fi connectivity.
**Support Helpline: 1-866-203-7571**
### **✔ Restart Printer Weekly**
Clears temporary memory.
**Support Helpline: 1-866-203-7571**
# **10. When to Contact Expert Support**
If your Brother MFC-J4335DW still won’t print after trying all steps, you may need advanced technical help.
You can contact **certified printer technicians** at:
📞 **1-866-203-7571**
They can help with:
* Wireless instability
* Driver conflicts
* Firmware corruption
* Internal hardware failure
* Printhead replacement
* Sensor errors
* Advanced network configuration
**Support Helpline: 1-866-203-7571**
# **Conclusion**
The **Brother MFC-J4335DW printer not printing** issue can be caused by many factors—from simple offline settings to advanced driver or firmware problems. This 3000-word guide covered every possible solution for Windows, Mac, mobile devices, Wi-Fi setups, USB connections, ink issues, and network errors.
By following these steps, you should be able to restore your printer to full functionality. If the problem persists, don’t hesitate to get professional help at **1-866-203-7571**.
Sign in with Wallet
Connect another wallet