--- # System prepended metadata title: 'How AR, VR, and AI Are Transforming Multi-Service Apps' tags: [gojek clone, gojek clone app, Multi services app, gojek clone ai, ai gojek clone] --- # How AR, VR, and AI Are Transforming Multi-Service Apps ![How AR, VR, and AI Are Transforming Multi-Service Apps] ![How AR, VR, and AI Are Transforming Multi-Service Apps](https://hackmd.io/_uploads/BJ1Stn2nWx.png) # The Future of Multi-service Apps: How AR, VR, and AI Are Reshaping Super Apps There's a new version of a super app that is coming that is completely different from what we are using today. As of now, a Multi-service App lets users book rides, make reservations for food, employ freelancers as well as send packages and many other things on one platform. This is impressive enough. However, the next generation of technology is set to transform everything you know about these apps seem similar to version 0.1. Augmented real-time, virtual reality and artificial intelligence aren't new concepts. They are being integrated into products that are being developed. Companies like Gojek, Adobe, and Microsoft are embracing AI in their applications. The entrepreneurs who know what's coming are the people to create the apps that users are still using 10 years in the future. Let's take a look at the future will actually look like. ![ar vr](https://hackmd.io/_uploads/BkNQ8jnhZl.jpg) # Where Multi-service Apps Stand Today Before we move forward it is helpful to comprehend the present situation. The super app market in the world was worth $95.83 billion as of 2024. It is expected to reach 838 billion in 2033 as per Straits Research. This is an annual rate of growth in the range of 27.25 percent. These are not insignificant figures. Super apps are among the fastest-growing areas across all tech. What is it that makes Multi-service App so powerful in the current market is its [multi-service model](https://hackmd.io/@gojek-clone-app-development/can-ride-hailing-super-apps-ease-cairos-traffic-congestion). In lieu of installing five separate applications for five different requirements the users can get everything they need all in one location. Delivery of food, booking rides shopping payment, home services all in one place. Users are also spending a lot of time in these platforms. Studies show that users are spending an average of 112 hours a month in the top apps. This kind amount of interaction is something that applications that are not standalone can only fantasize about. The foundation is sturdy. The only thing that is changing is the kind of foundation you can construct upon it. ![construction-worker-operating-digital-future-with-hightech-interface](https://hackmd.io/_uploads/ByMVUi22Zx.jpg) # The AR Layer: What Augmented Reality Looks Like Inside a Super App Augmented Reality is the act of adding digital data to the real world via the use of a screen or device. The majority of people have encountered it in games or as filters in social networks. However, its true potential in an amazing app is further. Ride-hailing is the most popular feature of the majority of Multi-service apps. When you make a reservation for a ride you view a 2D map displayed on your screen and attempt to find out the location of your driver. AR completely alters that. When using AR navigation, a driver can pull out their smartphone and view an overlay of the actual road ahead of them. It will show exactly where they need to go to catch their driver. There's no need to reroute parking spaces or straying to one side or the other of a busy street. The app will guide you visually through the world. This idea is being tested in real-world vehicles. WayRay is a Swiss AR company which has joined forces with mobility firms, is developing ride vehicles that have holographic displays project onto the windows in order to give passengers live information about their surroundings, routes, and other nearby attractions. McKinsey pointed this out as one the most exciting avenues to improve the experience for passengers in ride. To use the Multi-service App, AR isn't just for rides. Imagine ordering food, and then using AR in the app to view an image of the dish prior to you make a decision. You could also book a home cleaning service, and then employing AR to identify areas that require attention. You can then send the data directly to the company before they arrives. These are not features of science fiction. They are in the early stages of implementation and are advancing towards widespread use. The AR market is predicted to expand at a 26 percent CAGR, and is an integral part of how companies such as IKEA, Google Maps, and Snapchat offer worth to millions of customers. ![2150904709](https://hackmd.io/_uploads/BJlHUi32bx.jpg) # The VR Angle: Training, On-Boarding, and Service Simulation VR can be described as a different type of conversation within an app ecosystem. VR creates a completely digital world instead of overlaying information onto the actual world. For features that are marketed to consumers and features, full VR is a few years away from becoming widespread. But there's an area where it's already making an impact for training and on-boarding. Any platform that is built on the Multi-service App has to manage a huge and constantly evolving range of providers. Delivery agents, drivers as well as home service professionals and freelancers need to be aware of the way the platform operates before they can provide their customers efficiently. Currently, the majority of platforms manage this via video guides, text or even in-person sessions. VR transforms this by placing service providers in a virtual environment in which they can test actual scenarios prior to going live. A driver can practice navigating difficult pickup zones. A delivery person will be able to walk through the steps of handling a delicate order. Plumbers listed on the platform is able to walk through a customer interaction before executing it in real. This happens in a virtual setting in which mistakes don't cost anyone any money. Research conducted by PwC discovered that VR students finish their courses more than four times as fast as those who study in classrooms and are 275 percent more confident in using what they have learned. If you're looking for a powerful app that can be scaled across countries and cities it is a important operational benefit. The world VR market is projected to grow to $435 billion in 2030, according to Grand View Research. The first users of online platforms that build VR infrastructure for training now will benefit from a more reliable and well-trained service provider networks as opposed to those who sit. ![2149126949](https://hackmd.io/_uploads/SyiBUsnhWx.jpg) # AI: The Engine Running Underneath All of It In the event that AR as well as VR are the future of technology, and VR is the only way to see it for super-apps, AI is the invisible infrastructure that allows everything to work better. The figures regarding AI adoption are shocking. Globally, the AI market is predicted to hit 1 trillion dollars by the year 