## How to Cancel Cox Internet Service? Cox makes it very difficult to Cancel Cox Internet service. They offer no online cancellation options and most of their plans have one or two year contracts with terrible termination fees. If you want the experts to get you out of the early termination fee or just lower your Cox bill as humanly as possible, sign up for BillSmart by clicking the button below. ## Cancel your Cox service phone number The best number to call to [Cancel Cox Internet](https://medium.com/@willsondron/how-to-cancel-cox-internet-service-96666bfa2447) is 1–(888)–479–9644. This is the Cox Detention Division number. They are open Monday to Friday from 8am to 9pm and Saturdays from 9am to 6pm. ![](https://hackmd.io/_uploads/HJixft_A3.jpg) ## Sunday is a day off as is Chick Fila. Make sure you are directed to the retention section. Cox also has a billing and technical support department that is not set up to help you Cancel Cox Internet account. When your Interactive Voice Response (IVR) system asks if you need help with your Cox device, be sure to say the words “Speak to hold, cancel Cox.” These are the magic words that will provide you with better service and shorter waiting time in the queue. They know that an angry and impatient customer is the one they are most likely to Cancel Cox Internet. ## Cox cancellation process Cox really wastes your time when you try to scrap it and drive it. To avoid brain damage, make sure the person you're talking to is keeping track of things. They are the only people who can Cancel Cox Internet on your behalf. You can get past Cox's cancellation faster depending on how rude you want to act. Most often, the retention team will want to know more about your life and how you feel about the Cox service you provide. Many people will be polite and have a good sense of humor with them. If you want to be less polite, simply tell them that you want to Cancel Cox Internet and that you are moving to a foreign country. When they ask if they can pause your account as if you were on vacation, just give them a few seconds and tell them you are renouncing your US citizenship.The final detail is where you want to spend the time if you're Cancel Cox Internet account. Set a date when you want your service to stop and find out what equipment you need to send back and when. Cox prorates your service history, so you won't be charged for the entire month if you only use the service 5 days of the terms of equipment, you will need to know what you need to return and how you can return it. You can either have it delivered to a Cox store or get a package slip to send your items via USPS. ## How to cancel your Cox Online Service Unfortunately, you cannot cancel your Cox service online. There is no button to cancel your service in your account details section, and if you ask an online chat representative to cancel your account, they will apologize and ask you to contact their customer support team to process the Cancel Cox Internet. You can only cancel your Cox service by contacting their retention team or going to a Cox store in person and going through the Cancel Cox Internet process with a representative. Cable companies like Cox want to pressure their customers to cancel so they can convince you to stay. If you have time in your busy day to work through the cancellation process, their retention team will grill you for an hour to try to convince you to stay. They are offering in the kitchen sink huge discounts and free channels and services to try and lure you in. They brought this up because they want to keep you once the gifts are over and to keep their subscriber lists to keep their stock price down. ## Cox cancellation fees You will incur an early termination fee with Cox if you cancel before the term ends. The most common term for bundled products is two years. The early termination fee is $360 and the early termination fee is reduced by $15 for each month that you have service. If you cancel the service after two years, you will not be charged, but if Cancel Cox Internet service after one year, you will be charged $180 .In our experience, Cox is willing to waive the termination fee if you have a valid reason for canceling. An example of a valid reason is moving to an area where there are no services or financial or medical problems.They hope to make you a future customer so they will be willing to waive the fee. ## Where to return Cox equipment Once you cancel your Cox account, you will need to return any equipment rented or provided to you by Cox as part of your Service. Generally, when you talk to a customer support representative, they will tell you what equipment needs to be returned. The most common types of devices returned are TV receivers, modems, remote controls, and routers. This equipment is cheap especially if you've owned it for a couple of years and we found that Cox didn't want his dirty old remote control most of the time.