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# System prepended metadata

title: QuickBooks Error PS060 – Fix Payroll Service Unavailable Issue | Complete Guide 2025
tags: [QuickBooks Error]

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# QuickBooks Error PS060: Complete Guide to Causes, Fixes & Prevention (2025)
QuickBooks Error PS060 is a common payroll service issue that appears when users try to update payroll or process paychecks. The error message usually displays:

> **Current Enhanced Payroll Service is Unavailable.**

This can disrupt payroll processing, delay employee payments, and create compliance issues—making it essential to fix the error quickly.

>**Need instant help fixing QuickBooks Error PS060? Call our 24/7 Payroll Support Experts.**

![QuickBooks +1-888-463-3385](https://hackmd.io/_uploads/S1o3PeJzWl.png)

## What Is QuickBooks Error PS060?

QuickBooks Error Code PS060 occurs when QuickBooks Desktop Payroll cannot connect to Intuit’s servers to validate your payroll subscription.

The payroll service becomes temporarily unavailable, which prevents:

Downloading payroll tax table updates

Processing payroll & direct deposits

Calculating employee taxes

Submitting payroll data

This error looks like a server issue but can also be triggered by account, billing, or system-related issues.

## Main Causes of QuickBooks Error PS060

Understanding the root cause makes the error easier to fix. The most common triggers include:

✔ 1. Intuit Server Outage or Maintenance

If Intuit’s payroll server is down, QuickBooks fails to validate your subscription.

✔ 2. Expired or Inactive Payroll Subscription

If your subscription has expired or payment failed, QuickBooks restricts payroll access.

✔ 3. Browser Cache or Temporary Files Blocking Connection

Outdated cache files interrupt secure communication.

✔ 4. Antivirus or Firewall Blocking QuickBooks

Security software may block QuickBooks from accessing payroll servers.

✔ 5. Incorrect Billing or Credit Card Information

If your payment details are outdated, Intuit may suspend your payroll service.

✔ 6. Damaged Company File or Internal Data Errors

Data damage prevents QuickBooks from syncing subscription details.

## Symptoms of QuickBooks Error Code PS060
You may experience:

* Payroll updates failing repeatedly
* Can’t download the latest tax table
* Message: “Current Enhanced Payroll Service is Unavailable”
* Direct deposits not processing
* Slow or stuck payroll calculations

## How to Fix QuickBooks Error PS060 (Step-by-Step)

Before starting, create a backup of your company file.

### ✅ Solution 1: Check Intuit Payroll Server Status

1. Visit the Intuit Status Page
2. Check for outages under Payroll Services
3. If the server is down, wait for it to return online

This is the most common cause.

### ✅ Solution 2: Verify Your Payroll Subscription Status

1. Open QuickBooks Desktop
2. Go to Employees > My Payroll Service > Account/Billing Information
3. Sign in with your Intuit account
4. Check if your payroll subscription is active
5. If expired → renew the subscription
6. Close QuickBooks and reopen

### ✅ Solution 3: Update Billing Information

Sometimes the subscription remains “active” but billing fails.

1. Log in to your Intuit Account
2. Go to Billing & Subscription
3. Update:

* Credit card details 
* Billing address
* Contact information
4. Save changes
5. Reopen QuickBooks and try again

### ✅ Solution 4: Clear Browser Cache & Temporary Files

Since QuickBooks uses Internet Explorer settings:

1. Open Internet Options > General
2. Click Delete Temporary Files, Cookies & Cache
3. Restart QuickBooks

This refreshes your connection with Intuit servers.

### ✅ Solution 5: Configure Antivirus/Firewall Settings

Your security software may block payroll services.

* Add QuickBooks to whitelist/exceptions
* Allow outbound connections for QB
* Restart your system

## ✅ Solution 6: Repair QuickBooks Desktop File Damage
If internal data is damaged:

**Step 1 — Run Verify**
**File > Utilities > Verify Data**
If errors appear → rebuild.

**Step 2 — Rebuild**
**File > Utilities > Rebuild Data**
After the rebuild, restart QuickBooks and retry the update.

### Additional Fix (If Required): Revalidate Payroll Service Key

1. Go to Employees > My Payroll Service > Manage Service Key
2. Highlight your payroll service
3. Click Edit
4. Remove the key → OK
5. Re-enter the correct Payroll Service Key
6. Restart QuickBooks

This forces QuickBooks to re-authenticate your subscription.

### How to Prevent QuickBooks Payroll Error PS060

To avoid facing the error again:

* Keep your QuickBooks Desktop updated
* Ensure billing & credit card info is always valid
* Maintain an active internet connection during payroll
* Regularly clear browser cache
* Add QuickBooks to your firewall/antivirus exceptions
* Run Verify/Rebuild monthly to maintain data health

## QuickBooks Error PS060 – FAQs

**1. What is QuickBooks Payroll Error PS060?**

It means QuickBooks cannot verify your payroll subscription because the payroll service is unavailable.

**2. Does this error stop payroll processing?**

Yes, you cannot run payroll or update tax tables until the issue is resolved.

**3. How do I fix PS060 quickly?**

Check server status, verify subscription, and update billing information.

**4. Can antivirus cause Error PS060?**

Yes. If it blocks QuickBooks services, the error may occur.

**5. What if none of the solutions work?**

You may have data damage—run Verify/Rebuild or contact a QuickBooks expert +1-888-463-3385.