# Effective fixes to rectify the QuickBooks Error 15311
<p>QuickBooks error 15311 can occur while installing QuickBooks software or payroll updates. Users have also encountered this error while starting or shutting down Windows. This error can occur when Windows cannot verify the digital signature for the QuickBooks application. Also, learn about other causes of the error further in this blog guide. We will also tell you about easy methods to remove this error from your desktop. Keep reading this blog to get complete information about the error.</p><p></p><blockquote><p><b>Call our experts directly at 1.855.738.2784 to help you fix QuickBooks error 15311. You can get direct help from them and try to fix this error with their help.</b></p></blockquote><h2 style="text-align: left;">What provokes the QuickBooks update error 15311?</h2><p></p><ol style="text-align: left;"><li>Any kind of virus attack can also be the reason for this error.</li><li>An incomplete or poor QuickBooks installation can cause this error in your QB.</li><li>QuickBooks update error 15311 can also occur due to corrupted files.</li><li>When your Windows registry becomes corrupted or damaged, the error may occur.</li><li>This error may appear if something interferes with your update.</li></ol><div></div><p></p><div style="text-align: center;"><b>You May Also Read: <a href="https://blog.accountinghelpline.com/quickbooks-bank-account-issues/quickbooks-error-ol-233/">What is Error Code OL-233 in QuickBooks?</a></b></div><h2 style="text-align: left;">Know the after-effects of the QuickBooks error 15311</h2><p></p><ol style="text-align: left;"><li>Windows will slow down and respond to requests slowly.</li><li>When this error occurs, your system will freeze.</li><li>Due to update errors, active Windows programs crash.</li></ol><p></p><h2 style="text-align: left;">Fixes to eliminate the error 15311 updating QuickBooks Desktop</h2><p>These solutions can help you fix the ‘Error 15311 while updating QuickBooks Desktop’ that appears on your screen.</p><h3 style="text-align: left;">Solution 1: Install your digital signature certificate</h3><p></p><ol style="text-align: left;"><li>In the search box, type QBW32.exe, followed by pressing the Windows key. If you don't see the file, select the Results option.</li><li>Next, select the Computer icon. Right-click on QBW32.exe and then select Properties.</li><li>Selecting the Digital Certificate option allows you to check whether Intuit Inc. is registered.</li><li>Select “Details” and then “View Certificate.” Now, in the Certificate window that appears, select “Install Certificate.”</li><li>When the Finish tab appears, click the Next button. Finally, select the Finish option.</li></ol><p></p><p>If the above solution doesn't help you fix this error, try another solution.</p><h3 style="text-align: left;">Solution 2: Review the payroll service key is correct</h3><p style="text-align: left;"></p><ol style="text-align: left;"><li>From the Employee menu, select My Payroll Service. Moving forward, select the Manage Service Keys option now.</li><li>Select Edit, and then make sure the key is correct. Then, click on the Finish button.</li><li>The last step is to restart the PC to complete the process.</li></ol><p></p><p>If you are still getting this error on your QuickBooks desktop, try reinstalling QuickBooks in Safe Mode. Then check if the error persists or not.</p><h2 style="text-align: left;">Wrapping up the blog!</h2><p>We have finished this blog and hope you have fixed the <b>QuickBooks Error 15311</b> on your screen. If you would like to speak with our experts, you can call <b>1.855.738.2784</b>. Our professionals have experience in dealing with such errors and can help you fix this error quickly.</p><p style="text-align: center;"><b>Recommended Reading: <a href="https://hackmd.io/@edwardmartinqb/quickbooks-error-code-6190-removed-with-easy-solutions">How to fix QuickBooks Error Code 6190?</a></b></p><div style="text-align: center;"><br /></div>