# 1-866-203-7571 How to Download and Install HP Smart App on Windows 11/10?
**HP Support at 1-866-203-7571**
HP printers work best with the **HP Smart App**, a powerful all-in-one tool for printing, scanning, troubleshooting, and managing printer settings. Whether you have an HP LaserJet, OfficeJet, DeskJet, ENVY, Smart Tank, or any other HP model, installing HP Smart on your Windows 11 or Windows 10 computer ensures smooth and hassle-free printing.
This detailed guide explains **how to download and install HP Smart App on Windows 11/10**, common installation problems, fixes, system requirements, and more—covering everything step-by-step. If you need expert assistance at any point, call **HP Support at 1-866-203-7571**.
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# **Table of Contents**
1. Introduction to HP Smart App
2. Why You Need the HP Smart App
3. System Requirements for Windows 11/10
4. How to Download HP Smart App on Windows 11/10
5. How to Install HP Smart App on Windows 11/10
6. How to Set Up HP Smart App After Installation
7. How to Add Your HP Printer in HP Smart
8. How to Use HP Smart App (Overview of Features)
9. Troubleshooting HP Smart App Installation Issues
10. HP Smart App Not Working on Windows – Fixes
11. How to Uninstall and Reinstall HP Smart App
12. FAQs
13. Conclusion
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# **1. Introduction to HP Smart App**
The **HP Smart App** is HP’s official printer management application designed for Windows, macOS, iOS, and Android. On Windows 11/10, it provides a complete printing and scanning solution, allowing you to:
* Set up a new HP printer
* Connect the printer to WiFi
* Print documents and photos
* Scan with your printer or your computer’s scanner
* Monitor ink or toner levels
* Access HP Smart Advance features
* Perform printer maintenance
* Troubleshoot printing problems
The app is available **free** from the Microsoft Store. You only need a Microsoft Account (optional but recommended) to complete installation.
If you face any difficulty setting it up or if the app won’t install, call **1-866-203-7571**.
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# **2. Why You Need the HP Smart App**
Here are the primary reasons why HP strongly recommends using the HP Smart App:
### ✔ **Easy Wireless Printer Setup**
You can connect your HP printer to WiFi and your PC with only a few clicks.
### ✔ **Print and Scan from Your Computer**
All printing and scanning options are available on one dashboard.
### ✔ **Ink Level Monitoring**
Check how much ink or toner you have left.
### ✔ **Firmware and Driver Updates**
HP Smart automatically updates your printer with the latest drivers.
### ✔ **Troubleshooting Tools**
Fix issues like offline printer, paper jams, cartridge problems, and WiFi errors.
### ✔ **Smart Tasks & Cloud Printing**
Automate workflows and print from anywhere.
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# **3. System Requirements for Windows 11/10**
Before downloading HP Smart on your computer, make sure your system meets the basic requirements.
### **Minimum System Requirements**
* **Operating System:** Windows 11 or Windows 10 (version 1809 or later)
* **RAM:** 4 GB (minimum)
* **Hard Drive Space:** 200 MB free
* **Internet Connection:** Required for download, updates, and setup
* **Administrator Access:** Required to install the app
* **Microsoft Account:** Needed to download from Microsoft Store
### **Supported HP Printers**
HP Smart works with:
* HP Smart Tank series
* HP DeskJet/DeskJet Plus/DeskJet Ink Advantage
* HP OfficeJet/OfficeJet Pro
* HP LaserJet/LaserJet Pro
* HP ENVY/ENVY Inspire
* HP PageWide printers
If you're unsure whether your printer is supported, call **1-866-203-7571**.
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# **4. How to Download HP Smart App on Windows 11/10**
Downloading HP Smart is very simple using the **Microsoft Store**.
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## **Method 1: Download HP Smart App from Microsoft Store (Recommended)**
1. Click the **Start** button
2. Type **Microsoft Store** and press Enter
3. In the search bar, type **HP Smart**
4. Select the HP Smart App from the results
5. Click **Get** or **Install**
6. Wait for the download to complete
Once installed, the HP Smart App will appear on your Start Menu.
