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# System prepended metadata

title: Troubleshooting the Most Common QuickBooks Enterprise Errors

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# Troubleshooting the Most Common QuickBooks Enterprise Errors
QuickBooks Enterprise is known for providing powerful tools for businesses, allowing them to handle complex accounting needs. However, as with any software, errors can occur that may hinder productivity. Below is a guide to some of the most common QuickBooks Enterprise errors and troubleshooting tips to get back on track quickly.
QuickBooks Error Code 3371: Could Not Initialize License Properties

Description
Error 3371 usually occurs when QuickBooks fails to load the license data due to damaged files or missing components.

Causes

    Missing or corrupted EntitlementDataStore.ecml file
    Windows operating system issues
    Outdated Windows OS

Symptoms

    Error message stating, "Could not initialize license properties."
    QuickBooks fails to open.

Solution

    Delete the EntitlementDataStore.ecml File
        Navigate to C:\ProgramData\Intuit\Entitlement Client\v8 (or the appropriate folder for your QuickBooks version).
        Locate and delete the EntitlementDataStore.ecml file.
        Reopen QuickBooks and follow the registration process.

    Update Windows and QuickBooks
        Ensure your operating system is fully updated.
        Open QuickBooks and check for software updates.
        
QuickBooks Error H202: Multi-User Mode Issues

Description
Error H202 often arises when a workstation fails to connect to the server in a multi-user setup.

Causes

    Blocked ports on the server
    Incorrect hosting setup
    Damaged .ND file

Symptoms

    Error message: “H202 This company file is on another computer, and QuickBooks needs some help connecting.”
    Slow or failed connection to QuickBooks server.

Solution

    Verify Hosting Settings
        On your server, open QuickBooks and go to File > Utilities. Ensure that only the server hosts the company file.

    Check Firewall Settings
        Add QuickBooks and QuickBooksDBXX services to your firewall’s allowed list.
        Configure firewall ports for TCP: 8019, 56728, 55378, and 55379.

    Run QuickBooks Database Server Manager
        Use QuickBooks Tool Hub to run QuickBooks Database Server Manager to repair any network setup issues.
        
        
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