# PRD - Shop Mailbox

## General

The current main mailbox is:
[e-mail]

## Instructions

### Installation

You can use the web app at:
https://www.zoho.com/mail/login.html

Or download on your mobile device:

iOS: https://apps.apple.com/app/apple-store/id909262651
Android: https://play.google.com/store/apps/details?id=com.zoho.mail

### Usage

After signing in you can send and receive emails as `[e-mail]`.

There are 2 ways you can receive emails in this mailbox:

- When a customer replies to an automated email by the system:


- When they send an email to `[e-mail]`.

You will see an email in the inbox:


You can click on it, check out and answer their questions like you would with any other mail client, like Gmail.