# Maker Academy Introduction Hello to everyone, and thank you for joining the SES Weekly Status Update call. I am Retro, a contributor from the Sustainable Ecosystem Scaling Core Unit. Today we are joined by a familiar face: Colby Anderson. You may remember Colby from previous update calls and forum posts discussing a research grant he had exploring scalability solutions for governance with an emphasis on range polling. Colby's ability to synthesize concepts demonstrated a unique profile that could play a larger role at the DAO. Today we are looking forward to announcing him into the SES Incubation Program as the potential facilitator for Maker Academy. Before I turn the mic over to Colby, I want to remind the audience to submit any questions they have in the chat at any time during the presentation and we will ask you to unmute your mic during a break in the action, or at the end during the Q&A. With that, Colby, the floor is yours. Thank you for such a flattering introduction. Let us just begin. Before I talk about Maker Academy as an Incubating Core Unit, what kind of our purpose is, what we plan to do, some of our goals, and when we have planned to become official, I would like to just start by kind of telling the story behind Maker Academy; why we saw it was necessary as a new Core Unit, and just go over the motivation for Maker Academy. To start, I will talk a little bit about my learning journey with MakerDAO. To start, I already had some experience in the blockchain space with DeFi, just studying on my own, self-learning. But with Maker, I was not too familiar. By the time I had to interview with Maker for my initial grant, I decided it was time that I delved more into Maker. I started learning about it. But I was faced with many learning obstacles. The first one was that it was unorganized, the information that is currently out there. When I first had my initial search, there were many different sites, not only from Maker but also from other websites. When you first type in Maker, MakerDAO learn, Maker education, stuff like this, start researching to learn more, as I am sure all of you have in the past, the first things that show up are medium articles. Then there are articles from other websites. And then, finally, when you get to the Maker specific stuff, stuff that makerDAO has produced there are like 20 different websites. All these different websites are very similar. When you are trying to learn, and you are initially confronted with this, it is very confusing. Because you do not know where you should start with the go-to sources. You just have 40 different options and no idea which one is the best. Because there is no consensus on this is the go-to source for education. And so, you also do not know which ones to trust. Not to mention that the stuff not coming from Maker like medium articles, things like this, they have much higher SEO. So that is kind of what you are presented with first, at least in my experience. You kind of ask yourself: can I trust this if it is not coming from MakerDAO? Once you have all these sites, and you know the different sites with educational material, there is no efficient pathway through them. You are confronted with all this information. And based on your goal, whatever that is, maybe you want a master Maker, maybe you want a specific job, you want to contribute in some way, there is no kind of curriculum to get you from beginner to a specific goal. You just have all this content, and you kind of have to invent your own path. I mean, it is a pretty hard task. When you get to, for example, university and, let us say, you want to have a computer science degree, it is not like you just choose your own courses for the whole degree. There is usually some requirements, some sequential ordering of courses and the point of that is people who are experts in computer science they know the most efficient path, all the prerequisites for certain information, and you kind of go in the sequential ordering. It makes learning much more efficient. That is always a problem with self-learning, is you do not have this, and it is especially true in the case of Maker. The next learning obstacle is duplication. There are not too many sites explaining very in-depth Maker-specific stuff. But there are a lot of sites and a lot of articles explaining the basics of Maker. Like I said when I was initially researching MakerDAO and confronted with so many different sites, they all basically said the same thing: just what Maker was very broadly, or what the DAO was very broadly. So it is basically not much help reading the same thing 20 times. Next, it is outdated. There is, from Maker's point of view, no team to consistently update all the different educational sites. As a result, there is information all the way back from Single Collateral Dai to the old Auction System to assuming that there is still the Maker Foundation running all this. When you are learning you obviously do not know the most up-to-date information. So when you read this out-of-date information you think it is correct. It can become very confusing if you first read the out-of-date information then you read the up-to-date information, then you do not know what is correct. And not to say there is plenty of up-to-date information out there just not all of it. And since there is no go-to site it is kind of hard to distinguish where that up-to-date information is. The next is just missing information. As I said, there are plenty of sites describing Maker broadly. But what if you want to master the Maker Protocol, for example, like I did. When I was kind of having my initial grant with the SES, I wanted to master Maker so I could be the most productive kind of contributor I could be and have all the context required to kind of innovate. But besides a bunch of broad information about Maker, I could not really find in-depth educational