# [phone] Canon SELPHY Printer Not Printing? Causes and Solutions

Canon SELPHY series printers are known for their compact size, photo-quality prints, and user-friendly interface. Despite their popularity, users sometimes encounter issues—one of the most common being the Canon SELPHY **not printing**. This problem can stem from various hardware or software-related reasons, including connection issues, cartridge problems, outdated firmware, or incorrect settings.

If you're dealing with a **Canon SELPHY printer that won't print**, don't worry. This comprehensive guide will walk you through **all potential causes and tested solutions**, helping you restore functionality quickly. And if you need expert help, **call the Canon printer support team at [phone]** (toll-free for the USA).

## 📌 **Table of Contents**

1. Introduction to Canon SELPHY Printers
2. Common Canon SELPHY Models
3. Symptoms When Your SELPHY Isn't Printing
4. Top Causes Behind SELPHY Not Printing
5. Step-by-Step Solutions
6. Connectivity Troubleshooting (Wi-Fi/Bluetooth/USB)
7. Mobile Printing Issues (iOS/Android)
8. SELPHY Firmware & Driver Issues
9. Paper & Cartridge-Related Problems
10. Printing Settings Errors
11. Resetting Your SELPHY Printer
12. When to Call for Support
13. FAQs
14. Conclusion

## ✅ **1. Introduction to Canon SELPHY Printers**

Canon’s SELPHY line is specifically designed for high-quality, fast photo printing. Most models are compact, portable, and support direct photo printing from mobile phones, SD cards, and cameras. They're widely used for:

* Personal photo printing
* Instant photo booths
* Event photography setups
* Travel photography

Despite their efficiency, **SELPHY printers can develop printing issues** due to improper configuration, lack of updates, or simple wear and tear.

## 📦 **2. Common Canon SELPHY Models**

Here are a few popular models in the SELPHY series:

* Canon SELPHY CP1300
* Canon SELPHY CP1200
* Canon SELPHY CP910
* Canon SELPHY CP900
* Canon SELPHY Square QX10

Although this guide is applicable to all models, instructions may slightly vary. Always refer to your printer's manual or call **[phone]** if unsure.

## ❗ **3. Symptoms: What Happens When Your SELPHY Won’t Print**

Before diving into causes and solutions, you need to confirm the issue. Some **common symptoms** include:

* Printer turns on but does nothing
* Blank pages are ejected
* Printer freezes at "Processing..."
* "No paper" or "Cartridge not recognized" error
* Paper jams midway
* Connection errors from mobile apps
* SELPHY app shows print job sent but nothing happens

If you're seeing any of the above, continue reading.

## ⚠️ **4. Causes Behind Canon SELPHY Not Printing**

Here are the most likely reasons:

| Cause | Description |
| ------------------------------------- | -------------------------------------------------- |
| **Empty or Misaligned Ink Cartridge** | Ink cassette may be empty or not inserted properly |
| **Outdated Firmware or App** | Firmware or Canon Print app not updated |
| **Incorrect Paper Loading** | Paper loaded upside down or wrong size |
| **Wireless Connectivity Issues** | Wi-Fi disconnection or interference |
| **Mobile Device Incompatibility** | Unsupported OS or app |
| **Driver Issues (Windows/Mac)** | Corrupted or missing printer drivers |
| **Print Queue Errors** | Jobs stuck in queue or printing paused |
| **Hardware Malfunctions** | Internal issues like overheating or motor problems |

## 🔧 **5. Step-by-Step Solutions**

### ✔️ Step 1: Power Cycle Your Printer

1. Turn off your Canon SELPHY.
2. Unplug it from the power source.
3. Wait for 30 seconds.
4. Plug it back in and restart.

This clears minor glitches and memory cache.

### ✔️ Step 2: Check Cartridge & Ink Cassette

* Open the cartridge compartment.
* Make sure the ink cassette is **compatible and properly seated**.
* Check for any **tears or obstructions**.
* If the cassette appears empty or faulty, **replace it** with a genuine Canon cassette.

### ✔️ Step 3: Inspect the Paper Tray

* Use **Canon-compatible paper** only.
* Check for **paper jams** or sheets loaded upside down.
* Make sure paper size settings in the SELPHY menu match the inserted paper.
* Avoid overloading the paper tray.

## 🌐 **6. Connectivity Troubleshooting (Wi-Fi/Bluetooth/USB)**

### 🔹 For Wi-Fi Connection

* Ensure both printer and mobile/PC are on the **same Wi-Fi network**.
* Use **WPS setup** if available.
* Restart your router.
* On printer, go to `Wi-Fi Settings > Reset Settings`, and reconnect.

### 🔹 For USB Connection

* Use the **original USB cable**.
* Try another USB port or cable.
* Update the USB driver on Windows/macOS.

### 🔹 For Bluetooth

* Check Bluetooth permissions on your phone.
* Make sure SELPHY is in discoverable mode.

