# Reasons your QuickBooks closes unexpectedly and precise fixes

<p> <span style="background-color: white; color: #212121; font-family: Lora, serif; font-size: 20px; white-space-collapse: preserve;">QuickBooks is an accounting software with many different versions that meet the needs of its users. The software is capable of creating precise financial reports and tax forms, and also helps users in monitoring the cash flow. However, the software can sometimes behave abnormally due to internal issues. Sometimes, </span><strong style="border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">QuickBooks closes unexpectedly</strong><span style="background-color: white; color: #212121; font-family: Lora, serif; font-size: 20px; white-space-collapse: preserve;">, terminating all the ongoing tasks. If you also encounter random crashes in your QuickBooks, go through this blog till the end to figure out the reasons it happens and ways to prevent it.</span></p><h2 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 26px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 30px 0px 0px; vertical-align: baseline; white-space-collapse: preserve;">Reasons</h2><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">The primary reasons for frequent crashes in QuickBooks are mentioned below -</p><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Some of the program files are damaged and no longer readable for the software.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">QuickBooks doesn’t have the required permissions to access the system drive files or use the system resources.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Security software on your computer blocks an essential QB file or process.</span></li></ul><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: center; vertical-align: baseline; white-space-collapse: preserve;"><strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Also Recommended: </strong><strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><a href="https://blog.accountinghelpline.com/quickbooks-payroll-error/quickbooks-error-ps077/">What is Error Code PS077 in QuickBooks?</a></strong></p><h2 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 26px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 30px 0px 0px; text-align: left; vertical-align: baseline; white-space-collapse: preserve;">Solutions</h2><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">The practical methods to get rid of this runtime issue in QuickBooks are defined below -</p><h3 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 24px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 20px 0px 0px; vertical-align: baseline; white-space-collapse: preserve;">Solution 1- Recreate the QBWUSER.ini file</h3><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">The QBWUSER.ini file stores the records of all the company files opened in the software and the details of the accounts that were signed into the files. QuickBooks can develop issues and crash randomly when the file fails to run or turns into an unsupported format. This can happen due to data corruption in your hard disk or if your QB data gets hit by a virus. You can resolve the problem by recreating the QBWUSER.ini file as shown in the steps below -</p><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Open the file explorer and visit </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">C:\Users\Username\AppData\Local\Intuit\QBversion.</strong></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Go inside the QuickBooks folder and find the QBWUSER.ini file.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Right-click the </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">QBWUSER.ini</strong><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;"> file and click </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Rename</strong><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Add ‘.old’ to the file name and save the file as QBWUSER.ini.old.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Open your QuickBooks and try to perform the task that caused this error earlier.</span></li></ul><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Jump to the next solution if the software shuts down randomly.</p><h3 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 24px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 20px 0px 0px; vertical-align: baseline; white-space-collapse: preserve;">Solution 2- Ensure QB files aren’t quarantined and run the software in Administrator mode</h3><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">QuickBooks might also struggle to run if security software isolates its files and processes. This will cause the software to malfunction in the absence of the required files or when it cannot run its background processes. Open your antivirus and ensure no QuickBooks processes like QBDBMgrn.exe, QBDBMgr.exe, QBUpdate.exe, etc., are blocked or quarantined. The software also faces trouble running if it isn’t allotted the required system resources and does not have permission to access the internet or system files. Fix the issue by running the software in Administrator mode as shown in these steps -</p><ul style="text-align: left;"><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Type ‘QuickBooks’ in the search bar and right-click its launch icon.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Select the </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Open file location</strong><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;"> option and right-click the software launch icon again.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Click </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Properties</strong><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;"> and go to the </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Compatibility</strong><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;"> tab in the next window.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Mark the </span><strong style="background-color: white; border: 0px; box-sizing: border-box; color: #212121; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">Run this program as Administrator</strong><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;"> checkbox with a single click.</span></li><li><span style="background-color: white; color: #212121; font-family: inherit; font-size: inherit; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space-collapse: preserve;">Try using the software in Admin mode.</span></li></ul><h2 style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 26px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 30px 0px 0px; vertical-align: baseline; white-space-collapse: preserve;">Conclusion</h2><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; color: #212121; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-family: Lora, serif; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: 20px; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; vertical-align: baseline; white-space-collapse: preserve;">This blog explains why <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-variation-settings: inherit; font-weight: bold; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">QuickBooks closes unexpectedly</strong> on your system without any warnings. The adequate techniques to counter the issue are mentioned in the blog, and we hope you’ll apply them to avoid unexpected crashes in your QuickBooks. Available 24/7, our team is always ready to assist with your queries.</p><p style="-webkit-font-smoothing: antialiased; background-color: white; border: 0px; box-sizing: border-box; counter-reset: list-1 0 list-2 0 list-3 0 list-4 0 list-5 0 list-6 0 list-7 0 list-8 0 list-9 0; cursor: text; font-feature-settings: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-stretch: inherit; font-variant-alternates: inherit; font-variant-east-asian: inherit; font-variant-emoji: inherit; font-variant-numeric: inherit; font-variant-position: inherit; font-variation-settings: inherit; line-height: 1.5; margin: 0px 0px 30px; padding: 0px; text-align: center; vertical-align: baseline;"><span style="color: #212121; font-family: Lora, serif;"><span style="font-size: 20px; white-space-collapse: preserve;"><b>You May Also Read: <a href="https://hackmd.io/@edwardmartinqb/practical-fixes-that-work-when-quickbooks-not-responding">Why is my QuickBooks Not Responding?</a></b></span></span></p>