# 1-866-203-7571 Fix the Lexmark MS810 Paper Jam Issue

Dealing with paper jams can be one of the most frustrating experiences for anyone using a Lexmark MS810 printer. Whether you are in a busy office environment or managing personal printing tasks, a paper jam can disrupt productivity and lead to wasted time. The **Lexmark MS810** is known for its durability and high-performance printing capabilities, but like all printers, it is not immune to paper feed issues.

This guide provides a **complete troubleshooting process** for fixing and preventing paper jams in the Lexmark MS810. If at any point you feel the issue is beyond basic troubleshooting, you can always get professional assistance by contacting **Lexmark printer support at 1-866-203-7571 (USA Toll-Free)**.

## Table of Contents

1. Introduction to the Lexmark MS810
2. Common Causes of Paper Jams
3. Safety Precautions Before Fixing Paper Jams
4. Step-by-Step Methods to Fix Paper Jams

* 4.1 Paper Jam in the Input Tray
* 4.2 Paper Jam in the Output Tray
* 4.3 Paper Jam in the Duplex Unit
* 4.4 Paper Jam in the Fuser Assembly
* 4.5 Paper Jam in the Multi-Purpose Feeder
* 4.6 Stuck Fragments of Paper
5. Resetting the Printer After Clearing Jams
6. Preventive Maintenance Tips
7. When to Replace Printer Parts
8. Advanced Troubleshooting Options
9. Contacting Lexmark Support
10. Conclusion

## 1. Introduction to the Lexmark MS810

The **Lexmark MS810** is a monochrome laser printer designed for businesses with high-volume printing needs. It offers impressive speed (up to 55 ppm), high-quality output, and advanced features like duplex printing and expandable paper trays. Despite these strengths, users may still encounter occasional **paper jam errors** that need careful handling.

Paper jams usually occur due to improper loading of paper, worn-out rollers, or using incompatible paper types. Understanding the root cause is the first step to effectively fixing the problem.

## 2. Common Causes of Paper Jams

Here are the most frequent reasons why a Lexmark MS810 might experience paper jams:

* **Improperly loaded paper** – skewed, bent, or overloaded sheets.
* **Using non-recommended paper types** – too thick, too thin, glossy, or damaged paper.
* **Worn-out or dirty rollers** – rollers that cannot grip paper properly cause misfeeds.
* **Humidity or moisture in the paper** – damp paper can stick together.
* **Obstructions inside the printer** – small fragments of torn paper left behind from previous jams.
* **Mechanical issues** – faulty sensors, worn fuser assembly, or duplex mechanism failure.

By identifying which of these is relevant, you can fix jams more effectively.

## 3. Safety Precautions Before Fixing Paper Jams

Before you attempt to clear a jammed paper from your Lexmark MS810, keep these safety steps in mind:

1. **Turn off the printer** and unplug it from the power outlet.
2. Allow the printer to **cool down** for at least 10 minutes, especially around the fuser area (which gets very hot).
3. Handle internal components gently to avoid causing damage.
4. Never use sharp objects (like knives or scissors) to remove paper.
5. Only use recommended paper types and sizes as per the printer’s manual.

## 4. Step-by-Step Methods to Fix Paper Jams

### 4.1 Paper Jam in the Input Tray

* Pull out the input tray completely.
* Remove any loose sheets of paper.
* Check for stuck sheets at the back of the tray.
* Reload fresh, properly aligned paper.
* Ensure the paper guides are snug but not overly tight.

### 4.2 Paper Jam in the Output Tray

* Remove all paper from the output bin.
* Check the path leading to the output tray for stuck paper.
* Gently pull out any visible paper in the direction of the paper path.
* Avoid pulling the paper backward, which may damage internal components.

### 4.3 Paper Jam in the Duplex Unit

* Open the duplex access door.
* Remove any paper stuck in the duplex feed rollers.
* If the jammed sheet is only partially visible, carefully pull it out.
* Close the access door and restart the printer.

### 4.4 Paper Jam in the Fuser Assembly

The fuser is a sensitive part of the printer and can become very hot.

* Power off the printer and let it cool for at least 20 minutes.
* Open the rear door where the fuser is located.
* Look for any jammed paper around the rollers.
* Slowly remove paper in the direction of paper flow.
* If fragments are stuck, use a lint-free cloth to wipe them off.

### 4.5 Paper Jam in the Multi-Purpose Feeder

* Open the MP feeder tray.
* Remove any loaded paper.
* Inspect the feed rollers for jammed sheets.
* Reload clean paper, ensuring it is properly aligned.

### 4.6 Stuck Fragments of Paper

* Sometimes tiny pieces remain inside even after clearing the jam.
* Open all accessible doors and look inside with a flashlight.
* Use tweezers (with care) to remove small pieces.
* Run a test print to ensure smooth operation.

## 5. Resetting the Printer After Clearing Jams

After you have successfully removed the jammed paper:

1. Reinstall all paper trays.
2. Close all doors properly.
3. Plug the printer back in and power it on.
4. Wait for the printer to initialize.
5. Print a test page to confirm the issue is resolved.

If the printer still shows a paper jam error despite clearing it, you may need to reset the internal sensors or update the printer’s firmware.

## 6. Preventive Maintenance Tips

To minimize future paper jams in the Lexmark MS810:

* Always use **Lexmark-approved paper** types.
* Store paper in a dry, cool environment.
* Fan the stack of paper before loading to prevent sheets sticking together.
* Clean the rollers periodically with a lint-free cloth and isopropyl alcohol.
* Avoid overloading trays—never exceed the maximum paper capacity.
* Replace worn rollers, fuser units, or feed guides when necessary.

## 7. When to Replace Printer Parts

Sometimes recurring paper jams are a sign that parts of the printer are worn out:

* **Pick-up rollers** – if the printer struggles to feed paper.
* **Separation pads** – when multiple sheets are picked at once.
* **Fuser assembly** – if paper frequently sticks in the rear section.
* **Transfer roller** – if pages come out with streaks or toner smudges.

Lexmark provides maintenance kits that include rollers, fusers, and pads, which can help extend your printer’s lifespan.

## 8. Advanced Troubleshooting Options

If you have tried all the above but the paper jam persists:

* Check for firmware updates on Lexmark’s official website.
* Run the built-in printer diagnostics from the control panel.
* Perform a factory reset if the issue is software-related.
* Contact a professional technician for physical inspection.

## 9. Contacting Lexmark Support

If you are unable to resolve the issue or the printer continues to jam frequently, professional assistance is recommended.

📞 **Call Lexmark Printer Support (USA Toll-Free): 1-866-203-7571**

Certified technicians can help you with:

* Step-by-step remote troubleshooting.
* Ordering and replacing defective parts.
* Firmware and software updates.
* Preventive maintenance schedules.

## 10. Conclusion

The **Lexmark MS810 paper jam issue** is common but usually easy to fix if you follow the right steps. By carefully removing stuck sheets, maintaining your printer regularly, and ensuring you use proper paper types, you can avoid most paper jams. For recurring or complex problems, contacting Lexmark support is the best way to ensure your printer stays in top working condition.

Remember, whenever you are stuck or need expert help, you can reach **Lexmark Support at 1-866-203-7571 (Toll-Free in the USA)**.