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## **Method 2: Download HP Smart from HP’s Official Website**
If the Microsoft Store isn't working:
1. Open your browser (Chrome, Edge, Firefox)
2. Visit: search “HP Smart App Download Windows”
3. Click the official HP.com link
4. Select **Download for Windows**
5. Run the downloaded file
If installation fails, you may need to update Windows or your Microsoft Store settings.
For instant assistance, call **1-866-203-7571**.
**HP Support at 1-866-203-7571**
# **5. How to Install HP Smart App on Windows 11/10**
If you downloaded the app from Microsoft Store, it installs automatically.
If you downloaded the .exe file, follow these steps:
1. Go to your **Downloads** folder
2. Double-click the **HP Smart Setup** file
3. Click **Yes** when the User Account Control appears
4. Accept the HP terms and conditions
5. Click **Install**
6. Allow the installer to complete
7. Click **Launch HP Smart**
Your PC may restart after installation.
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# **6. How to Set Up HP Smart App After Installation**
When you open HP Smart for the first time:
1. Choose **Sign In / Create HP Account**
2. Select your region and language
3. Allow required permissions
4. Choose whether to enable smart features
5. Click **Add Printer**
Signing in helps you:
* Access cloud print
* Use HP Smart Advance
* Track Instant Ink subscriptions
* Sync your settings across devices
If you cannot sign in or create an account, support is available at **1-866-203-7571**.
**HP Support at 1-866-203-7571**
# **7. How to Add Your HP Printer in HP Smart App**
Here’s how to connect your printer:
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## **A. Add a WiFi Printer (Most Common)**
1. Open HP Smart
2. Click **Add Printer**
3. HP Smart will search for printers
4. Select your printer from the list
5. Click **Continue**
6. Enter your WiFi password
7. Wait for the printer to connect
If your printer is not showing up:
* Make sure WiFi is on
* Printer should be close to the router
* Ensure printer is in **setup mode**
* Restart printer and PC
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## **B. Add Printer Using USB Cable**
1. Connect USB cable to printer and PC
2. HP Smart will automatically detect it
3. Select **USB Printer Setup**
4. Follow on-screen instructions
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## **C. Add Printer Using WiFi Direct**
1. On your HP printer, enable **WiFi Direct**
2. On Windows PC, connect to the printer’s WiFi Direct network
3. Go back to HP Smart → Add Printer
4. Complete setup
**HP Support at 1-866-203-7571**
# **8. How to Use HP Smart App (Feature Overview)**
The HP Smart App offers various printing, scanning, and maintenance tools.
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## **1. Print Documents & Photos**
* Click **Print Documents**
* Select the file
* Set paper size, color, double-sided options
* Click **Print**
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## **2. Scan with HP Smart**
You can scan using:
* Printer scanner
* Computer camera
Types of scanning:
* PDF
* JPG
* Single/multi-page
* Editable text (OCR)
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## **3. Printer Maintenance Tools**
* Clean printhead
* Update firmware
* Align cartridges
* Manage ink usage
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## **4. Check Ink / Toner Levels**
Shows:
* Color and black ink status
* Instant Ink subscription levels
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## **5. HP Smart Advance Features**
Available through subscription:
* Advanced scanning
* Automatic document organization
* Cloud fax
* Multi-device sync
**HP Support at 1-866-203-7571**
# **9. Troubleshooting HP Smart App Installation Issues**
Sometimes the HP Smart App doesn’t download or install properly. Here are fixes:
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## **1. Microsoft Store Not Working**
Try:
* Reset Microsoft Store
* Update Windows
* Log in with your Microsoft account
**Reset Microsoft Store:**
1. Press **Windows + I**
