### Legends #### Flag * Email: Sends an email as well * Text: Sends a text as well * Inbox: Message is delivered to the user's inbox * Chat: Message is delivered to the chat's sidebar #### Priority * Low: Silent message * Medium: A notificaiton on the website is shown * High: If user is online, a notificaiton on the website is shown, otherwise a push notification will be sent to all devices registered by the user ### Notifications * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Market Withdraw** Your withdrawal request for XXXXX is submitted for authorization. Trading items of higher value need to be authorized manually. We will process your request within the next XX hours and inform you via email. * Notification - *Flag: Email, Priority: Low, Type: Info, Action: Withdraw Page Link* **Market Withdraw** Your withdrawal request for XXXXX has been accepted. Click the button below to go through the trading process. * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Market Withdraw** Your withdrawal request for XXXXX has been rejected. You can contact support at support@csgoluck.com to dispute the decision. * Notification - *Flag: None, Priority: Medium, Type: Alert, Action: Market Transactions Modal* **Market Withdraw** The seller has confirmed the trade * Notification - *Flag: None, Priority: Medium, Type: Alert, Action: Market Transactions Modal* **Market Deposit** A buyer is found for your item * Notification - *Flag: None, Priority: Medium, Type: Alert, Action: Market Transactions Modal* **Market Withdraw** Seller has sent the item * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Withdraw Request** Your withdrawal request is submitted for authorization. High amount requests need to be authorized manually. We will process your request within the next XX hours and inform you via email. * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Withdrawal Request** Your withdrawal has been confirmed. * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Withdrawal Request** Your withdrawal has been rejected. You can contact support at support@csgoluck.com to dispute the decision. * Notification - *Flag: Chat, Priority: Low, Type: Info, Action: Game Pot Modal* **Bonus Pot** Oooooohhh Yeeeeeaaaaah! * Notification - *Flag: None, Priority: High, Type: Info, Action: None* **Daily Cases** Your daily cases are ready to be opened * Notification - *Flag: None, Priority: High, Type: Info, Action: None* **Supercharge Time** You can try to get supercharged again * Notification - *Flag: Chat, Priority: Low, Type: Info, Action: Roulette Page Link* **Wheel** Join for a chance to win the pot this round! * Notification - *Flag: Inbox, Priority: Low, Type: Info, Action: None* **Affiliate Withdraw** Your affiliate withdrawal request has been rejected. You can try submitting your request again or contact support for more information. * Notification - *Flag: Inbox, Priority: Low, Type: Info, Action: None* **Affiliate Withdraw** Your affiliate withdrawal request has been processed and the amount claimed was transferred to your external wallet or bank account. * Notification - *Flag: Inbox, Priority: Low, Type: Info, Action: None* **Affiliate Withdraw** Your affiliate withdrawal request has been processed and the amount claimed was transferred to your main wallet. * Notification - *Flag: Inbox, Priority: Low, Type: Info, Action: Bonus Transfer Modal* **Bonus Wallet funds are unlocked!** You have reached your wager goal! Now you can transfer the amount to your Main Wallet by going to Bonus Transfer modal. Simply click on the balance button in the navigation bar. * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Ticket Created** Thank you for sending us your documents for KYC. If we require any further details then we will contact you via this email address. We usually verify KYC within 48 hours, but this may take longer if we have to request further documents. * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Ticket Updated** Your KYC documents have been successfully verified. You can now withdraw from the market. * Notification - *Flag: Email, Priority: Low, Type: Info, Action: None* **Ticket Updated** Unfortunately we have not been able to verify your KYC documents due to the following reason: XXXXX Please contact support at support@csgoluck.com for further details. * Notification - *Flag: Inbox, Priority: Low, Type: Info, Action: None* **Welcome to CSGO Luck!** Thanks for joining us. At CSGOLuck you can play all of your favorite games and withdraw the best Skins when you win. We have Crash, CoinFlip, Mines, Case Openings, and our brand new Supercharged Cases which pay more when you make a purchase! Buying Coins is easy. Simply use your Credit/Debit card, Crypto Account, or Paypal via Kinguin. We also accept Skins in our Marketplace. Remember to verify your account, you can do this from your profile tab or it will be done on withdrawal. ### Emails * Email - *Template: Withdraw Request Created, Action: Admin's P2P Confirmations Page Link* * Email - *Template: Withdraw Request Created, Action: Admin's Crypto Confirmations Page Link* * Email - *Template: KYC Ticket Created, Action: Admin's KYC Requests Page Link* * Email - *Template: Deposit Created, Action: Admin's User Transactions Page Link* * Email - *Template: Bonus Contract, Action: Deposit Page Link* New customers can claim XX% up to XXXX coins on their first deposit. * Email - *Template: Welcome, Action: None* * Email - *Template: Email Verification, Action: None* * Text - *Template: Text Verification, Action: None*