material; stuff about how the DAO manages IP and all this kind of stuff. It would be ideal if every aspect of Maker there was educational material for, not just overall but in-depth stuff. And this exists to some extent. Although this information can be found deep inside MakerDAO's forum, and the different Maker improvement proposals on our MIP's site, it is not meant for education purposes. It is meant for the community to inform them on what is going on. Just the standard of the education is not met. It is also hard to find, being buried in forums and MIPs. Lastly is substandard communication. A lot of these articles and educational material are not to the standard that you would typically see in an educational setting. The typical standard is a textbook, something that follows very specific guidelines in terms of communication and pedagogy. I am not going to get into them here but this is something that Maker's educational material still does not achieve. These learning obstacles that I faced both during my initial learning process and during my onboarding process they also affect the hiring process. For example, in other industries if you want to learn a skill, it is pretty simple. If you want to go into finance well, you just go to university. And then if you want to enter yourself in kind of a candidate pool that tons of different employers and businesses reach into to hire you, well it is the same thing, you just go to university. You kind of at university acquire the skills, you learn what is out there in terms of opportunity, and then get recruited, but since the DeFi industry is so new, of course, university has not caught up, and as a result, there is no alternative. In the DeFi industry, we have to create our own version. And that is why you see all these other academies popping up because there is a need. And specifically for Maker, we definitely need one. How nice would it be to have a place where everybody could go learn all the relevant skills to contribute, and then we can leverage that pool of learners to hire for MakerDAO? That is where we come in: Maker Academy. Kind of the slogan here; we just try and take people throughout the the full pipeline. From when they have their goal, providing them with the education to meet that goal, so learning, and finally, implementing that end goal, which is hopefully contributing and innovating. To discuss our mission and vision real quickly: The essence of Maker Academy. We see education as having a few positive effects. One: It is going to increase the proficiency of current contributors and potential contributors. We are not just developing information that is going to be duplicated to a higher standard of what has already been done. We want a lot more information. Something that even current contributors can benefit from whenever they are not aware of some concept with MakerDAO. The idea is that they can come to Maker Academy and learn. And we do not only plan to do this but there is also another audience who will never contribute to MakerDAO. Maybe this is end users' people who just use Dai or vaults things like this. Or maybe the average person who is never going to use that stuff. But still, education is used for acceptance. People are not going to accept MakerDAO if they do not understand it, regardless of whether they are an end user or not. Educating just the general public is going to help the acceptance of Maker as well. An important word here is facilitating. We plan not to produce all the content ourselves. In Maker Academy we say our background is in more communication pedagogy education coming up with the material, knowing how to come up with the material. But we are not experts in every field. Ideally, we would be facilitating these experts in producing content. We will be producing content ourselves, but this is just a more scalable way of doing things. Next step: our vision. You can kind of see the four main points of our vision there. This vision is just a direct reflection of answering the question; "okay, these are the problems Maker Academy is trying to solve, let us imagine a world where these problems are solved". And that is how we came up with our vision. Lastly, here a note at the end. There are many different audiences that we can focus on in terms of education. There are contributors, all different kinds of contributors, there are laymen, there are end users, stuff already talked about. But we do not have the resources to create educational material for everybody. We have to prioritize somehow, and we chose to focus on potential and current contributors first because obviously these people have more of an impact on Maker than the laymen. This is a sneak peek, I guess you could say, about what we want one of Maker Academy's products or educational platform to end up looking like. You can see it here. Just imagine if during your own learning process, whenever you learn about MakerDAO, or if you plan on learning about MakerDAO that you could filter by tons of different filters. You could filter on DAOs, finance, computer science, development, business, management, beginner, intermediate, whether it is a course, an article, all these different things, all kinds of content at your fingertips and you can search for anything. It is much easier than being confronted with a bunch of different sites that are hard to navigate and you do not know what you are getting into. There is no indexable educational material for Maker that currently exists. Next, up-to-date. We are going to have a full team behind this; Maker Academy. That is going to ensure that all content is up-to-date. Not only this, but on our platform, we end up building, it is going to be quite decentralized meaning that users can submit edits on all content users can upload their own content. Now there is going to be a barrier. Maker Academy is going to you review