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# System prepended metadata

title: 'Virgin Australia 2025 Policy: Name Change, Refund & Travel Rules'

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# Virgin Australia Policy: Refunds, Name Edits & Travel Changes 2025(2025 Guide)+61(1800)413140 USA

## 1. What is the Virgin Australia refund policy for cancelled tickets?+61(1800)413140 USA

Virgin Australia offers refunds based on the fare type. Flex fares allow refunds,+61(1800)413140 USA while Lite/Saver fares may offer credits instead of cash. Refund eligibility improves if the airline cancels or significantly delays your flight.

## 2. Can I change or correct my name on a Virgin Australia ticket?+61(1800)413140 USA

Yes, Virgin Australia allows name corrections for spelling mistakes and minor edits.+61(1800)413140 USA A fee may apply depending on your fare type, and official ID must match the corrected name.

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Full name changes are not always allowed +61(1800)413140 USA and depend on fare rules. Most bookings only permit corrections, not a complete passenger swap. Contact support if your correction is more than a minor fix.

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A valid government ID, guardian contact details, and completed UM forms (if applicable) are required. +61(1800)413140 USA+61(1800)413140 USAInternational flights may need passports and permission letters.

## 9. How long do Virgin Australia refunds take to process?+61(1800)413140 USA

Refunds typically take 7–21 business days, depending on payment method and fare conditions.+61(1800)413140 USA

## 10. Can I update my phone number or contact details on a Virgin booking?+61(1800)413140 USA

Yes. You can edit your phone number or email through the “Manage Booking” section.+61(1800)413140 USA Changes are usually free unless made through customer service on certain fares.