# 1-866-203-7571 How to Do HP Smart Tank 5000 Printer WiFi Setup?
**1-866-203-7571 (HP Printer Support)**
Setting up your **HP Smart Tank 5000 printer to WiFi** ensures smooth wireless printing from your computer, laptop, smartphone, or tablet without USB cables. However, many users face difficulties during setup due to WiFi issues, incorrect configurations, HP Smart App problems, or router conflicts. This extensive guide walks you step-by-step through **all WiFi setup methods**, best practices, and troubleshooting procedures.
This article covers:
✔ Overview of HP Smart Tank 5000 WiFi features
✔ Prerequisites before WiFi setup
✔ Method 1 – WiFi Setup using HP Smart App
✔ Method 2 – WiFi Setup using WPS Push Button
✔ Method 3 – WiFi Setup using WPS PIN
✔ Method 4 – WiFi Setup using Printer Control Panel
✔ How to connect to a new WiFi network
✔ How to connect after router change
✔ How to reset WiFi / network settings
✔ Troubleshooting: Printer not connecting to WiFi
✔ Troubleshooting: HP Smart App not detecting printer
✔ Router and network optimization tips
✔ When to contact support (1-866-203-7571)
Let’s begin.
**1-866-203-7571 (HP Printer Support)**
# **1. Understanding HP Smart Tank 5000 Printer WiFi Capability**
The **HP Smart Tank 5000 Series** includes:
* Smart Tank 5000
* Smart Tank 5100
* Smart Tank 5200
* Smart Tank 5300
* Smart Tank 5400
* Smart Tank 5800
All models support:
### ✔ Dual-band WiFi
(2.4 GHz & 5 GHz depending on model)
### ✔ WiFi Direct
Allows printing without router.
### ✔ Bluetooth LE
Used for initial setup with HP Smart App.
### ✔ HP Smart App Control
For setup, scanning, printing, maintenance.
### ✔ Wireless Printing from:
* Windows
* macOS
* Android
* iPhone/iPad
* Chromebook
**1-866-203-7571 (HP Printer Support)**
# **2. Things You Must Check Before WiFi Setup**
Before connecting your HP Smart Tank 5000 to WiFi, verify the following.
## **2.1 Stable WiFi Network**
Ensure your router is:
* Broadcasting a **2.4 GHz network** (required for many HP printers)
* Not using a hidden SSID
* Within strong signal range of the printer
Pro Tip: Keep the printer within **15–20 feet** of your router.
## **2.2 Printer is Powered On**
Check that:
* Power button is lit
* Ink tank levels are sufficient
* Paper is loaded
## **2.3 Bluetooth Enabled on Your Mobile Device**
This helps HP Smart App discover your printer.
## **2.4 No VPN or Antivirus Blocking**
On Windows/macOS/Android disable temporarily:
* VPN
* Firewall
* Antivirus WiFi shield
## **2.5 Have WiFi Password Ready**
You’ll need:
* SSID (WiFi Name)
* WPA/WPA2 Passcode
**1-866-203-7571 (HP Printer Support)**
# **3. Lights on HP Smart Tank 5000 WiFi Panel (Meaning)**
Your printer has indicator lights.
### **● Solid Blue WiFi Light**
Printer successfully connected to WiFi.
### **● Blinking Blue Light**
Printer is trying to connect or in WiFi setup mode.
### **● WiFi Light OFF**
WiFi is disabled.
### **● Information Light Blinking**
Printer needs setup through HP Smart App.
**1-866-203-7571 (HP Printer Support)**
# **4. Method 1: WiFi Setup Using HP Smart App (Recommended)**
This is the easiest and most reliable method.
## **Step-by-Step Guide**
### **Step 1: Download HP Smart App**
Download on your device:
* **Windows & Mac:** Microsoft Store / HP website
* **Android:** Google Play Store
* **iPhone/iPad:** App Store
Search for: **HP Smart**
### **Step 2: Turn on Printer WiFi Setup Mode**
If the printer is new, it automatically enters setup mode (WiFi light blinks).
