{%hackmd rJ_1SdPkxx %}

# Personal Prime subscription and management

## I haven't registered a HackMD account yet
Please click [here](https://hackmd.io/join) to register for a free account and start using HackMD.
## I already have a HackMD account
Start subscribing to HackMD Personal Prime.
1. Click【Upgrade to Prime Plan】, there will be the【Upgrade】 button.
Click【Billing】 to upgrade.

2. Fill in the payment information and your subscription starts.

## Monthly and Yearly subscription
Upgrading your personal workspace currently only costs $6 per user per month.

Choosing an annual payment costs $4 per month ($48 per year).

## Benefits of Personal Prime 🔓
- Up to **20 MB of images**🎉 can be uploaded to cloud storage.
- **Note permissions can be preset**🤫 to avoid accidentally disclosing sensitive information.
- Note templates can be preset.
- The restriction of "3 people can be invited to edit a note" has been lifted. There is no limit after payment.
- The previous limit of '3 customized templates' has been completely removed , giving you the freedom to create as many templates as you need after payment.
- Before subscribing, the note version record only records the last 10 notes. There is no such limit for new notes after payment.
- Before subscribing, **the note version record** only records the last 10 notes.💪 There is no such limit for new notes after payment.

After paying, The above added benefits are applicable to personal and team spaces.

When new features are launched successively in the future, they will also be directly applicable to upgraded personal and team spaces!

## Check Invoices or Cancel your Prime Plan
Same as the steps when you subscribe to HackMD.

Click【Upgrade to Prime Plan】or【Billing】.


1. Download your invoice here.
2. Change plan or cancel subscription.
3. If you're subscribing to a monthly plan, change top yearly plan here.
4. Update your card information here.

>[!Note]
>You can cancel your subscription anytime, but our subscription service will continue until the end of the current period.
>
>You can still use the Prime service during this period, and there will be no charge on the next deduction date.
>

## FAQ

:::spoiler **I want to subscribe, but the system shows "Unknown error".**

***Ans:***
Please use another network signal or use a mobile hotspot network to try again.
:::

:::spoiler **My payment failed for some reason and I went to the settings page to change my credit card information, but the system showed "ＸＸＸ have already subscribed".**

***Ans:***
Please write to us through the support mailbox: [e-mail]

1. Be sure to use the email address you logged in with or a certified email to write an email to us.
2. Please provide a screenshot of the abnormal situation you encountered.
:::

 

>[!Note]**Further subscription questions can be asked through the support mailbox.**
>[e-mail] ✉️