# 職場英文 W9: 商用書信 (e-mail)

📅 2024-04-18

### instructor: 林鈺凣
### 筆記整理: Dada 劉永琦

## 📌 Components of a good E-mail
### Tone
### Subject
### Content=> Concise
### Structure => Complete
### Grammar=> Correct

## 📌 AI 結合 E-mail 寫作
### 1. Write the first version by myself
### 2. Use AI tools like ChatGPT, Grammarly
to revise the grammar for the first version.

## 📌 E-mail 範本
### 1. Clear Subject 明確的「主旨」
e.g. 遲交/補繳文件
=> Updated Presentation Slides (PPT) of Travel Agent XXX

### 2. Salutation 「打招呼」
e.g. Dear Ms.XX

### 3. Social Opening 信件內容的「開頭」
e.g. I hope your week is going well,

### 4. Self Intro (Introduction) 自我介紹
e.g. I am the agent Candy Lin from ABC Travel Agency.

### 5. Purpose 信件內容的「第一段」（開頭之後）
e.g. I apologize for the late submission of the PPT slides about our summer package. The attachment is the updated version of it, I hope ABC Travel Agency is still under your consideration. Our team is extremely enthusiastic about the collaboration with your company.

### 6. Supplementary Photograph
or Closing Remarks 內文「第二段」
Thank you for your time and consideration, and sorry for any inconvenience caused. I am looking forward to hearing from you soon.

### 7. Final Salutation 信末的寒暄（XXX 敬上）
Sincerely,
ABC Travel Agent
Candy Lin

> Alternatives（其它代替方案）
> Best Regards,
> Your Sincerely,

## 📌 Abbreviations in E-mail 常見商務英文縮寫
### 1. RSVP
Répondez s'il vous plait（敬請回覆）

### 2. CC
Carbon Copy（副本）

### 3. Common Abbreviations
FYI = For Your Information（給您參考）
ASAP = As Soon As Possible（我們會盡快）
BTW = By The Way（順帶一提）

## 📌 Purpose and Further
Make your purpose or questions clear
State your purpose clearly

### 1. I am writing to ask you about the policies regarding dropping a course.

### 2. I am writing this email to inquire about...

### 3. I am writing about (in reference to) ...

### 4. I would like to know whether you have some information regarding...