# [phone] Brother ADS Series Printer Paper Feed Problems: Solutions

Brother’s ADS Series of document scanners and printers are designed to offer fast, efficient, and high-quality document digitization for both small businesses and large enterprises. Known for their dependability and performance, models like the Brother ADS-1700W, ADS-2200, ADS-2700W, and ADS-4900W have become staples in office environments where document scanning is frequent.

However, even the most reliable printers and scanners are susceptible to mechanical or usage issues over time. Among the most common problems users face with the Brother ADS Series is **paper feed issues**. Whether it's paper not being picked up, misfeeds, multiple sheets being pulled in at once, or complete failure to feed documents, these issues can be frustrating and disruptive.

In this comprehensive guide, we’ll discuss the causes, symptoms, and step-by-step solutions for **Brother ADS Series paper feed problems**, and when to contact expert help at **[phone]** (USA Toll-Free Support).

## Chapter 1: Understanding Brother ADS Series Paper Feed Problems

### 1.1 What is a Paper Feed Problem?

A paper feed problem occurs when the scanner or printer fails to move the paper correctly through the automatic document feeder (ADF) or manual feed tray. This could result in:

* No paper being fed
* Multiple pages being pulled in simultaneously
* Skewed or misaligned scans
* Paper jams
* Constant re-scanning due to feeding failures

### 1.2 Common Models Affected

The issue can affect a variety of models, including:

* **Brother ADS-1000W**
* **Brother ADS-1250W**
* **Brother ADS-1700W**
* **Brother ADS-2200**
* **Brother ADS-2700W**
* **Brother ADS-2800W**
* **Brother ADS-3000N**
* **Brother ADS-3600W**
* **Brother ADS-4300N**
* **Brother ADS-4700W**
* **Brother ADS-4900W**

These models may use different mechanics but largely suffer from the same paper feeding problems.

## Chapter 2: Symptoms of Paper Feed Problems

Before diving into the solution, it’s important to identify the symptoms:

### 2.1 Failure to Pick Up Paper

* The printer says “No paper in ADF” even when paper is loaded
* The rollers spin but no paper is grabbed

### 2.2 Multiple Sheets Pulled Together

* Causes paper jams
* Scans multiple documents as one
* Pages come out crumpled or stuck together

### 2.3 Paper Skew or Crooked Scans

* Images or scans are tilted
* OCR output becomes inaccurate due to alignment issues

### 2.4 Constant Paper Jams

* Paper stops halfway through feeding
* Frequent jam error messages
* Hard to remove jammed paper

### 2.5 Grinding or Clicking Noises

* Noise when paper tries to feed
* Often indicates a worn roller or foreign object inside

## Chapter 3: Root Causes of Paper Feed Problems

### 3.1 Worn Out Pickup or Separation Rollers

Rollers lose their grip over time, especially in high-volume scanning environments.

### 3.2 Dust and Debris Build-Up

Paper dust, dirt, and toner residue can accumulate on rollers, sensors, and pathways.

### 3.3 Incorrect Paper Settings

Paper weight, size, or type may not be compatible with the current settings.

### 3.4 Damaged or Improperly Loaded Paper

* Bent or curled paper
* Torn edges
* Overfilled ADF tray

### 3.5 Firmware or Driver Issues

Outdated drivers or bugs in the firmware may interfere with feed recognition.

## Chapter 4: Step-by-Step Solutions

### 4.1 Clean the Paper Feed Rollers

#### Tools Needed:

* Lint-free cloth
* Isopropyl alcohol (90% or higher)
* Optional: Brother Roller Cleaning Kit

#### Steps:

1. Turn off and unplug the printer.
2. Open the ADF cover.
3. Locate the feed rollers and separation pad.
4. Moisten cloth with alcohol and gently clean the rollers.
5. Rotate rollers manually to clean the entire surface.
6. Let dry for at least 10 minutes.
7. Plug back in and test feed.

> **Tip:** Brother recommends cleaning rollers every 500–1000 scans.

### 4.2 Adjust or Replace the Rollers

If cleaning doesn’t help:

1. Check the roller for visible wear (glossy or smooth patches).
2. Order a replacement roller kit for your specific model.
3. Follow the Brother manual to remove and install the new roller.

For ADS-2200, ADS-2700W, and ADS-2800W:

* The roller kit part number is typically **PA-RF-001**.

### 4.3 Verify Paper Specifications

Ensure that your paper meets the following conditions:

* Thickness: 50 to 200 gsm
* Size: A4, Letter, Legal, or supported custom sizes
* Not stapled or clipped
* No creases or curled corners

Remove and reload the paper stack. Make sure it is aligned properly and not over the maximum paper mark.

