# How to fix HP printer not printing? HP printers may stop printing for several reasons, Call HP Printer Toll free Number **1-888-653-7618** in PST to fix connectivity issues, outdated drivers, or hardware problems. Here’s a detailed guide to troubleshooting and fixing the issue: **Step 1: Check Printer Connections** Ensure the Printer is On: Verify that the printer is powered on and not in sleep mode. Check Cables: For wired printers, ensure the USB cable is securely connected to both the printer and the computer. Verify Network Connection: If using a wireless printer, ensure it's connected to the same Wi-Fi network as your device. **Step 2: Clear Print Queue** Windows: Go to Control Panel > Devices and Printers. Right-click your HP printer and select See what’s printing. Cancel all pending print jobs. Mac: Open System Preferences > Printers & Scanners. Select your printer and click Open Print Queue to clear jobs. **Step 3: Restart Printer and Devices** Turn off your printer, computer, and router. Wait 30 seconds and restart all devices. **Step 4: Update or Reinstall Printer Drivers** Windows: Go to the HP Support Website. Enter your printer model and download the latest drivers. Install the drivers and restart your computer. Mac: Use System Preferences > Software Update to install the latest HP drivers. Alternatively, visit the HP website for driver downloads. **Step 5: Check Ink or Toner Levels** Replace any low or empty cartridges. Run a print head cleaning cycle from the printer's maintenance menu. **Step 6: Perform a Printer Test** Print a test page directly from the printer’s control panel to check functionality. If the test fails, check for error messages on the printer display. **Step 7: Reset the Printer** Reset the printer to its factory settings via the control panel. Refer to your user manual for specific instructions. **Step 8: Verify Printer Settings** Windows: Set your HP printer as the default printer. Ensure the correct paper size and type are selected in the printer settings. Mac: Delete and re-add the printer in System Preferences > Printers & Scanners. FAQs ## **1. Why is my HP printer offline?** Ensure your printer is powered on and connected to the same network as your computer. Reinstall the drivers if needed. ## 2. What should I do if the printer is printing blank pages? Check ink or toner levels, run a print head cleaning cycle, and ensure nozzles are unclogged. ## 3. How can I fix a paper jam? Turn off the printer and gently remove jammed paper. Check for any small fragments and clean the rollers if necessary. ## 4. Why is my HP printer not responding? Restart the printer, check for software updates, and verify connections. If it’s still unresponsive, reset the printer. ## 5. How do I update my HP printer firmware? Download the latest firmware from the HP website or update directly via the printer’s control panel if connected to the internet. ## 6. What should I do if my printer only prints partial pages? Ensure the print settings match the paper size and format. Check for corrupted files or try printing from another application. If none of the above steps resolve the issue, contact HP Support for assistance. Would you like more help with a specific problem?