--- tags: Frothy --- # Heather Account Management vs PM ## Strenghts Love organizing logical format ## Weakness Closing sales --- ## Responsibilities - Did we deliver things on time/tracking on progress - Keeping on status - Scheduling calendar (Asana/Calendar) - Making the Asana (our ticketing system) sensible and logical https://app.asana.com/0/1201031478306398/list - Creating dependencies for tickets, what ticket must come first, so that the end ticket can be accomplished - Making a logical client timeline, onboarding, offboarding, staggering, maybe no more than 3-4 clients - Migrating scope/deliverables/tickets from Clients to meet our delivery deadlines - Join team calls with Mahoney and Blaise - If scope revision is requested, meet with Sydney to double-check on timeline/budget - Figure out pacing and cadence of deliverables - Ensure that Client's timeline (https://coda.io/d/Go-To-Market_dFGNl_NiQ1U/Launch-calendar_sueLY#luAbg) also matches' Frothy's. - Example: if Tally has a product launch at 11/30/2021, and what are our deliverables, and do we compliment the launch date, or do we fuck up their launch date with our shitty timelines ## Toolings Discord - create account Notion - create account Asana - create account ## Timelines Clients Tally - end date Feb 23 Huge conference Feb 10 Rally - start date Jan 1 Harmony - start date Jan 1 --- ## Next Steps 1. Heather to create an account on Asana https://app.asana.com/0/1201031478306398/list 2. Clean up Asana logic/sequence 3. Move deliverables/scope into Asana/ticketing and assign dates and people Move this https://docs.google.com/document/d/11izHDAuSKvSeSHPXPkT4-8yoK7y0lR5WNuJNcpOy8uw/edit# into Asana 4. Sync with internal team to figure out our once a week standing meeting. 5. Sync with Blaise on wallet to get paid 6. ask about timezone advice --- ## Expectations - Internal sync: M/B/S/H - Zoom calls, Discord - External sync: Tally, which ever projects Working Hours - up to you, - Discord/Whatsapp, respond time --- ## Tally Michael - Head of Ops (main point of contact) all things between Tally & Frothy is sent to Michael Carolyn - Big Boss Chloe - Social Media Kris - Discord/Community Karl - Docs/Community Lead