**Amazon Account [phone] Locked | Not Open**

Being one of the largest corporations in the world, Amazon unfortunately attracts the attention of criminal groups. The business makes every effort to lessen fraud. Sadly, this does imply that even if you were only using your Amazon account for legal purchases, you might discover that it has been locked.

## What Caused My Amazon Account to Lock?

There are a number of causes why Amazon can momentarily lock your account. Usually, it takes place in an effort to cut back on fraud or illegal transactions. Amazon may lock your account if it notices suspicious activity in order to keep you safe.

**The following types of actions could result in a lock on your Amazon account**:

* An exceptionally high volume of orders coming from a new account.
* returning a large amount of goods.
* On your account, incorrect details — like a fake name or billing address — are being used.
* Using gift cards on your account in an unusual way.
* Utilizing many IP addresses with your account.

### How to Resolve Locked Amazon Account Issues ?

Fortunately, if your Amazon account is suspended, You should be able to get it unlocked again by contacting Amazon if it has been locked. There are numerous ways to accomplish this.

**1. Talk to Amazon using Chat**

Utilizing the live chat feature, you may speak with Amazon customer service immediately. One of the quickest methods to start chatting is by following the instructions below, which are one of the ways to enter the live chat.

**To speak with Amazon via live chat:**

* Log in to your Amazon account. Create a new account with a different email address if you can’t log in to your current one.
* Accounts & Lists can be accessed by clicking the tiny arrow next to it.
* Select Customer Service from the list of choices at the bottom.
* Select a Different Option
* Click I want more support.
* Press the Now Chat button.
* Inform them that your Amazon account is locked.
* Give any information needed for verification.

Provide any documents that are needed. Your matter will be assessed by customer service. Your account should be unlocked in a few days, or sometimes even the same day, if everything is in order.

**2. Speak with Amazon Support+1 877-698-1665 **

Call Amazon customer service to speak to a representative if you’d rather do so. Once they have examined your account, they will inform you of the steps necessary to have the lock removed.

**To contact Amazon for help:**

* Open your Amazon account and log in. If you’re having trouble logging in, make a new, temporary account to contact Amazon.
* Accounts & Lists should have an arrow next to it.
* the Customer Service option
* Click a different link.
* Pick I Need More Assistance.
* Click Request phone Now to make a phone request.
* Click Call Me Now after entering your phone number.
* The number you provided will be called by Amazon customer service. Inform them that your Amazon account has been locked.
* Describe any Information is needed to verify that this is really your account.
* Provide any information that is needed. If everything is in order, they will review your case and unlock your account. It might take a few days, but it could happen in a matter of hours.

**3. Send an email to Amazon**

Getting in touch with Amazon by email is not a simple process. You’ll note that the customer support page’s email option is missing if you’ve attempted the techniques mentioned above.

But if email is your preferred method, you might still be able to solve the problem there.

**If you’d want to email Amazon:**

* Examine your Amazon-registered email account first. To find out if you’ve received an email from them informing you that your account has been locked, check your inbox.
* If so, you should be able to reach them by responding to this email.
* Prior to responding or opening any links in an email, make sure it is actually from Amazon.
* Emails from Amazon can frequently be mistaken for fraudulent ones.
* In the event that you don’t To reply to an Amazon email, try using the address [e-mail]. Describe the lock on your Amazon account in detail.
* A response can take up to two days to arrive. Email is unfortunately the slowest method of getting in touch with Amazon if your account is locked.

**4. Directly upload documents to Amazon**

You might be able to submit Amazon supporting documents if you can access your account but are unable to make purchases because it is locked. You can use this to unlock your account once more.

**To upload proof of purchase to Amazon:**

* If you can, log in to your Amazon account.
* Try to make a purchase after adding anything to your basket.
* Your account should appear on pause, according to a notification you should see. Include your entire name, country, billing address, and phone number in the fields.
* Include any supporting materials for the request. This could be a billing statement for your credit card or a gift card’s proof of purchase.
* Please submit the data.
* When you hear from Amazon, your restriction will be lifted or more information will be needed.

### How to deal with “Amazon Account Locked” email scam?

If you received a similar message from Amazon, it’s important that you take immediate action to protect yourself and your account. Here are some steps you can take to remove the “Amazon Account Locked” email phishing scam:

**1 Don’t click any links**

The first and most important step is to avoid clicking on any links in the email. Scammers often use links to take you to a fake website that looks identical to the real Amazon website. Once you enter your login information on the fake site, scammers can use it to gain access to your account and steal your personal and financial information. If you have already clicked the link and entered your information, please change your password immediately.

**2. Verify the authenticity of the email**

Check the sender address and domain name of the email. If the email is not from “@amazon.com”, it is likely a phishing scam. Amazon will never ask you for personal information, such as your password or credit card information, in an email. If you are still not sure, please contact Amazon customer service to verify the authenticity of the email.

**3. Report the email to Amazon**

If you suspect the email is a phishing scam, please report it to Amazon immediately. Forward the email to [e-mail], which is Amazon’s dedicated email address for phishing and phishing scams.

**4. Update your account information**

To make sure your account is secure, please change your password and update your account information. Choose a strong password that is unique and not used for any other account. Enable two-factor authentication to add an extra layer of security to your account.

**5. Be alert**

Beware of similar scams and stay alert. Check your email and account regularly for any suspicious activity. If you receive any emails or messages that seem suspicious, please do not hesitate to report them to Amazon.