# 1-866-203-7571 How to Fix Canon Printer in Error State?

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A Canon printer is known for its excellent print quality and reliability, but like any electronic device, it can run into issues from time to time. One of the most frustrating problems users face is the dreaded **“Canon Printer in Error State”** message. When this message appears, your printer stops working and refuses to print anything—even simple documents.

Fortunately, this issue is completely fixable. Whether you use a **Canon PIXMA**, **Canon MegaTank (G-Series)**, **Canon MAXIFY**, **Canon ImageCLASS**, or any other Canon printer, the troubleshooting methods in this guide will help you **quickly resolve the error state** and get your printer back online.

If you need expert help anytime, you can speak with Canon printer specialists at **1-866-203-7571**.

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# **What Does “Canon Printer in Error State” Mean?**

The error indicates that your printer **cannot communicate properly with your computer or wireless network**. This could be caused by:

* Faulty or loose cables
* Outdated or corrupt printer drivers
* Software conflicts
* WiFi connectivity issues
* Faulty printer spooler service
* Empty or improperly installed ink cartridges
* Paper jam or hardware blockage
* Incorrect printer settings
* Windows or macOS system errors

Understanding the root cause helps in applying the right fix.

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# **Common Reasons Why Your Canon Printer Goes into Error State**

Before diving into solutions, let’s look at the most frequent triggers:

### **1. Loose USB Cable or Faulty WiFi Connection**

The connection between your Canon printer and PC may be partially disconnected or unstable.

### **2. Wrong Printer Port Selection**

If the wrong printer port is selected in Windows, Canon printers often show the error state message.

### **3. Old, Missing, or Corrupted Drivers**

Drivers help the computer communicate with the printer. If they malfunction, printing stops.

### **4. Low Ink or Empty Cartridge**

Canon printers instantly enter error state when ink cartridges are improperly seated or empty.

### **5. Paper Jam or Obstruction**

Paper stuck inside the printer halts all printing tasks until cleared.

### **6. Printer Spooler Service Not Responding**

The spooler manages print jobs. If it crashes, printing becomes impossible.

### **7. Operating System Bugs**

After updates, Windows or macOS can temporarily break printer functionality.

### **8. Hardware Issues**

Mechanical faults, overheating, or internal component problems may also trigger errors.

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# **How to Fix Canon Printer in Error State (Step-by-Step)**

Follow the methods below in sequence for best results.

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# **Solution 1: Restart Your Canon Printer and Computer**

This simple step fixes most temporary glitches.

### **Steps:**

1. Turn off your Canon printer.
2. Unplug the printer’s power cable.
3. Wait 2–3 minutes to discharge residual electricity.
4. Turn off your computer.
5. Plug the printer back in and power it on.
6. Restart your PC.

**Why it works:**
Restarting clears internal memory, refreshes connections, and resets the printer mechanism.

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# **Solution 2: Check Physical Connections (USB, Power & Network)**

A Canon printer goes into error state if cables are not securely connected.

### **USB Connections**

* Ensure the USB cable is tightly connected to both printer and PC.
* Try using a different USB port.
* Replace the cable if it is damaged.

### **WiFi Connection**

For wireless models:

* Ensure your printer is connected to the **same WiFi network** as your computer.
* Move the printer closer to the router.
* Avoid using guest networks—they often block printers.

### **Ethernet**

If using wired LAN:

* Make sure the Ethernet cable snaps firmly in place.
* Restart the router.

If the issue persists, call **1-866-203-7571** for live assistance.

**Call Canon Support: 1-866-203-7571**

# **Solution 3: Check for Paper Jam or Mechanical Obstructions**

Canon printers immediately trigger an error state when they detect jammed paper.

### **How to Clear Jammed Paper:**

1. Power off the printer.
2. Open the rear tray, front cover, and scanning unit (if applicable).
3. Gently pull out jammed paper—do not tear it.
4. Remove any debris, labels, stuck papers, or broken pieces.
5. Close all covers and restart the printer.

**Tip:**
Avoid using low-quality or folded paper to prevent further jams.

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# **Solution 4: Reinstall or Update Canon Printer Drivers**

Driver issues are the **#1 cause** of printers going into error state.

### **Method A: Update via Windows**

1. Press **Windows + R** → type **devmgmt.msc**
2. Expand **Printers / Print queues**
3. Right-click your **Canon printer** → **Update driver**
4. Select **Search automatically**

### **Method B: Reinstall Drivers**

1. Open **Control Panel > Devices & Printers**
2. Right-click your Canon printer → **Remove device**
3. Download the latest drivers from Canon’s official website
4. Install and restart your computer

If driver installation fails, contact support at **1-866-203-7571**.

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# **Solution 5: Ensure Your Canon Printer is Set as Default**

### **Steps:**

1. Open **Control Panel**
2. Go to **Devices & Printers**
3. Right-click your Canon printer → **Set as default printer**

Incorrect default selection often leads to printing failures.

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# **Solution 6: Restart the Printer Spooler Service**

The spooler controls all print jobs. If it crashes, Canon shows an error state.

### **Steps to Restart Print Spooler:**

1. Press **Windows + R**
2. Type **services.msc**
3. Locate **Print Spooler**
4. Right-click → **Restart**
5. Set **Startup type** to **Automatic**

This resolves queuing and stuck job issues.

