### Overview of DJC’s Appointment System (DJC Funnel Calendar)
DJC’s calendar system (DJC Funnel Calendar) is a powerful, built-in tool designed for scheduling appointments, managing staff availability, and automating booking processes. It supports:
- **Custom calendars** for individual staff (e.g., masseurs) or services.
- **Flexible availability settings** for different time slots.
- **Client booking pages** that display real-time availability.
- **Integration** with the CRM and automation tools for follow-ups and reminders.
- **Syncing** with external calendars like Google Calendar or Outlook to avoid conflicts.

This system is ideal for your use case, as it allows multiple masseurs to have distinct schedules while streamlining client bookings and follow-ups.

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### Step-by-Step Guide to Set Up DJC’s Funnel Calendar for Different Masseurs with Different Time Slots

#### 1. Access the Calendar Feature in DJC
- **Log in** to your DJC account.
- Navigate to the **Calendars** section (found in the left sidebar, typically labeled as “Calendars,” “Appointments,” or **“DJC Funnel Calendar”** in the DJC dashboard).
- The **DJC Funnel Calendar** may appear under a specific tab related to scheduling or funnels. Look for options related to appointment management.

#### 2. Create Individual Calendars for Each Masseur
To manage different masseurs with unique time slots, create a separate calendar for each masseur or a team calendar with individual availability.

- **Steps**:
1. In the **Calendars** section, click **“Create New Calendar”** or **“+ New Calendar”**.
2. Choose the calendar type:
- **Individual Calendar**: Select this for each masseur to have their own booking page and availability (recommended for your use case).
- **Team Calendar**: Use this if you want a single booking page where clients choose from available masseurs based on their time slots (e.g., round-robin scheduling).
3. Name the calendar (e.g., “Masseur John’s Schedule,” “Masseur Sarah’s Schedule”).
4. Assign the calendar to a specific masseur:
- If masseurs have their own DJC sub-accounts or user profiles, link the calendar to their user account.
- Alternatively, assign it to a service (e.g., “John’s Massage”) and manage availability centrally.
5. Save the calendar.

- **Tip**: Create one calendar per masseur to give each their own booking page, making it easier for clients to book with their preferred masseur.

#### 3. Set Availability for Each Masseur
Each masseur can define their unique time slots to reflect their working hours.

- **Steps**:
1. Open the calendar for a specific masseur (e.g., “Masseur John’s Schedule”).
2. Go to the **Availability** settings (usually a tab or section within the calendar settings of the DJC Funnel Calendar).
3. Set the masseur’s available days and times:
- **Example**:
- Masseur John: Available Monday–Friday, 9 AM–2 PM.
- Masseur Sarah: Available Tuesday–Saturday, 3 PM–8 PM.
- Use the interface to select days of the week and specific time slots (e.g., 30-minute or 60-minute increments for massage sessions).
4. Configure **buffer times** (e.g., 15 minutes between appointments) to allow masseurs time to prepare or clean up.
5. Set **maximum bookings per day** if needed to prevent overbooking.
6. Save the availability settings.

- **Masseur Access**:
- If masseurs have their own DJC user accounts (e.g., as team members), they can log in and update their availability directly in the DJC Funnel Calendar.
- If managed centrally, the admin can update availability for all masseurs from the main DJC account.
- **Sync with External Calendars**:
- Connect each masseur’s DJC Funnel Calendar to their personal Google Calendar or Outlook to avoid conflicts with external commitments.
- In the calendar settings, select **“Connect Calendar”** and follow the prompts to link with Google or Outlook. This ensures real-time availability updates.

#### 4. Create Appointment Types for Massage Services
Define the types of appointments clients can book (e.g., 60-minute Swedish Massage, 30-minute Deep Tissue Massage).

- **Steps**:
1. In the DJC Funnel Calendar settings, go to **Appointment Types** or **Services**.
2. Click **“Add Appointment Type”**.
3. Configure details:
- **Name**: E.g., “60-minute Swedish Massage.”
- **Duration**: Set the length (e.g., 60 minutes).
- **Price**: If charging upfront, include the cost (optional).
- **Assigned Calendar**: Link the appointment type to one or more masseurs’ calendars (e.g., John and Sarah can both offer Swedish Massage).
- **Custom Questions**: Add fields for clients to answer during booking (e.g., “Any specific areas of focus?”).
4. Save the appointment type.
5. Repeat for other services (e.g., Deep Tissue, Hot Stone Massage).

