# 1-866-411-9244 How to Fix Norton Antivirus Not Responding and Crashing
Norton Antivirus is a widely used security software designed to protect computers from viruses, malware, and other online threats. However, like any software, it may occasionally encounter issues such as not responding or crashing. If you find yourself facing these problems, don't worry; there are several troubleshooting steps you can take to resolve the issues. In this guide, we’ll explore effective methods to fix Norton Antivirus not responding or crashing and provide you with a toll-free number for further assistance.

**Understanding the Problem**
**Common Causes of Norton Antivirus Crashing or Not Responding**
**Software Conflicts:** Sometimes, conflicts with other software on your computer, such as other antivirus programs or system utilities, can cause Norton to crash or become unresponsive.

**Corrupted Installation:** A corrupted Norton installation can lead to various problems, including unresponsiveness and crashing.

**Outdated Software:** Using an outdated version of Norton Antivirus may result in performance issues. Keeping your software updated is crucial for smooth functioning.

**Malware Infection:** Ironically, malware can affect the performance of security software itself. If your computer is infected, it might cause Norton to behave erratically.

**Insufficient System Resources:** If your computer is low on RAM or processing power, Norton may struggle to operate properly.

**Windows Updates:** Sometimes, recent Windows updates can conflict with your antivirus software, causing it to crash or stop responding.

**Firewall Settings:** Incorrect firewall settings or conflicts with the Windows Firewall can also lead to issues with Norton Antivirus.

**Steps to Fix Norton Antivirus Not Responding or Crashing**
**Step 1: Restart Your Computer**
Sometimes, a simple restart can resolve many software-related issues. Restart your computer and check if Norton Antivirus is functioning properly afterward.

**Step 2: Check for Software Conflicts**
**Disable Other Antivirus Software:** If you have another antivirus program installed, it could be conflicting with Norton. Temporarily disable it to see if Norton starts responding again.

**Disable Unnecessary Startup Programs:** Some programs may run in the background, consuming resources. Use the Task Manager (Ctrl + Shift + Esc) to disable unnecessary startup programs.

**Step 3: Update Norton Antivirus**
**Open Norton Antivirus:** Launch the Norton Antivirus application.

**Check for Updates:** Go to the "LiveUpdate" section to check for any available updates. Install any updates and restart your computer.

**Automatic Updates:** Ensure that automatic updates are enabled to keep Norton up to date.

**Step 4: Repair Norton Installation**
If the issue persists, repairing the installation may help.

**Open Control Panel:** Go to "Control Panel" > "Programs" > "Programs and Features."

**Locate Norton Antivirus:** Find Norton Antivirus in the list of installed programs.

**Repair:** Right-click on Norton Antivirus and select "Repair." Follow the on-screen instructions to complete the repair process.

**Step 5: Uninstall and Reinstall Norton Antivirus**
If repairing doesn’t solve the problem, you may need to uninstall and then reinstall Norton Antivirus.

**Uninstall Norton:**

Open Control Panel > "Programs" > "Programs and Features."
Right-click on Norton Antivirus and select "Uninstall."
Follow the prompts to complete the uninstallation.
**Download the Latest Version:** Visit the official Norton website to download the latest version of Norton Antivirus.

**Install Norton:** Run the installer and follow the instructions to install Norton Antivirus.

**Step 6: Check for Malware**
Run a full system scan to check for any malware that may be affecting Norton.

**Use Norton’s Built-in Scanner:** Open Norton and run a full system scan.

**Use Alternative Tools:** If necessary, use other reputable malware removal tools, such as Malwarebytes, to perform a comprehensive scan.

**Step 7: Adjust Firewall Settings**
Sometimes, firewall settings can interfere with Norton Antivirus. Ensure that Norton is allowed through your firewall.

**Open Windows Firewall:** Go to "Control Panel" > "System and Security" > "Windows Defender Firewall."

**Allow an App:** Click on "Allow an app or feature through Windows Defender Firewall."

**Find Norton:** Ensure that Norton Antivirus is listed and allowed on both private and public networks.

**Step 8: Check System Resources**
Ensure that your computer has enough resources to run Norton efficiently.

**Task Manager:** Open Task Manager to check CPU and memory usage. If another program is consuming too many resources, consider closing it.

**Upgrade Hardware:** If your computer consistently struggles with resources, consider upgrading RAM or switching to an SSD for better performance.

**Step 9: Contact Norton Support**
If none of the above steps resolve the issue, it might be time to contact Norton Support for further assistance. You can reach them at the toll-free number 1-866-411-9244 for professional help.

**Preventative Measures**
To avoid future issues with Norton Antivirus, consider the following preventative measures:

**Keep Software Updated**
Ensure that both your Norton Antivirus and operating system are regularly updated to avoid compatibility issues.

**Avoid Multiple Antivirus Programs**
Having multiple antivirus solutions installed can lead to conflicts. Stick to one reputable antivirus program.

**Regularly Scan Your System**
Make it a habit to run regular system scans to detect and remove any malware before it can affect your antivirus software.

**Monitor System Performance**
Keep an eye on your computer's performance. Regularly check for resource-heavy applications and manage them accordingly.

**Backup Important Data**
Always back up important files and data. In case you encounter severe issues, you won’t lose critical information.

**Conclusion**
Facing issues with Norton Antivirus not responding or crashing can be frustrating, but with the steps outlined above, you can troubleshoot and resolve the problems effectively. Always remember to keep your software updated and maintain your system's health to minimize the chances of encountering such issues in the future. If all else fails, don't hesitate to contact Norton Support at 1-866-411-9244 for expert assistance. Protecting your computer is crucial, and Norton is here to help you every step of the way.