# [phone] Fixing Paper Jam Problems in Canon PIXMA Series

Canon PIXMA printers are well-known for their quality, versatility, and performance in both home and office settings. Despite their reliability, one of the most common and frustrating issues users face is a **paper jam**. Whether you're printing photos, documents, or labels, a jam can halt productivity and waste time. Fortunately, resolving paper jam problems in Canon PIXMA Series printers is often straightforward when you follow the correct troubleshooting steps.

This comprehensive 3000-word guide will cover everything you need to know about fixing paper jam problems in Canon PIXMA printers, including causes, identification, step-by-step fixes, and prevention tips. If you're ever stuck or need personalized help, **call our toll-free Canon PIXMA support at [phone] (USA)** for quick resolution from trained professionals.

### **Understanding Paper Jam Issues in Canon PIXMA Printers**

#### What Is a Paper Jam?

A **paper jam** occurs when paper becomes stuck or misaligned in the internal mechanisms of a printer. This could happen at various stages of the printing process—during intake, while printing, or during ejection. In Canon PIXMA printers, paper jams can occur in the **rear tray, front tray, output slot, duplexer, or internal rollers**.

#### Common Canon PIXMA Models Affected

Most models in the PIXMA series can encounter paper jams, including:

* Canon PIXMA MG Series (e.g., MG2522, MG3620)
* Canon PIXMA MX Series (e.g., MX922)
* Canon PIXMA TS Series (e.g., TS3120, TS9120)
* Canon PIXMA TR Series (e.g., TR4520, TR8620)
* Canon PIXMA iP and PRO Series

While the exact paper path and components differ slightly, the basic troubleshooting steps are applicable across all PIXMA models.

### **Common Causes of Paper Jams in Canon PIXMA Printers**

Understanding the reasons behind a paper jam can help you avoid repeated issues.

#### 1. **Using Wrong or Low-Quality Paper**

* Paper that is too thick, too thin, glossy, or curled can jam more easily.
* Low-quality paper tends to shed more fibers and curl when heated.

#### 2. **Overloading the Paper Tray**

* Exceeding the paper capacity of the tray can cause misfeeds.

#### 3. **Incorrect Paper Loading**

* Not aligning the paper properly or failing to adjust the guides can lead to jams.

#### 4. **Dirty or Worn Rollers**

* Rollers that feed the paper can become dusty, worn, or slick, causing paper to skew or stall.

#### 5. **Foreign Objects Inside the Printer**

* Small objects like paper clips, staples, or torn paper fragments can get lodged inside.

#### 6. **Humidity and Static**

* Moist or statically charged paper can stick together, causing feeding issues.

### **How to Identify a Paper Jam in a Canon PIXMA Printer**

Your PIXMA printer will typically notify you in the following ways:

* **Error messages on the screen or computer**: “Paper Jam,” “Paper is jammed,” or error codes like **E03**, **1300**, **1310**, or **1303**.
* **Blinking lights** on the printer’s control panel.
* **Strange noises** such as grinding, clicking, or motor running but no output.
* **Paper not exiting** or exiting partially.

### **Step-by-Step Guide to Fixing Canon PIXMA Paper Jams**

Let’s walk through the process of identifying and removing jammed paper from different areas of your printer.

### **Step 1: Turn Off and Unplug the Printer**

* Always **turn off the power** and **unplug the printer** before performing any manual paper removal.
* This reduces the risk of injury or electrical damage.

### **Step 2: Remove Paper from Input and Output Trays**

* Carefully take out any paper from the **rear input tray**, **front cassette**, or **output tray**.
* Make sure not to pull on paper forcefully.

### **Step 3: Open All Accessible Covers**

Depending on your model, open:

* **Top cover/scanner lid**
* **Rear cover**
* **Front panel**
* **Duplex unit** (if applicable)

Look for any visible sheets or torn pieces of paper.

### **Step 4: Remove Jammed Paper**

#### A. **From Rear Tray or Top Feed**

* Gently pull paper out **in the direction of the paper path**.
* If resistance is felt, check if paper is trapped around rollers.

#### B. **From Front Paper Output Slot**

* Open the front cover and slowly pull out the jammed sheet with both hands.
* Avoid yanking or tearing the paper.

#### C. **Inside the Duplexer (Back Panel)**

* Open the rear panel.
* Check and remove any crumpled or stuck sheets.
* Clean any rollers if they appear dusty.

#### D. **From Inside the Printer**

* Remove the ink cartridges and lift the paper output cover.
* Check for small scraps of paper or foreign objects.
* Use a flashlight if needed.

