# Zuzalu Organizers: Permissioning New Resident Emails - Instructions
**Note: This flow is only for adding new *resident* emails, not visitors. Visitors should sign up on Pretix for a subevent or visitor pass, and then they will be automatically permissioned to create a Passport.**
First, go to the [Pretix Imports](https://docs.google.com/spreadsheets/d/1-9oULc_PaSXeL3fW-jp2UTo8BJ5kZ-tqqM3M_2ZNdEo/edit#gid=1826723548) spreadsheet, and navigate to the "Residents (INCOMPLETE) sheet." This sheet has been pre-populated with all residents who have incomplete {firstname, lastname, email} information.
<details>
<summary>Screenshot: Pretix Imports spreadsheet</summary>
<img src="https://i.imgur.com/9qDqPxw.jpg"/>
</details>
<br/>
Find the entry (or entries) that you want to permission as resident(s). Each entry needs an email, firstname, and lastname.
- You can also add new entries that aren't in the sheet yet.
- For example, if someone requested for their email to be changed, add a new entry for them here with their new email, and firstname + lastname.
- It's fine that this will end up creating a duplicate in Pretix. We can remove it later if needed, but it's not strictly necessary to do so.
Now, create and save a new CSV file that looks like the picture below, with the people you are trying to import. Multiple lines are OK!
<details>
<summary>Screenshot: CSV Example</summary>
<img src="https://i.imgur.com/ovAw7oC.png"/>
</details>
<br/>
Now, go to the [Pretix import link](https://beta.ticketh.xyz/control/event/zuzalu/zuzalu/orders/import/). Select the CSV file you've just saved, and click "Start import."
<details>
<summary>Screenshot: Import attendees screen</summary>
<img src="https://i.imgur.com/HRMPang.jpg"/>
</details>
<br/>
Now you'll get a "data preview" with the first 1-3 entries in your CSV, as well as an "Import settings" form. **Make sure that the Import settings form has the following**:
- **Email address** should be set to **CSV column: "email"**.
- **Product** should be **Resident**
- **Invoice address: Country** can be whatever you want, but is a required field, so you can default to United States or Montenegro.
- **Attendee e-mail address** should be **CSV column: "email"**.
- **Attendee address: Country** can be whatever you want, but is a required field, so you can default to United States or Montenegro.
- **Attendee name: Given name** should be **CSV column: "firstname"**.
- **Attendee name: Family name** should be **CSV column: "lastname"**.
- **Everything else can be left blank or as the defaults.**
After you fill out the form the first time, these settings will be saved, so you won't have to do this each time (though you should double-check each time to make sure). See the example below.
<details>
<summary>Screenshot: Filling out "Import settings"</summary>
<img src="https://i.imgur.com/T0IgSdz.jpg"/>
<img src="https://i.imgur.com/3a7CbZR.jpg"/>
<img src="https://i.imgur.com/iCjT8LL.png"/>
</details>
<br/>
Hit "Perform import." If the import succeeds, you're done! Modify the **added yet?** column in the [spreadsheet](https://docs.google.com/spreadsheets/d/1-9oULc_PaSXeL3fW-jp2UTo8BJ5kZ-tqqM3M_2ZNdEo/edit#gid=1826723548) to reflect this.
<details>
<summary>Screenshot: Pretix Imports spreadsheet</summary>
<img src="https://i.imgur.com/wqOiTed.jpg"/>
</details>
<br/>
**If you have any issues, contact Althea (@catsnacks) on Telegram.**