Define what is the flow of Virgil from start to finish ## Mentor flow ### Mentor recruit ``` |- Mentor recruit | |- Head hunt by chĂș (Airtable) | |- Personality screening | |- onboarding | | |- discord account | | |- learnworld account | | | |- how to see content | | | |- how to see student score | | | |- how to grade assignment | | |- Google calendar setup | | |- Pop.com | | |- The mentor guide | |- Send record (tbd) ``` ### Mentor session operation ``` |- Mentor session operation | |- Booking schedule (Master Data Gsheet + Virgil Calendar) | |- Make sure mentor and mentee show up | |- Handle reschedule (Master Data Gsheet + Virgil Calendar) | |- Manage student-mentor feedback (100%) (Knowthestudent & mentor note Gform) | |- Handle discord server student && mentor data | |- Build connection with mentors ``` ## Student flow ### Student admission ``` |- Student admission | |- Data updated by pipedrive || sale | |- Send welcome email | |- Make sure access in LW and Discord | |- Get time preferences | |- Booking mentor session ``` ### Student care ``` |- Student care | |- Gather student weekly feedback | |- Q&A on quit, drop, postponed, switch, refund, fail, ... | |- Organize mid journey activity (full-time class) | |- Coordinate with outcome/sale/marketing team for events | |- Organize demo day / office visit ... etc ```