### **Step 5: Reinstall Everything and Test**

* Once the jam is cleared, reinstall the ink cartridges (if removed).
* Close all access panels securely.
* Plug in the printer and power it on.
* Print a test page to confirm the issue is resolved.

### **Advanced Fixes and Maintenance Tips**

#### 1. **Clean Paper Feed Rollers**

* Use a lint-free cloth slightly moistened with distilled water.
* Gently wipe the rollers while rotating them manually.
* Avoid using alcohol-based cleaners.

#### 2. **Update Firmware and Drivers**

* Outdated software can cause feed timing issues.
* Visit Canon’s official support website to download the latest drivers and firmware for your PIXMA model.

#### 3. **Perform Printer Self-Cleaning**

Most Canon PIXMA printers have a self-cleaning or roller cleaning option:

* On the printer menu, navigate to **Maintenance** > **Roller Cleaning**.
* Follow on-screen prompts.

### **When to Call Canon PIXMA Support**

Sometimes a paper jam issue is more serious, especially if:

* **Repeated jams** occur with every attempt.
* Paper tears **inside the printer** and is unreachable.
* **Rollers or sensors are damaged.**
* Error codes persist despite clearing all visible jams.

In such cases, it’s time to call **Canon PIXMA printer support at [phone] (toll-free for USA)**. Certified technicians can guide you step-by-step or schedule in-warranty repairs if needed.

### **Preventing Paper Jams in the Future**

Here are actionable tips to reduce the likelihood of future jams:

#### ✅ Use Recommended Paper Types

* Always check your PIXMA model’s manual for supported paper types and sizes.

#### ✅ Store Paper Properly

* Keep paper in a dry, flat environment to avoid curling and moisture absorption.

#### ✅ Load Paper Correctly

* Adjust paper guides snugly but not tightly.
* Do not mix paper types or weights in one tray.

#### ✅ Clean Your Printer Regularly

* Schedule monthly roller cleaning.
* Check for dust, ink build-up, or paper scraps.

#### ✅ Do Not Overload Trays

* Stick to the paper capacity limit.
* Fan paper before loading to reduce static.

### **Troubleshooting Paper Jam Error Codes in Canon PIXMA**

Here are common error codes and their meanings:

| **Error Code** | **Meaning** | **Action** |
| -------------- | --------------------------- | ---------------------------------------- |
| E03 / 1300 | Paper jammed inside | Remove paper from inside/rear |
| 1303 | Jammed at rear tray | Open rear cover, check feed path |
| 1310 | Paper not feeding properly | Align paper guides, clean rollers |
| 5100 | Carriage jam or obstruction | Remove any blockage, power cycle printer |
| E02 | No paper | Load paper and retry |

If you're not sure what the code means or how to resolve it, don't hesitate to **call [phone]** for expert help.

### **Model-Specific Paper Jam Fixes**

Here’s a quick reference for common PIXMA models:

#### 🖨️ Canon PIXMA MG2522 / MG3620

* Use top feed tray only
* Remove paper by opening rear tray cover

#### 🖨️ Canon PIXMA MX922

* Duplexer often involved in jams
* Remove and clean duplex feed rollers

#### 🖨️ Canon PIXMA TR4520 / TR8620

* Be careful when clearing jams under the scanner unit
* Small paper pieces may get stuck near output area

#### 🖨️ Canon PIXMA TS3120 / TS9120

* Remove rear cover for full roller access
* Paper sensor error can sometimes mimic jam

### **Contact Canon PIXMA Printer Support – USA**

If you’ve tried all the steps above and are still facing problems, don’t worry—we’re here to help. Our friendly U.S.-based experts are trained in handling all Canon PIXMA printer issues, including:

* Stubborn or internal paper jams
* Error code diagnostics
* Feed mechanism failures
* Remote troubleshooting assistance

📞 **Call Toll-Free Now: [phone] (USA)**

Get real-time help to get your printer working again—often within minutes.

### **Conclusion**

Paper jams in Canon PIXMA printers can be annoying, but they’re also very common and usually fixable without professional repair. By understanding the causes and learning how to clear different types of jams, you can quickly get back to printing with minimal downtime.

For persistent or hard-to-reach paper jams, **professional help is just a phone call away**. Reach out to our **Canon PIXMA printer support at [phone]** to avoid the hassle and get your device working like new again.

**Related Topics You May Find Useful:**

* How to Clean Canon PIXMA Printheads
* Updating Canon PIXMA Printer Firmware
* How to Align Print Heads After Jam
* Canon PIXMA Won’t Print After Jam – What to Do

Let us know if you'd like separate articles on these topics.