Need help with connections? Call **[phone]** for expert guidance.

## 📱 **7. Mobile Printing Issues (iOS/Android)**

### Canon SELPHY Printing via Smartphone

#### iOS:

* Ensure you're using the **Canon PRINT Inkjet/SELPHY** app.
* Go to Settings > Wi-Fi > Connect to SELPHY’s hotspot.
* Ensure AirPrint is enabled for direct printing.

#### Android:

* Use Canon PRINT app or Mopria Print Service.
* Allow all required permissions (Wi-Fi, Bluetooth, Storage).
* Use the “Direct Connection” or hotspot from printer.

**Troubleshooting:**

* Restart phone and printer.
* Reinstall Canon PRINT app.
* Update app via App Store or Play Store.

## 🖥️ **8. SELPHY Firmware & Driver Issues**

### 🔧 On Windows:

1. Open “Device Manager.”
2. Locate “Printers.”
3. Right-click on SELPHY and click “Update Driver.”

Or visit Canon’s website to download the latest driver:
[https://www.usa.canon.com](https://www.usa.canon.com)

### 🔧 On macOS:

* Go to “System Preferences > Printers & Scanners.”
* Remove and re-add the SELPHY printer.
* Install Canon SELPHY Mac driver from the website.

### 🔧 Firmware Update:

* Insert SD card with firmware update.
* Go to `Setup > Firmware Update`.
* Follow on-screen instructions.

Firmware updates fix bugs and improve print compatibility.

## 🧃 **9. Paper & Cartridge-Related Problems**

* Use genuine **Canon paper packs** (they come with matching ink cassettes).
* Don’t mix paper sizes.
* Never reuse partially printed paper.
* Always store paper in dry, dust-free conditions.

Check for these errors:

* “Paper Jam”
* “Cartridge Not Recognized”
* “No Ink Ribbon”

**Solutions:**

* Remove and reload paper.
* Clean paper feed rollers gently.
* Replace the ink ribbon or cassette.

## ⚙️ **10. Printing Settings Errors**

Sometimes, printing fails because of wrong settings.

### From Printer:

* Go to `Menu > Paper Settings`.
* Ensure correct **paper size** and **print layout** are selected.

### From Mobile or PC:

* In print preview, confirm:

* Photo size
* Orientation (portrait/landscape)
* Print quality settings

Incompatibility between settings and loaded paper will cause print failure.

## 🔄 **11. Resetting Canon SELPHY to Factory Defaults**

If all else fails, resetting the printer might help.

### How to Reset:

1. Turn on your printer.
2. Go to `Menu > Settings`.
3. Scroll to “Reset Settings.”
4. Select “Yes” to confirm.

This will remove all saved connections, preferences, and apps.

**Still not working? Call [phone] (USA Toll-Free)**.

## ☎️ **12. When to Call for Canon SELPHY Support**

If the above steps don’t solve the issue, the printer may need professional help.

**Call [phone] (Toll-Free in the USA)** if:

* Printer is making strange noises
* Print head won’t move
* Ink cassette gets stuck
* Print quality is severely degraded
* Paper is not feeding despite proper load
* LCD shows unfamiliar error codes

Technicians can help with:

* Remote troubleshooting
* Firmware recovery
* Connectivity issues
* Ink supply and ordering assistance
* In-warranty repair or replacement advice

## ❓ **13. Frequently Asked Questions (FAQs)**

### 🔹 Why is my Canon SELPHY showing “No Ink Cartridge”?

This typically means:

* Cartridge is not properly inserted
* It’s empty
* It’s incompatible (non-Canon)

Try reseating or replacing it.

### 🔹 Why are my Canon SELPHY prints coming out blank?

Blank prints are usually caused by:

* Empty ink ribbon
* Damaged printhead
* Incorrect printing settings
* Driver issues on PC/mobile

### 🔹 Can I print from iPhone directly?

Yes! Use AirPrint or Canon PRINT app. Make sure Wi-Fi is enabled and both devices are connected to the same network or using “Direct Connect.”

### 🔹 Does SELPHY support USB flash drives?

Most models **do not** support USB flash drives. Use SD cards or direct-from-camera printing. Always check your specific model’s manual.

### 🔹 How do I clean the SELPHY printer?

Use the cleaning sheet provided with the paper set. Insert it into the printer, and run the cleaning cycle from the menu.

## 📝 **14. Conclusion**

Your Canon SELPHY printer is a reliable, high-quality photo printer—but like all tech, it can run into issues. Whether your printer is not printing, stuck processing, showing errors, or printing blank pages, this guide has walked you through the most effective fixes.
📞 Need live help now? Call **[phone] (Toll-Free USA)**

Our experts are available to assist with:

* Step-by-step printer recovery
* Network connection setup
* Cartridge & paper loading
* Firmware & driver updates
* Warranty & repair services