### 4.4 Check Firmware and Software

1. Visit Brother’s official support site.
2. Search for your ADS model.
3. Download and install the latest:

* Firmware update
* Scanner driver
* ControlCenter4 or iPrint\&Scan software
4. Restart your system and re-attempt scanning.

### 4.5 Use Manual Feed Mode

If ADF fails repeatedly, use the manual feed slot (if supported):

* Load one sheet at a time.
* Helpful for delicate documents or receipts.

This bypasses worn ADF components.

### 4.6 Align and Reset ADF Sensor

The ADF sensor can become misaligned. Here’s how to recalibrate:

1. Turn off printer.
2. Remove all documents.
3. Open ADF and inspect the sensor strip.
4. Clean gently with a microfiber cloth.
5. Restart the device and attempt scanning.

If still facing issues, perform a full factory reset via:

**Menu > Initial Setup > Reset > All Settings**

## Chapter 5: Advanced Troubleshooting

### 5.1 Remove Foreign Objects

Sometimes tiny paper clips, staples, or paper shards get stuck.

* Use a flashlight to look inside the ADF tray.
* Remove any visible obstruction with tweezers.
* Avoid forcing jammed objects; use the manual paper release switch.

### 5.2 Check the Paper Feed Motor

If the rollers aren’t spinning at all:

* Motor may be dead or disconnected.
* Electrical issues inside the printer.

This requires professional repair — **Call [phone]**.

### 5.3 Use Scanner Utility Tools

Use built-in scanner maintenance utilities:

* **ControlCenter4** for Windows
* **iPrint\&Scan** for macOS

These allow you to:

* Recalibrate sensors
* Reset roller counters
* Adjust scan settings

## Chapter 6: Preventive Maintenance Tips

### 6.1 Routine Cleaning

* Clean rollers every 2–4 weeks
* Use air duster to blow out the ADF area
* Avoid touching rollers with bare hands (oils can reduce grip)

### 6.2 Use High-Quality Paper

* Low-quality paper increases dust and curl
* Use standard 20–24 lb bond paper

### 6.3 Don’t Overload the ADF

* Stay within the ADF capacity (usually 20–50 sheets)
* Fan the paper stack before loading

### 6.4 Regularly Update Software

* Set reminders to check for firmware updates every 6 months

## Chapter 7: When to Call Brother Support at [phone]

If the issue persists even after following the above steps, it’s time to call the professionals.

### Signs You Need Support:

* ADF rollers are clean but still not feeding
* Motor is unresponsive
* Error codes (e.g., “ADF Error 0x0001”)
* Frequent misfeeds with single sheets
* You need help ordering replacement parts

The **toll-free Brother support number in the USA is [phone]**. The experts can:

* Walk you through more advanced fixes
* Arrange service or part replacements
* Verify warranty coverage

## Chapter 8: Summary Troubleshooting Checklist

| Problem | Fix |
| ---------------------- | ---------------------------------------- |
| Paper not feeding | Clean rollers, check sensor, align pages |
| Multiple sheets pulled | Check separation pad, reduce paper stack |
| Paper jams | Remove obstruction, reset ADF |
| Skewed scans | Reload paper straight, clean rollers |
| Grinding noise | Replace worn rollers or motor |
| Persistent errors | Factory reset, contact support |

## Chapter 9: Brother ADS Series Maintenance Kit and Part Numbers

| Model | Replacement Roller Kit | Optional Accessories |
| --------- | ---------------------- | -------------------- |
| ADS-1700W | PA-RF-001 | PA-BU-001 |
| ADS-2200 | PA-RF-001 | PA-BU-002 |
| ADS-2700W | PA-RF-001 | PA-BU-003 |
| ADS-2800W | PA-RF-001 | Network Interface |
| ADS-4900W | PA-RF-003 | High-Speed USB Cable |

You can order parts online or request them through Brother’s support at **[phone]**.

## Conclusion

Paper feed problems in the Brother ADS Series can be a frustrating experience, especially in environments where efficiency and accuracy are vital. Thankfully, with proper maintenance, careful handling of paper, and timely roller replacement, you can avoid or quickly resolve most issues.

If you’ve tried all the troubleshooting steps in this guide and are still facing problems, don’t hesitate to contact **Brother Technical Support at [phone]**. Their trained technicians are available to provide expert-level support and ensure your device gets back to peak performance.

Whether you're using your Brother ADS Series scanner in a home office or a high-volume business setting, proactive care and quick intervention are the keys to long-term success.

**Need Help Now?**
📞 **Call Brother Printer Support: [phone] (USA Toll-Free)**
🕐 Available 24/7 for technical assistance, roller replacement orders, warranty checks, and scanner optimization.