# Zapier App Submission - Keep/Hide
## Triggers

| Name | Keep/Hide | Important |
| -------- | -------- | --------- |
*Workspace List (internal)| Keep |
*Users List (internal)| Keep |
*Channel List (internal) | Keep |
**New External Session Has Started** | **Keep** | Yes |
External Session Has Ended | Hide |
System User Assigned to an External Session | Hide |
**Tag Added to a Session** | **Keep** | |
New Reaction Was Posted | Hide |
**New Message Into Selected Channel** | **Keep** | Yes |
*External Platforms List (internal) | Keep |
**Task Was Created** | **Keep** | Yes |
Task Was Updated | Hide |
Task Was Deleted | Hide |
*Task Type List (internal) | Keep |
*Task List (internal) | Keep |
*Sender List (internal) | Keep |
*Role List (internal) | Keep |
*Task Status List (internal) | Keep |
*External Platforms List For Sending Invitation (internal) | Keep |
New File Was Uploaded | Hide |
New Channel Was Created | Hide |
New Message Into Any Channel | Hide |
New Mention Was Posted | Hide |
*Users And Channels List (internal) | Keep |
**Customer Was Created** | **Keep** |
Customer Was Updated | Hide |

## Actions

| Name |Keep/Hide |
| -------- | -------- |
**Send a Message in a Channel** | **Keep** |
Send a Direct Message | Hide |
**Send an External Message (Rake Direct)** | **Keep** |
**Create a Task** | **Keep** |
Update a Task | Hide |
Archive a Task | Hide |
**Add a Customer** | **Keep** |
Update a Customer | Hide |
Detach a Customer | Hide |
Create a Channel | Hide |
Archive a Channel | Hide |
**Invite a New System User** | **Keep** |
Deactivate System User | Hide |