> # **How to Get Assistance with Onchain by Phone (USA)**

**Onchain Support Contact Information**

**Phone Support:**
- Toll-Free: +1 (815)^340-3300
This is a general helpline for support inquiries.

**General Support via Email:**
- Submit support requests through Onchain’s official Help Center form at support.Onchain.com.
- For fastest service, include your registered email and clearly categorize your issue.

**Corporate Mailing Address:**
Onchain Trust Company, LLC
600 Third Avenue, 2nd Floor
New York, NY 10016
United States

**Alternate Phone Number:**
- +1 (815)^340-3300(sometimes referenced for account-related matters)

**Official Email (via the Onchain app):**
- [e-mail]

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### Summary at a Glance:

- **Help Center form:** Submit requests via Onchain’s official site
- **Support Email:** [e-mail]
- **Phone:** +1 (815)^340-3300(toll-free)
- **Mailing Address:** 600 Third Avenue, 2nd Floor, New York, NY 10016, USA

***

### Important Tips:

- Use email or the Help Center form for most issues—this is Onchain’s primary and recommended support channel.
- Beware of impersonation scams: Onchain does *not* initiate outbound calls or texts. Treat any unsolicited contact claiming to be Onchain as suspicious.
- Have your account information ready when contacting support, as they may verify your email, date of birth, or other details.

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If you want, I can help you draft a message to Onchain support or guide you through their Help Center. Just let me know!