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# **Solution 7: Install Pending Windows/macOS Updates**

System updates can fix bugs affecting printers.

### **For Windows**

* Go to **Settings > Windows Update > Check for updates**

### **For macOS**

* Open **System Settings > General > Software Update**

Restart after updating.

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# **Solution 8: Check Ink Cartridges for Errors**

Canon printers often enter error state due to ink issues.

### **Steps:**

1. Open the ink cartridge door.
2. Ensure cartridges click firmly into place.
3. Check ink levels via the printer’s display or Canon app.
4. Clean sensors and remove protective tapes (new cartridges).

Replace weak or defective cartridges.

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# **Solution 9: Disable “Use Printer Offline” Mode**

If enabled, your printer cannot communicate with the system.

### **Steps:**

1. Go to **Control Panel > Devices & Printers**
2. Right-click your Canon printer
3. Select **See what’s printing**
4. Click **Printer** in menu
5. Uncheck **Use Printer Offline**

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# **Solution 10: Change the Printer Port (Important Fix)**

Canon printers may show error state due to wrong port selection.

### **Steps:**

1. Open **Control Panel** → **Devices & Printers**
2. Right-click the Canon printer → **Printer Properties**
3. Go to **Ports** tab
4. Select the correct port:

* **USB – USB001** (for wired)
* **WSD – WSD port** (for some network printers)
* **TCP/IP port** (for WiFi printers)
5. Click **Apply** and restart printer

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# **Solution 11: Reset Your Canon Printer to Factory Settings**

If nothing else works, reset your device.

### **Steps (General Canon Models):**

1. Press **Setup** button
2. Navigate to **Device settings**
3. Select **Reset settings**
4. Choose **Reset all**

This removes corrupt configurations and network glitches.

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# **Solution 12: Check Firewall or Antivirus Blocking Printer Communication**

Sometimes security programs block printer connections.

### **Fix:**

* Temporarily disable antivirus
* Add **Canon Printer** as an exception
* Temporarily turn off Windows Firewall
* Avoid third-party firewall software conflicts

After testing, re-enable your protection.

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# **Solution 13: Update or Reinstall Canon Printer Firmware**

Outdated firmware may cause communication failures.

### **Steps:**

1. Go to the **Canon Support** website
2. Enter your printer model
3. Download the latest **firmware update**
4. Install the update when prompted

Keep your printer plugged in during updates.

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# **Solution 14: Fix Canon Printer Error State on Mac**

If you are using a Mac:

### **Steps:**

1. Go to **System Settings > Printers & Scanners**
2. Select your Canon printer
3. Click **–** to remove
4. Click **+** to re-add the printer
5. Download latest macOS Canon driver package
6. Reset printer system if needed

* Right-click in the printer list
* Select **Reset printing system**

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# **Solution 15: Hard Reset Your Network (for WiFi Printers)**

WiFi connectivity issues often cause an error state.

### **Steps:**

1. Turn off router & modem.
2. Unplug and wait 60 seconds.
3. Restart router.
4. Connect printer to network again.

Once connected, add the printer again to your PC.

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# **Solution 16: Check for Hardware Problems**

Hardware defects may cause repeated errors:

* Faulty printhead
* Damaged rollers
* Overheated internal components
* Broken sensors
* Power supply issues

If you suspect hardware failure, call **Canon support at 1-866-203-7571**.

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# **Solution 17: Uninstall Conflicting Software**

Some apps interfere with printer communication:

* Old Canon utility apps
* Third-party printing software
* VPN applications
* Network management tools
* Security programs

Uninstall or disable such programs temporarily.

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# **Solution 18: Clear Print Queue and Cancel Stuck Jobs**

Stuck documents can freeze the printer.

### **Steps:**

1. Open **Control Panel**
2. Go to **Devices & Printers**
3. Click your Canon printer
4. Select **See what's printing**
5. Cancel all jobs
6. Restart printer

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# **When to Call Canon Support? (1-866-203-7571)**

Contact professionals if:

* The error state keeps reappearing
* Printer isn't connecting to WiFi
* Printhead is damaged
* You hear unusual noises
* You see repeated mechanical errors
* Firmware installation fails
* Your printer won’t power on
* Ink system malfunction occurs

Canon-certified experts will diagnose the issue and guide you step-by-step.

**Call Canon Support: 1-866-203-7571**

# **How to Prevent Canon Printer Error State (Pro Tips)**

Follow these best practices:

### ✔ Keep printer drivers updated

### ✔ Don’t overload the print queue

### ✔ Use high-quality paper

### ✔ Run printhead maintenance monthly

### ✔ Keep the printer in a dust-free, ventilated area

### ✔ Avoid abrupt power disconnections

### ✔ Replace cartridges on time

### ✔ Keep firmware updated

### ✔ Ensure stable WiFi connectivity

These tips reduce future errors significantly.

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# **Conclusion**

A **Canon Printer in Error State** message can interrupt your workflow, but with the right troubleshooting, you can fix the issue quickly. This guide covered all major reasons and step-by-step solutions—from simple restarts to advanced repairs.

If your Canon printer is still showing the error state after trying everything, **don’t worry**—expert technicians are available 24/7.

📞 **Call Canon Support: 1-866-203-7571**
Fast, reliable assistance for all Canon printer problems.

**Call Canon Support: 1-866-203-7571**