---
tags: KM, Tawa
---

# Knowledge Management Session 3

## Ressources
**Slides :** https://sites.google.com/site/akmreview/

## Contents
* Implementing KM projects
* A Roadmap to KM
* Peer analysis
* Keys to succes, traps to avoid
* Web 2.0 (from session 4)

## Implementing KM

- Make KM Concept clear
- Identify K-Advocates (see enthusiasts)
- Identify opportunities for KM benefits
- Define a clear KM Strategy

### The three main groups of people:

* The enthusiasts (usually 20%)
* The majority
* The laggards ("This is bullshit")
-> What to do with the laggards ?
* Use the carrot and the stick
* Use the enthusiasts

## RoadMap to KM

### Stage 1: Getting started
1. Make the concepts of KM real/clear
2. Identify advocates
3. Look for windows of opportunity
4. Capitalize on IT tools and Internet

### Stage 2: Develop Strategy
1. Form a KM task force
2. Select current initiatives as pilots
3. Find the resources to support the pilots

### Stage3: Plan
1. Develop your plan
2. Find your pilots -- proof of concept

:::info
**Pilot:** a small, manageable team of people working on a project.
:::

3 pilots is a good number.

### Stage 4: Design and Launch
1. Funds the Pilots
2. Develop replicable methodologies
3. Capture Lessons Learned

*(Two more stages missing because no time)*

## Key Success Factors
* Top Management Sponsorship
Nobody will look at you if the boss doesn't support you
* Users willingness to participate
* Dynamic contact persons in each group

> Don't forget you work with people. People are tough.

## Session 4 - Web 2.0
See slides
Web becoming more and more interactive and social

Web 2.0 is more about connecting people than making information available.