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FAQs
1. Does the Lufthansa 24-hour rule apply to all fares?
No. Some promotional fares, partner-issued tickets, and bulk travel agency bookings may not qualify.
2. What if I booked through a third-party site?
The rule may not apply; check directly with customer support.
3. Does the 24-hour window start at booking or ticket issuance?
It begins at the exact moment the ticket is issued.
4. Can I fix a name mistake using the 24-hour rule?
Yes, especially for major errors that would otherwise require a fee.
5. How long do refunds take after cancellation?
Typically 7–14 business days for card payments, sometimes longer for bank transfers.
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