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title: Why Is My Eufy App Not Working?

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# Why Is My Eufy App Not Working?: Quick Fix Guide
Whenever you try to access the cameras or security system using the Eufy App, do you encounter any difficulties? Be informed that this problem is much more common than you think. The Eufy Security app is a major factor in the home’s security so when it fails, it is very critical to do the troubleshooting fast. You will find below the causes and simple solutions for **[Eufy App not working](https://eufysmartcam.com/eufy-app-not-working/)** issue that could be of help to you.

**Things That Can Bring Up Eufy App Issues**
• Weak or inconsistent internet connection
• Eufy app version that is out-of-date
• Server outages during **[Eufy.com login](https://eufysmartcam.com/)**
• Application cache or settings that are corrupted
• Eufy firmware update that is overdue for connected devices
• Operating system that is not compatible with the device or app permissions that are disabled

**Tips for Troubleshooting**
**✔ Your network:** Confirm that your smartphone and Eufy devices are securely connected through either Wi-Fi or cellular.
**✔ The app:** Terminate the Eufy Security app and restart it to refresh the system.
**✔ The app:** Visit your app store and see if the latest version is installed there.
**✔ Cache/storage:** Clear out temporary data from the device settings that could be causing the crashes.
**✔ Eufy servers:** the login services may occasionally be down for a short period at Eufy.com.
**✔ Firmware update:** navigate to your device’s settings and perform any pending **[Eufy firmware update](https://eufysmartcam.com/how-to-update-eufy-camera-firmware/)** to ensure smooth functionality.
**✔ The app:** perform the uninstallation of the app and reinstallation to solve the issues you are facing with the app.
**✔ Phone and Eufy devices:** a quick restart often resolves the network and app delays.

**Final Thoughts** 
Most probably when the Eufy app is not working the problem is straightforward and simple one to solve. Much like the previously mentioned methods, your home security system can be opened after a few minutes. If there are still issues, then getting in touch with Eufy support can lead you to more advanced technical assistance. Being connected means being safe!