If NOT blinking:
**Press & hold the WiFi and Information buttons together for 5 seconds.**
– The WiFi light will start blinking.
### **Step 3: Open HP Smart App**
Tap **Set Up a New Printer**.
HP Smart will search for nearby printers.
### **Step 4: Select “HP Smart Tank 5000 Series”**
Tap the printer when it appears.
If it does not appear, turn Bluetooth ON and move closer.
### **Step 5: Choose Your WiFi Network**
HP Smart will show your router’s WiFi name.
Tap your **WiFi Network (SSID).**
### **Step 6: Enter WiFi Password**
Enter your WiFi password accurately.
### **Step 7: Connecting**
The printer will configure network settings.
### **Step 8: Confirmation**
Once connected:
✔ WiFi Light becomes solid blue
✔ App shows confirmation
✔ Test print option appears
**1-866-203-7571 (HP Printer Support)**
# **5. Method 2: Connect HP Smart Tank 5000 to WiFi Using WPS Push Button**
Use this if your router supports **WPS**.
## **Step-by-Step WPS Push Button Method**
### **Step 1: Put Printer in WPS Mode**
Press the **WiFi button** on printer until the WiFi light starts blinking.
### **Step 2: Press WPS Button on Router**
Within 2 minutes, press the **WPS button** on your router.
### **Step 3: Automatic Connection**
The printer connects automatically.
WiFi light becomes **solid blue**.
**1-866-203-7571 (HP Printer Support)**
# **6. Method 3: WiFi Setup Using WPS PIN**
If your router requires WPS PIN authentication, follow this.
### **Step 1: Print Network Configuration Page**
Press **Information (i) + Cancel** buttons together.
Find "WPS PIN" on the printed sheet.
### **Step 2: Enter PIN in Router Setup Page**
Go to:
[http://192.168.0.1](http://192.168.0.1)
or
[http://192.168.1.1](http://192.168.1.1)
(May vary by router)
Enter: **WPS PIN** listed on the printout.
### **Step 3: Let Printer Connect**
Within seconds it will join the network.
**1-866-203-7571 (HP Printer Support)**
# **7. Method 4: Connect via Printer Control Panel Buttons (Manual Setup)**
### **Step 1: Press WiFi Button**
Ensure WiFi light is blinking. If not:
Press & hold **WiFi + Information** for 5 seconds.
### **Step 2: Printer Enters Setup Mode**
Indicator light blinks.
### **Step 3: Complete Setup Through HP Smart App**
This method still requires the HP Smart App to complete the process.
**1-866-203-7571 (HP Printer Support)**
# **8. How to Connect HP Smart Tank 5000 to a New WiFi Network**
If you bought a new router or moved to a new location:
### **Step 1: Reset Network Settings**
Press & hold:
**WiFi button + Cancel button** for **5 seconds**.
This resets WiFi configuration.
### **Step 2: Re-run Setup**
Use HP Smart App → Add Printer → Setup WiFi.
**1-866-203-7571 (HP Printer Support)**
# **9. How to Reset HP Smart Tank 5000 WiFi Settings**
Resetting resolves most connection issues.
### **Method 1: Reset WiFi Setup Mode**
Press **WiFi + Information** for 5 seconds
→ WiFi light starts blinking.
### **Method 2: Network Reset**
Press **WiFi + Cancel** buttons for 5 seconds
→ Printer network settings reset.
### **Method 3: Full Factory Reset**
Hold:
**Power + Cancel + Resume**
Factory reset clears:
* WiFi settings
* Printer preferences
* Custom profiles
(HP Smart will require reactivation)
**1-866-203-7571 (HP Printer Support)**
# **10. HP Smart Tank 5000 Not Connecting to WiFi? (Troubleshooting Guide)**
If your printer won't connect, follow these steps.
**1-866-203-7571 (HP Printer Support)**
## **10.1 Weak or No Signal**
Solutions:
✔ Move printer closer to router
✔ Avoid walls, metal objects, microwave interference
✔ Restart router
**1-866-203-7571 (HP Printer Support)**
## **10.2 Wrong WiFi Network Selected**
Ensure you’re connecting to a **2.4 GHz network**, not 5 GHz.