this information. When people are reading a course, they see something that is out of date, they can just submit the edit themselves. So it is much more scalable this way. Lastly, full coverage. Obviously this is something we cannot just offer at the get-go. We cannot just produce an infinite amount of material regarding MakerDAO but this is kind of our vision, this is something we plan to get to; covering even the most niche of Maker topics. And lastly, quality control. We plan to use our background in communication and pedagogy in order to ensure the highest standards when presenting this educational material. The next step is we plan to provide tailored education for all different audiences. What does this mean? Ideally, your learner has goals. They want to do something with the information they learn. And so we plan to provide these things called programs. Now, what are programs? As you can see here, programs are sequentially ordered content. The idea is to take you from absolute beginner to a contributor in some specific way. For example, the Facilitator Onboarding Program this would take you from beginner to being competent enough to be a facilitator. This is kind of a glimpse of what the Incubation Program for SES could look like. And the reason for doing this is it is much more efficient. It compresses the learning curve of the student. If they are left with searching for all this different content, not sure if it is going to accomplish their goals or not, it is much easier to come here to this program and it will find a right program for them. The idea of programs versus content is similar to in university; your courses and your degree, where a degree would be a program. And another thing we plan on offering is certificates. For everybody who completes a program we would like to give a certificate too, and there is different ways we plan on implementing this but it is basically a testament of your knowledge. And lastly, we plan on implementing the end goal. Well, end goal for some, which is contributing to MakerDAO into the learning process. It is sometimes very hard to become motivated to self-learn. But when it is obvious how you can use that information that you learn to start contributing and maybe making innovations or money or all sorts of stuff. And so on our website, we plan to have these things called contributor pipelines which is basically every way in which you could contribute to MakerDAO. We have it recorded, and you can see " oh, I can contribute in this way," and then you click on whatever opportunity there is and then it says about the opportunity and not only that but what programs or what content is advisable and the skills you need to know in order to have an opportunity like this. And so it is incorporating this end goal into the learning process hopefully, will make it a lot more obvious on what learners can do with the education. Next step is just a little about our team, Retro has introduced me already but to introduce a few others, we have Zach. Zach is the project manager of the educational platform I just demonstrated. Well, that was a mock-up but our future website, Zach is the project manager for. we also have a front-end developer Salman Fazal. And lastly, we want to hire a technical writer, somebody to help me in the curation and production of educational material for MakerDAO. And this is a small team, only four people, but that is just to get things up and running. After we prove to the community that we are useful we plan on hiring more people to help because we have many big ideas in terms of education. Our site specifically and other things that I will get into at the end of this presentation. And four people in the long term is not going to cut it. So we will hopefully expand the team as we prove our usefulness to the community. Our initial road map. First, our MIP submission. We do not want to submit a MIP until we know ourselves that we have a product that is tested, reviewed and appreciated by the community, and that is actually useful. Without a website or anything you know we are not going to submit a MIP. Basically, our MIP timeline really depends upon our products and services, when we get them out there and when we start testing them, to know that we are useful and to let the community know that we are useful. Our first product service we are going to be offering is this website that I showed you earlier. And we plan to get the MVP sometime around April. This MVP is going to be a fully functioning site with a little bit of content on it that we can let the community test out, get feedback, and then implement whatever changes are necessary. Then after that initial MVP release will have a very good idea and so the community about our effectiveness. Then we plan to go with the RFC process with the eventual hopefully MIP approval. After this MIP approval is when we plan on releasing the fully-fledged website with tons of material, and stuff that we were developing based on changes in the MVP process. As I said, our ideas are big. We do not want to limit ourselves just to a website. We have many more ideas. Maker academy would be sufficient alone with just the website. There is so much growth and maintenance just to be done there in terms of the material, the UI, things like this. But we plan to be bigger that and maybe produce a podcast for MakerDAO, a documentary, a large-scale one, about the origins of Maker and how is kind of the original DeFi project and how is the innovator in the space in a lot of different ways. I feel like there is a lot of potential with the documentary. It is obviously a very large thing, but that is far in the future. Next, into pushing for integration with traditional education. So trying to get knowledge about DeFi and Maker into the university system making it more accessible. And lastly, going to more DeFi conferences, educating