# Causes and Possible Solutions for QuickBooks Error 12002
<p>QuickBooks is an Intuit-developed bookkeeping software that helps business owners increase profits and expand. The software requires a stable network connection to work smoothly and can develop issues like <b>QuickBooks error 12002</b> as soon as it loses contact with the servers. If your QBDT tasks also fail due to the error, go through this complete blog to figure out why the error occurs and easy ways to remove it from your PC.</p><p><b>​Feel free to contact a QB support team at 1.855.738.2784 to troubleshoot the error quickly from your PC.</b></p><h2 style="text-align: left;">​Reasons</h2><p>This error code generally affects the online functions of QuickBooks. The primary reasons QuickBooks deals with this network timeout error are discussed below-</p><p></p><ol style="text-align: left;"><li>Deficient internet speed delivered by your network connection can cause a timeout with the server.</li><li>Incorrect configuration of the SSL settings on your Windows restricts your PC applications from accessing the internet.</li><li>Issues at the server end can create problems when QuickBooks attempts to establish a connection.</li></ol><div></div><p></p><div style="text-align: center;"><b>You May Also Read: <a href="https://blog.accountinghelpline.com/quickbooks-bank-account-issues/applicable-tricks-to-undo-quickbooks-error-571/">What is Error 571 in QuickBooks?</a></b></div><h2 style="text-align: left;">​Solutions</h2><p>​This error will create problems when executing QBDT tasks requiring the Internet. Apply the techniques described below to rectify connectivity issues in your system-</p><h3 style="text-align: left;">Solution 1- Ensure the internet speed on your system satisfies QB requirements</h3><p>The most significant reason for the occurrence of this issue with QuickBooks can be a bad internet connection. An unstable network connection can hinder many QB functions, including emails. QuickBooks requires an average of 3Mbps and a minimum of 1.5Mbps to run smoothly on a system. QB functions suffer instantly if your network connection fluctuates and the internet speed becomes low. Here are the steps to check the internet speed of your network connection-</p><p></p><ol style="text-align: left;"><li>Open Google on a web browser and type ‘Internet speed test.’</li><li>Run the search and click the topmost link in the search results.</li><li>Open the tool and click Start to run the internet speed test.</li><li>Wait for the results and check if the speed complies with the QB requirements given above.</li></ol><p></p><p>​If your internet speed isn’t up to the mark, you need to upgrade your hardware or switch your network service provider. If the internet speed is sufficient to run QuickBooks, try the next solution.</p><h3 style="text-align: left;">Solution 2- Configure the SSL settings correctly on your PC</h3><p>​Secure Sockets Layer (SSL) focuses on providing a safe passage for the data you transfer over the internet. It prevents your data from unauthorized access and stops malware from infecting it. If the SSL settings aren’t correctly set up in your Windows, all the PC applications face problems accessing the internet. QuickBooks also generates this error code when it fails to send/receive data over the internet due to these settings. Apply the following steps to set up the SSL settings correctly on your PC-</p><p></p><ol style="text-align: left;"><li>Open the Run Window using Windows+R and clear data from the command field.</li><li>Type ‘inetcpl.cpl’ in the search bar and hit Enter to go to the Internet Options (Internet Properties) window.</li><li>Hover over the Advanced tab and go to the bottom of the settings list to find SSL checkboxes.</li><li>Select the Use SSL 3.0 checkbox with a single click and click Apply.</li><li>Open QuickBooks and try performing the task again.</li></ol><p></p><h2 style="text-align: left;">​Conclusion</h2><p>This blog gives a broad understanding of why <b>QuickBooks error 12002</b> interrupts online tasks in the software. The blog also contains techniques to help you eliminate this error from your QBDT that we hope you’ll use to counter the issue.</p><p>Consult a QB expert at <b>1.855.738.2784 </b>to resolve any remaining queries about the error.</p><p style="text-align: center;"><b>Recommended Reading: <a href="https://hackmd.io/@edwardmartinqb/what-is-the-detailed-review-of-quickbooks-error-6069-in-qb-application">How to Fix QuickBooks Error 6069?</a></b></p><div style="text-align: center;"><br /></div>