# customer / churn ### Initial period $t_0$ (pay something at $t_0$) --> you're considered a paying customer if you're still there at $\tau(t_0)+1$ (the end of the period in which you started) ### Terminal period * churn in month; counted as customer for that month **Case 1** * start in Jan * churn in Feb marked as customer Jan, feb --> Jacob does this **Case 2** * start in Jan * churn in Jan marked as customer Jan --> Jacob does not do that ------------------- (monthly granularity) * Sub in Jan * Churn in Jan * --> not customer * --> no recognised revenue * Sub in Jan * Churn in Feb * --> customer in Jan * --> not customer in Feb * --> recognised revenue in Jan (yearly) * sub in 2022 * churn in 2022 * --> not customer * --> no recognised rev * sub in 2022 * churn in 2023 * --> customer in 2022 * --> recognised revenue in 2022 * --> nothing in 2023