2. Select **Apps**
3. Click **Apps & features**
4. Search **Microsoft Store**
5. Select **Advanced options**
6. Click **Reset**
**HP Support at 1-866-203-7571**
## **2. HP Smart Stuck on Downloading**
Causes:
* Weak internet connection
* Microsoft Store glitches
* Pending Windows updates
Fix:
* Restart PC
* Flush DNS (Command Prompt → `ipconfig /flushdns`)
* Try downloading again
**HP Support at 1-866-203-7571**
## **3. HP Smart Installation Fails**
Fixes:
* Run Windows Troubleshooter
* Disable antivirus temporarily
* Install using HP website instead of Microsoft Store
* Make sure system time/date is correct
**HP Support at 1-866-203-7571**
## **4. HP Smart App Not Opening on Windows**
Try:
* Reset HP Smart App
* Reinstall HP Smart
* Update .NET framework
* Update Windows
**HP Support at 1-866-203-7571**
# **10. HP Smart App Not Working on Windows – Complete Fix Guide**
If the app launches but does not work properly, try the following:
**HP Support at 1-866-203-7571**
### **Fix 1: Reset HP Smart App**
1. Go to **Settings**
2. Apps → Apps & Features
3. Find **HP Smart**
4. Click **Advanced Options**
5. Select **Reset**
**HP Support at 1-866-203-7571**
### **Fix 2: Reinstall HP Smart**
1. Uninstall app
2. Restart PC
3. Reinstall through Microsoft Store
**HP Support at 1-866-203-7571**
### **Fix 3: Check Windows Firewall Settings**
Ensure HP Smart is allowed:
1. Search **Firewall & network protection**
2. Click **Allow an app through firewall**
3. Enable **HP Smart**
**HP Support at 1-866-203-7571**
### **Fix 4: Check Printer Drivers**
Install updated drivers:
1. Go to **HP Support website**
2. Enter your printer model
3. Download latest drivers
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### **Fix 5: Restart Print Spooler Service**
1. Press **Windows + R**
2. Type **services.msc**
3. Find **Print Spooler**
4. Right-click → Restart
**HP Support at 1-866-203-7571**
Still not working? Call **1-866-203-7571** for remote support.
**HP Support at 1-866-203-7571**
# **11. How to Uninstall and Reinstall HP Smart App**
**HP Support at 1-866-203-7571**
## **Uninstall HP Smart**
1. Go to **Settings** → Apps
2. Click **Apps & Features**
3. Find **HP Smart**
4. Click **Uninstall**
5. Restart PC
**HP Support at 1-866-203-7571**
## **Reinstall HP Smart**
1. Open Microsoft Store
2. Search **HP Smart**
3. Click **Get**
4. Install and launch
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# **12. Frequently Asked Questions (FAQs)**
**HP Support at 1-866-203-7571**
### **1. Is HP Smart App free for Windows?**
Yes, HP Smart is 100% free.
**HP Support at 1-866-203-7571**
### **2. Can I use HP Smart without a Microsoft account?**
No. Microsoft Store requires a Microsoft account to download apps on Windows.
**HP Support at 1-866-203-7571**
### **3. Does HP Smart work on Windows 7 or 8?**
No. It only supports Windows 10/11.
**HP Support at 1-866-203-7571**
### **4. My HP printer is not showing up in HP Smart. What do I do?**
Try:
* Restart printer and PC
* Ensure printer is on the same WiFi
* Reset network settings
* Put printer in setup mode
**HP Support at 1-866-203-7571**
### **5. HP Smart shows “Network Connection Error.” How to fix it?**
Check:
* WiFi strength
* Router password
* Printer network settings
* Windows firewall permissions
**HP Support at 1-866-203-7571**
### **6. Why does HP Smart ask me to sign in?**
Signing in unlocks:
* Cloud printing
* Smart Advance scanning
* Ink subscription details
**HP Support at 1-866-203-7571**
# **13. Conclusion**
Downloading and installing the **HP Smart App on Windows 11/10** is simple when you follow the proper steps. Whether you need to set up a printer, scan documents, or manage printing tasks, HP Smart makes everything fast and convenient. However, installation problems can occur due to Microsoft Store issues, Windows glitches, or network problems.
If you need personalized help installing HP Smart or connecting your printer, call **1-866-203-7571**. Professional assistance is available to guide you step-by-step.
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