the broader DeFi community about Maker and our new innovations. We plan to be at the forefront of education in all different mediums but first and foremost is this educational platform we plan on developing. This is it. If you would like to reach out, here are some potential reasons to do so. One if you are interested in making content. If you want content developed you see some kind of need for educational material to be developed but you do not assist, that is fine, we just like to know what everybody thinks just in general; improvements, ideas for our Core Unit, If you would like to work with us in the future, and eventually if you would like to test out our website or our current version of it, our mock-ups for it, all help is welcome. Here are a few different ways to contact me. But essentially, that is Maker Academy in a nutshell. So I am glad you could all attend, and stick through to the end of this presentation. Thank you, Colby, for that great overview and introduction. I see a couple of questions and chats. Frank, I will give you the opportunity to unmute. Okay, cool, got it. Oh, thanks, man. It was a great presentation, Colby. Good stuff. It looks like something obvious that is definitely needed, and I am excited that your team will put together. But I wanted just to ask you: what would be a pivot with regards to training, creating these training tools, and how do you plan on identifying if one of these tools is not working, it is not gaining traction? And how do you plan on pivoting? What are your techniques for identifying such? And what are your techniques for pivoting from one training method to another in a nutshell? Definitely a good question. To rephrase, basically: what are metrics for success? When will we know that we are actually being successful or not? And if we are not, knowing those metrics to change, or what to change in order to be successful. And so, we have a few different ideas. And first I would like to say that luckily our education is not going to be person to person. It is conducted through an online medium, a website. And so, with this we have the power of obtaining a lot of different analytics. Analytics from the amount of users who are watching our content, the amount of users who are watching or reading specific parts of our content, and not others. How many people are making content on our site, how many people are editing content, the amount of users logged in. Different trends in these analytics. How many people are starting these programs, but not finishing them. how many are actually getting certificates, how many who have made an account with us, done some programs, and we see that they have initiated some end goal whether they applied for a grant or reached out to somebody based on that. We plan on tracking all this with software and analytics. And the idea there is there are so many, tons of analytics we could track in this education process. At first glance, it is hard to reason what will be the most important metrics to keep track of for success. And luckily, that is why we are designing a model where we plan on tracking as many analytics as we can so we can always adapt over time and realize "okay, we are not doing so well here. How do we improve? We are not doing so well in this other area. How do we improve? And as we become more knowledgeable about what success is, we will have analytics, and a history of those analytics to realize if we are meeting that vision or not. And so, to start with, what I think is some of the most important metrics is one; retention, and two; completion. By retention: how many people are starting the courses, finishing them. How many people are finishing the programs? How many people are making accounts consuming lots of content, as opposed to the total number of people that we attract, and maybe they immediately leave, some of them? Retention is huge. Two is what I term completion. And by that, I mean how many people are actually doing something with the education? How many people are contributing? How many people are becoming a user of Maker? Some of that is hard. This is harder to measure, but it is still doable. If we incorporate these contributor pipelines in our site, there are ways to, with software, eventually, track who is actually contributing, or planning to contribute, or applying to contribute, things like this. I see those as two of the big metrics. A smaller metric is just how many people come to our site. And this has to do with more marketing than anything, but it is still important nonetheless. So I hope that answers your question. Let me know if I did not. Yes, yes. And yeah, sorry to interrupt. We plan on having testimonials reviews, things like that. And hiring a separate team to monitor user feedback that is too hard to determine right now. That depends on the scale of us. To start, we do not have any user feedback. Our site is not even out in the wild yet. We do not have a reason for that just yet. But in the future, if it makes sense and if the site is very popular, and we are getting tons of feedback, then we will definitely hire what is ever needed to keep track of that. But go ahead, sorry I interrupted. Yeah believe Frank said that concludes his question. We will leave the chat open for just another minute here for any last minute questions. I want to hop on the mic, and quickly say that as a new contributor here for just a couple months, I would be excited for this resource. There are still definitely some gaps in my knowledge. Definitely, I am excited on a personal level, outside of incubating the Core Unit, to have this resource available. Thank you. I appreciate that. Since the chat here has quieted down. I think we will wrap up today's session. I want to thank Colby, again for joining us to present Maker Academy. The conversation is always ongoing in the forum as well on the Maker Academy Discord.