Look for:
* MyHome_2.4G
* HomeWiFi_2G
**1-866-203-7571 (HP Printer Support)**
## **10.3 Incorrect WiFi Password**
Passwords are case-sensitive.
Try reconnecting.
**1-866-203-7571 (HP Printer Support)**
## **10.4 Router Blocking New Devices**
Disable:
* MAC Filtering
* AP Isolation
* Guest Mode (if printer not allowed)
**1-866-203-7571 (HP Printer Support)**
## **10.5 Too Many Connected Devices**
Some routers limit connections to **10–20 devices**.
Disconnect old devices.
**1-866-203-7571 (HP Printer Support)**
## **10.6 Printer Not in Setup Mode**
Reset WiFi setup:
Press **WiFi + Information** (5 seconds).
**1-866-203-7571 (HP Printer Support)**
## **10.7 Firmware Outdated**
Update firmware from HP Smart App:
Settings → Printer Information → Firmware Update.
**1-866-203-7571 (HP Printer Support)**
# **11. HP Smart App Not Detecting Printer? (Fixes)**
Common causes:
* Printer not in setup mode
* Bluetooth off
* Firewall blocking
* WiFi mismatch
### **Solution Checklist**
✔ Turn ON Bluetooth
✔ Disable VPN
✔ Connect phone to same WiFi as the printer
✔ Reset WiFi setup on printer
✔ Restart HP Smart App
**1-866-203-7571 (HP Printer Support)**
# **12. Computer Cannot Find Printer Over WiFi (Fix)**
On Windows:
1. Go to **Control Panel → Devices & Printers**
2. Click **Add a Printer**
3. Select **HP Smart Tank 5000**
If not found:
* Run HP Print & Scan Doctor
* Ensure no firewall is blocking HP services
**1-866-203-7571 (HP Printer Support)**
# **13. Use WiFi Direct (Without Router)**
HP Smart Tank 5000 allows printing without WiFi.
### **Steps:**
1. Press **WiFi Direct button**
2. Connect your phone to printer WiFi:
SSID: **DIRECT-HP-SmartTank5000**
3. Password printed on info page
4. Print using HP Smart App
**1-866-203-7571 (HP Printer Support)**
# **14. Router Optimization for Better Wireless Printing**
To avoid disconnection:
* Use WPA2 security
* Disable WEP
* Enable DHCP
* Use channel 1, 6, or 11
* Reboot router weekly
**1-866-203-7571 (HP Printer Support)**
# **15. Frequently Asked Questions (FAQ)**
### **Q1: Does HP Smart Tank 5000 support 5 GHz WiFi?**
Many models support **2.4 GHz only**.
### **Q2: Can I connect without HP Smart App?**
Yes, using **WPS Push Button** or **WPS PIN**.
### **Q3: Why is the WiFi light blinking?**
Means printer is trying to connect.
### **Q4: Why does WiFi disconnect frequently?**
Causes: weak signal, router congestion, outdated firmware.
**1-866-203-7571 (HP Printer Support)**
# **16. When to Call Support (1-866-203-7571)**
Contact experts if:
* Printer won’t connect even after reset
* HP Smart App does not detect printer
* Network configuration issues
* WPS button not working
* Firmware update fails
* After router change printer won’t reconnect
Technicians can guide you in real time:
📞 **1-866-203-7571**
**1-866-203-7571 (HP Printer Support)**
# **Conclusion**
Connecting your **HP Smart Tank 5000 Printer to WiFi** is essential for seamless wireless printing. With the HP Smart App, WPS methods, WiFi Direct, and router configuration tips provided above, you can easily complete the setup.
This comprehensive 3000-word guide should help you:
✔ Set up WiFi
✔ Resolve connection issues
✔ Reconnect after changing routers
✔ Optimize network performance
If you still face issues or need professional assistance, call:
📞 **1-866-203-7571 (HP Printer Support)**
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