- **Tip**: If certain masseurs specialize in specific services, assign those appointment types only to their calendars.

#### 5. Generate Booking Pages for Clients
Each masseur’s calendar can have a unique booking page that clients use to schedule appointments based on the masseur’s availability.

- **Steps**:
1. In the DJC Funnel Calendar settings, locate the **Booking Link** or **Booking Page** option.
2. Customize the booking page:
- Add your branding (e.g., logo, colors).
- Set the time zone for accurate scheduling.
- Choose which appointment types are available on this page.
3. Copy the booking link or embed the booking widget:
- Share the link via email, SMS, or social media (e.g., “Book with Masseur John: [link]”).
- Embed the widget on your website using DJC’s funnel builder or a third-party site.
4. Test the booking page to ensure it displays the masseur’s correct availability and appointment types.

- **Team Booking Page (Optional)**:
- If you prefer a single booking page for all masseurs, create a **team calendar** in the DJC Funnel Calendar.
- Enable **round-robin scheduling** to automatically assign appointments to the next available masseur based on their set availability.
- Clients will see all available slots across masseurs and can choose a time, with the system assigning the appointment to the appropriate masseur.

#### 6. Automate Reminders and Follow-Ups
DJC’s automation tools can enhance the booking experience by sending reminders and follow-ups to clients and masseurs.

- **Steps**:
1. Go to the **Workflows** section in DJC (found in the dashboard, typically under “Automations” or “Workflows”).
2. Create a new workflow triggered by **“Appointment Booked”**.
3. Add actions:
- **Client Reminders**: Send an SMS or email to the client (e.g., “Your appointment with Masseur John is tomorrow at 10 AM”) 24 hours before the appointment.
- **Masseur Notifications**: Notify the masseur via email or SMS when a new appointment is booked.
- **Follow-Ups**: After the appointment, trigger a thank-you email or a request for a review (e.g., “How was your massage with Sarah?”).
4. Use DJC’s CRM to track client interactions and personalize messages based on their booking history.
5. Save and activate the workflow.

- **Tip**: Use DJC’s built-in SMS and email tools (or integrations like Twilio or Mailgun) to ensure reliable delivery of reminders.

#### 7. Test and Monitor the System
- **Test Booking Process**:
- Use the booking link for each masseur’s calendar to simulate a client booking.
- Verify that the correct time slots are displayed and that appointments are assigned to the right masseur.
- Check that reminders and notifications are sent as configured.
- **Monitor Availability**:
- Ensure masseurs update their availability regularly or sync their DJC Funnel Calendar with Google/Outlook to avoid double bookings.
- **Track Performance**:
- Use DJC’s analytics (in the dashboard under “Reports” or “Analytics”) to monitor booking rates, no-shows, and follow-up engagement.

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### Additional Tips for Managing Masseurs’ Schedules
- **Centralized Management**: If masseurs don’t have individual DJC accounts, the admin can manage all calendars from the main DJC account. Create a process for masseurs to submit their availability (e.g., via a form or email) for the admin to input.
- **Staff Training**: Train masseurs on how to access and update their DJC Funnel Calendar if they have user accounts. Show them how to sync with Google/Outlook and check upcoming appointments.
- **Client Experience**: Customize booking pages with clear instructions (e.g., “Select your preferred masseur and service”) to make the process intuitive.
- **Conflict Resolution**: If a masseur’s availability changes unexpectedly, update their calendar immediately and use DJC’s automation to notify affected clients and offer rescheduling options.

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### Summary
DJC’s **Funnel Calendar** is well-suited to manage multiple masseurs with different time slots. By creating individual calendars, setting custom availability, and generating booking pages, you can ensure clients book with the right masseur at the right time. The system’s automation features (reminders, follow-ups) and external calendar syncing further streamline operations.

- **Key Steps**:
1. Create a calendar for each masseur in DJC Funnel Calendar.
2. Set unique availability for each masseur (e.g., John: 9 AM–2 PM, Sarah: 3 PM–8 PM).
3. Define appointment types (e.g., 60-minute Swedish Massage).
4. Share booking pages with clients via links or website embeds.
5. Automate reminders and follow-ups using DJC’s Workflows.