---
# System prepended metadata

title: PRD - Shop Mailbox

---

# PRD - Shop Mailbox

## General

The current main mailbox is:
support@paradise4saigon.vn


## Instructions

### Installation

You can use the web app at:
https://www.zoho.com/mail/login.html

Or download on your mobile device:

iOS: https://apps.apple.com/app/apple-store/id909262651
Android: https://play.google.com/store/apps/details?id=com.zoho.mail

### Usage

After signing in you can send and receive emails as `support@paradise4saigon.vn`.

There are 2 ways you can receive emails in this mailbox:

- When a customer replies to an automated email by the system:

![](https://i.imgur.com/UpWEepP.png)

- When they send an email to `support@paradise4saigon.vn`. 


You will see an email in the inbox:

![](https://i.imgur.com/pcUbBIB.png)

You can click on it, check out and answer their questions like you would with any other mail client, like Gmail.