# QuickBooks Print and PDF Repair Tool- Fix PDF and Print problems
Encountering printing or PDF errors in QuickBooks can disrupt your workflow when generating invoices, checks, or reports. These problems often stem from issues with essential Windows components like the Microsoft XPS Document Writer, MSXML, or the Print Spooler Service. To efficiently address these errors, Intuit provides the QuickBooks Print and PDF Repair Tool. This dedicated utility diagnoses and fixes common printing and PDF-related problems directly within QuickBooks Desktop, eliminating the need for third-party software.
## Common Causes of QuickBooks Printing Errors
Understanding the root cause is the first step to a solution. Errors typically arise from:
* Missing or Unsupported Printer Drivers: Especially for the Microsoft XPS Document Writer.
* Corrupted Windows Components: Damaged installations of MSXML or the XPS service.
* Service Interruptions: The Windows Print Spooler service not responding.
* Security Software Interference: Overly restrictive firewall or antivirus settings blocking the print process.
* Insufficient Permissions: Limited Windows user access to the XPS Document Writer or restricted folder permissions for the QuickBooks application.
## Errors Fixed by the QuickBooks PDF & Print Repair Tool
This tool is designed to resolve a wide array of specific error messages and functional issues, including:
* Inability to connect to the printer or Microsoft XPS Document Writer.
* Printer showing as "offline" or "not responding."
* Error messages: "The device is not ready," "QuickBooks is not working/not responding," or "QuickBooks can’t complete the current action due to a missing PDF component."
* Failure to save or email forms/reports as PDFs.
* PDF Converter appearing offline or activation errors (-20, -30, -41).
* Errors 1722 or 1801 during PDF converter installation.
* The 32-bit Print Driver Host stopping unexpectedly.
## System Requirements
Before using the tool, ensure your system meets these requirements:
* Operating System: All supported versions of Windows.
* Processor: 266 MHz or faster.
* Memory (RAM): 1 GB minimum.
* Hard Disk Space: 512 MB of free space.
* Screen Resolution: 1024x768 or higher.
* Internet Connection: Required for initial download of the tool.
## How to Download, Install, and Run the Tool
**You can obtain the repair tool through two primary methods:**
### Method 1: Via QuickBooks Tool Hub (Recommended)
* Close QuickBooks completely.
* Download and install the QuickBooks Tool Hub from Intuit's website.
* Open the Tool Hub and navigate to the "Program Problems" section.
* Click on "QuickBooks Print & PDF Repair Tool."
* Follow the on-screen instructions; the process typically completes within a minute.
### Method 2: Direct Download from Intuit
* Download the standalone QuickBooksDesktopPDFTool.exe from Intuit's official site.
* Press Ctrl+J to open your downloads folder.
* Right-click the .exe file and select "Run as administrator."
* A command window will open, scan your printing components, and attempt to reinstall the XPS Document Writer driver. It may close background QuickBooks processes.
* Once the scan finishes, restart your computer and test printing from QuickBooks.
### Running the Tool and Next Steps
After installation via the Tool Hub, simply select the tool from the "Program Problems" menu to execute it. Upon completion:
1. Try printing a document, saving a report as a PDF, or emailing a form directly from QuickBooks.
2. If the issue persists, consider additional checks such as:
* Ensuring you can print to the Microsoft XPS Document Writer from another program like Notepad.
* Temporarily disabling security software to rule out interference.
* Resetting your printer's settings within QuickBooks (File > Printer Setup).
## Conclusion
The QuickBooks Print and PDF Repair Tool is a powerful, first-line solution for persistent output issues. By systematically addressing corrupted components and incorrect permissions, it restores your ability to print, save, and email financial documents seamlessly. For complex problems that the tool cannot resolve, consulting with a QuickBooks specialist **888-463-3385** can provide further targeted assistance to ensure your accounting operations run smoothly.
## FAQ: QuickBooks Print and PDF Repair Tool
**Q1: What is the QuickBooks Print and PDF Repair Tool?**
A: It's an official utility from Intuit designed to automatically diagnose and fix common errors that prevent you from printing, saving as PDF, or emailing documents directly from QuickBooks Desktop. It addresses problems with key Windows components like the XPS Document Writer and MSXML.
**Q2: What errors does this tool fix?**
A: It resolves a wide range of issues, including:
* Printer or Microsoft XPS Document Writer showing as offline/unavailable.
* Error messages like "The device is not ready," "QuickBooks can’t complete the current action due to a missing PDF component," or "QuickBooks is not responding."
* Inability to save or email forms as PDFs.
* PDF converter activation errors (-20, -30, -41) and installation errors 1722 or 1801.
**Q3: How do I get the tool?**
A: You have two options:
Recommended: Download the QuickBooks Tool Hub, which includes this tool and other useful utilities.
Download the standalone QuickBooksDesktopPDFTool.exe directly from Intuit's website.
**Q4: What are the system requirements?**
A: You need a Windows PC (all supported versions) with at least 1 GB RAM, 512 MB free disk space, and a 266 MHz or faster processor. An internet connection is required for the initial download.
**Q5: How do I run the tool?**
A: If using the Tool Hub: Open it, go to the 'Program Problems' tab, and click 'QuickBooks Print & PDF Repair.' Follow the prompts. If using the standalone tool, right-click the .exe file and 'Run as administrator.'
**Q6: Do I need to close QuickBooks before running the tool?**
A: Yes. Always ensure QuickBooks Desktop is completely closed before running the repair tool to avoid conflicts.
**Q7: The tool ran but my problem isn't fixed. What now?**
A: Try these additional steps:
* Verify you can print to the Microsoft XPS Document Writer from another program like Notepad.
* Temporarily disable your antivirus/firewall to test for interference.
* Use the QuickBooks Tool Hub's "Quick Fix my Program" option first, then run the Print & PDF tool again.
* Reset your printer setup within QuickBooks (File > Printer Setup).
**Q8: Is this tool safe to use?**
A: Yes. It is an official tool developed by Intuit. It only modifies system files and settings related to QuickBooks printing and PDF functionality.
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