---
# System prepended metadata

title: Why Does My Safaricom Line Have No Internet?

---

# Why Does My Safaricom Line Have No Internet?
In this article, we will explain some of the most common reasons why your Safaricom line may not be connecting to the internet and provide steps to resolve it. We will cover topics like what could be causing the issue, why it's happening, and how to fix it.
## What Settings Could Be Affecting My Safaricom Internet?
One of the first things to check is your internet settings on the Safaricom network. It's possible that data or your preferred [Safaricom internet settings](https://www.fastapnsettings.com/safaricom-internet-settings/) have been accidentally changed. Be sure to verify things like your data bundle status, preferred internet settings like 3G or 4G, and any parental controls or filters that could be blocking internet access.
## Why Is My Safaricom Data or Internet Not Working Today?
There are a few reasons why you may be experiencing no internet today on your Safaricom line. Your data bundle could have expired if you don't have an automatic renewal set up. Network issues are also possible if there are temporary outages in your area. Be sure to check for service notifications from Safaricom that could explain any wider problems with the network currently.
## How Do I Check or Change My Safaricom Internet Settings?
Here are the basic steps to check or change your Safaricom internet settings if you think they may not be configured correctly:
1. Dial *544# to access your Safaricom internet settings and profile.
1. Select the "Data bundle and usage" option to check your current bundle status and data allowance.
1. Choose "Internet and messaging settings" to verify your preferred internet settings like 3G or 4G access.
1. Under "Parental controls" ensure no filters are blocking your access to the internet.
1. If needed, change any settings that may not be allowing an internet connection on the Safaricom network.
## What if The Settings Look Correct but I Still Have No Safaricom Internet?
If checking your settings doesn't resolve the issue, there could be other potential causes. Be sure to power cycle your device by turning it fully off and on again. You may also need to contact Safaricom support for further troubleshooting like checking your signal strength and network connectivity in the area. It's possible a signal issue or temporary outage is still preventing internet access even with the right settings.
## Why Am I Still Confused About My Safaricom Internet Not Working?
Troubleshooting connectivity problems can sometimes be frustrating if the cause is not obvious. Don't hesitate to contact Safaricom support if you are still confused about why your line has no internet access after checking the basic settings and troubleshooting steps. Their technical experts have tools to thoroughly investigate any issues and help determine the root problem so your Safaricom internet can be up and running again quickly.
## FAQs:
### Q: How Do I Check My Safaricom Internet Bundle Status and Data Allowance?
A: Dial *544# and select the "Data bundle and usage" option to view your current bundle details.
### Q: What Should I Do if Changing My Safaricom Internet Settings Doesn't Work?
A: Contact Safaricom support for further troubleshooting like checking signal strength in your area.
### Q: What Are Some Common Reasons My Safaricom Line May Lose Internet Access?
A: Expired bundles, network outages, incorrect settings, and signal issues can all potentially cause loss of Safaricom internet connectivity.

I hope this article provided helpful information and steps to troubleshoot why your Safaricom line may have no internet access.