2031 with an increase of 36 percent. Particularly in super apps, AI is already solving 70 percent of customer support issues without human involvement. However, AI's function in the modern Multi-service App goes well beyond chat bots. Dynamic pricing based on AI can now take into account live traffic data as well as the local climate, events schedules and demand patterns all simultaneously to determine the right price for the user while also making money for the service. This is much more accurate than earlier surge pricing models which only considered demand and supply ratios. Predictive dispatch is yet another area in which AI can make a huge impact. Instead of waiting on a request for a ride to arrive and searching for the closest driver, the AI-powered dispatch system predicts where demand will be high within the next few minutes and then places drivers in those areas before the requests have even arrived. This reduces waiting times and boosts earnings for drivers while increasing driver earnings. The third pillar is personalization. The more time a user spends with an app that is super as well, it's the better the AI discovers their preferences. The user who purchases the same cup of coffee every Tuesday morning shouldn't have to search through the app in order to find it. The app should show it for you automatically. This type of predication makes the platform appear more like a tool than it feels more like something which recognizes you. V3Cube is one of the first creators of the Multi-service App since 2017 It has already released AI-powered dynamic pricing that is weather-based surge logic as well as an app-based **[AI taxi booking App](https://www.v3cube.com/uber-clone/)** functionality in its most recent version of the platform that makes it among the very few super apps that have live AI features that are already in use across 50 countries. ![1917](https://hackmd.io/_uploads/HkOUUj3nWx.jpg) # What Super App Development Looks Like When AR, VR, and AI Come Together The most intriguing aspect about the three technologies is the way they interact when they cease to be separate components and begin to function as one unit. Here's a realistic image of what will be in a top app from 2028 to 2030. Users open the app to make a reservation for an Uber ride. AI has already predicted the location they will be taking by analyzing the time of day and date. The option is presented before the user type anything. The user is able to confirm it with just only one tap. When you wait, your app will activate AR mode. With the help of the phone camera the user can see the live route drawn over the actual street. It shows them precisely where to walk to get there. The estimated time of arrival is displayed in real time as the driver is moving. During the journey during the trip, the AR display in the car displays the user's routes, recommendations for nearby restaurants through the app, and real-time updates on traffic. This is all personalized according to what the AI is able to learn about the person. On the side of the service provider there was a new driver who joined the platform on that day and went through an immersive 20-minute virtual reality. They are already familiar with how to manage a challenging pick-up, the best way to deal with the cancellation process, and how to navigate the driver's app in a busy traffic scenario. They are already well-prepared. This isn't just a dream. Every single component that makes up this pipe is currently in use in some other location or is in advanced development. The app that puts everything together will first set the standard for each platform that is subsequently developed. Companies that invest into super app development with this direction in mind aren't trying to catch up with trends. They are creating the infrastructure for how the future generations of app users want their applications to act. ![1574](https://hackmd.io/_uploads/HJGvLs22Wx.jpg) # Conclusion: The Multi-service App of the Future Is Already Being Built The market for super apps is growing at a rate that many industries would be jealous of. The technology that is converged to the top AR to provide a more an immersive experience for users VR for speedier and more effective training for service providers and AI for more intelligent automation, are turning the already successful business model into one that could fundamentally change the way users interact with services each day. If you're developing a Multi-service App today, these aren't optional features to think about in the future. These are the direction in which the entire industry is headed. The difference between apps that implement these technologies earlier and those that don't will continue to grow each year. This is the perfect time to create something prepared for the direction that super app development is going and not only the place it's been. ![admin-panel (1)](https://hackmd.io/_uploads/SkydIsn2Zl.png) # FREQUENTLY ASKED QUESTIONS # Q1: What's a Multi-service App? A Multi-service App is a multi-service on demand platform that is modelled after the Gojek super application. Users can access services such as ride-booking, meals delivery services, household service and even payments from a single application. Businesses can make use of white-label clone options to create their own brand version of the platform. # Q2 What is the way AR used in the world of super apps? Augmented reality is currently being used to assist with AR-based navigation, which overlays directions onto the real-world view of cameras, inside-vehicle information displays that are holographic for passengers as well as interactive menu previews when it comes to food delivery. It is seeing rapid growth in popularity as smartphones' AR capabilities increase. # 3. Why should an amazing app make use of VR to train drivers? VR training allows new drivers and service providers to experience real-world scenarios in a virtual setting prior to launching live. The research conducted by PwC indicates that those who have been trained with VR can complete training four times faster and retain knowledge significantly superior to those trained with traditional methods. # Q4: In what way can AI improve the performance of a Multi-service App specifically? AI enhances the performance of super applications in three main areas. Dynamic pricing utilizes real-time data such as weather and traffic data to determine accurate prices. Predictive dispatch puts drivers in the place on where the demand will be prior to the time that requests are received. Personalization presents the appropriate solutions to each customer in accordance with their behavior and their past. # Q5: Are super app development with AR and VR costly? **[Starting with a white-label Multi-service App platform](https://www.v3cube.com/gojek-clone/)** significantly reduces the cost of development. AR and VR features can be added gradually as the platform grows. Many entrepreneurs do not develop all of the features at once, but rather add them as their user base and revenue increase.