# 1-866-203-7571 Quick Guide to Fix HP Printer Not Printing | Printer Tales

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Printers are essential devices in homes, schools, and offices. Whether you need to print assignments, business contracts, or important documents, a printer that suddenly stops working can be incredibly frustrating. If your **HP printer is not printing**, don’t panic. In most cases, the issue can be fixed with simple troubleshooting steps.

In this comprehensive guide by **Printer Tales**, we will walk you through the most effective solutions to fix the **HP printer not printing issue** on Windows and Mac devices. If you need immediate assistance, you can always contact our support team at **1-866-203-7571**.

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## Why Is My HP Printer Not Printing?

Before jumping into solutions, it’s important to understand the possible reasons behind the issue. HP printers may stop printing due to:

* Printer being offline
* Connectivity problems (Wi-Fi/USB)
* Outdated or corrupted printer drivers
* Paper jam
* Low or empty ink cartridges
* Print spooler errors
* Incorrect printer settings
* Firewall or antivirus interference

HP printers, manufactured by **HP Inc.**, are known for reliability, but like any device, they can experience technical glitches.

Let’s explore the solutions step by step.

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# 1. Check Basic Printer Status

Before diving into technical fixes, start with the basics.

### ✔ Ensure the Printer Is Turned On

Make sure your HP printer is powered on. Check if the display panel is lit. If not:

* Verify the power cable is properly connected.
* Try a different power outlet.
* Restart the printer.

### ✔ Check Paper Tray

* Make sure there is paper loaded properly.
* Remove any jammed or crumpled sheets.

### ✔ Inspect Ink or Toner Levels

Low or empty cartridges can prevent printing.

You can check ink levels using:

* HP Smart app
* Printer control panel
* Computer printer settings

If cartridges are empty, replace them with genuine HP cartridges.

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# 2. Set HP Printer as Default Printer

Sometimes your system sends print jobs to another device.

### On Windows:

1. Go to **Control Panel**
2. Click **Devices and Printers**
3. Right-click your HP printer
4. Select **Set as Default Printer**

### On Mac:

1. Open **System Settings**
2. Click **Printers & Scanners**
3. Select your HP printer as default

After setting it as default, try printing again.

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# 3. Check If Printer Is Offline

One of the most common reasons for HP printers not printing is the "Printer Offline" error.

### Fix Printer Offline on Windows:

1. Open **Devices and Printers**
2. Right-click your HP printer
3. Select **See what’s printing**
4. Click **Printer**
5. Uncheck **Use Printer Offline**

### Restart Printer and Computer

Power off:

* Printer
* Router
* Computer

Wait 60 seconds and turn everything back on.

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# 4. Check Wi-Fi or USB Connection

Connectivity problems often stop print jobs.

## For Wireless Printers:

* Ensure the printer and computer are connected to the same Wi-Fi network.
* Restart the router.
* Reconnect printer to Wi-Fi using the control panel.

Use the HP Smart app to reconnect easily.

## For USB Printers:

* Check if the USB cable is damaged.
* Try a different USB port.
* Replace the cable if necessary.

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# 5. Restart the Print Spooler Service (Windows)

The print spooler manages print jobs. If it stops working, printing fails.

### Steps:

1. Press **Windows + R**
2. Type `services.msc`
3. Find **Print Spooler**
4. Right-click → Select **Restart**

If that doesn’t work:

* Click **Stop**
* Navigate to `C:\Windows\System32\spool\PRINTERS`
* Delete all files
* Restart the Print Spooler

Now try printing again.

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# 6. Update or Reinstall HP Printer Drivers

Outdated drivers are a major cause of printing problems.

You can download updated drivers from the official website of **HP Inc.**.

### Update Driver on Windows:

1. Open **Device Manager**
2. Expand **Printers**
3. Right-click HP printer
4. Select **Update Driver**

### Reinstall Printer:

1. Remove printer from Devices and Printers
2. Restart computer
3. Reinstall using HP Smart or official driver package

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# 7. Run HP Print and Scan Doctor

HP provides a free troubleshooting tool called HP Print and Scan Doctor.

Steps:

1. Download the tool from HP support site
2. Install and run
3. Select your printer
4. Click **Fix Printing**

The tool automatically detects and fixes issues.

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# 8. Clear Paper Jam Properly

Paper jams may not always be visible.

### How to Fix:

* Turn off printer
* Open rear access panel
* Remove jammed paper gently
* Check inside rollers
* Close panels securely

Avoid pulling paper forcefully.

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# 9. Check Print Queue

Sometimes print jobs get stuck.

### Steps:

1. Open Devices and Printers
2. Right-click printer
3. Select **See what’s printing**
4. Cancel all documents

Try printing a fresh document.

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# 10. Disable Firewall or Antivirus Temporarily

Security software may block printer communication.

Temporarily disable:

* Firewall
* Antivirus

Test printing. If it works, add printer as an exception.

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# 11. Fix HP Printer Not Printing Black or Color

Sometimes printer prints blank pages or missing colors.

### Solution:

* Run **Printhead Cleaning**
* Align cartridges
* Replace defective cartridges

Access cleaning via printer settings or HP Smart app.

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# 12. Perform a Hard Reset

A hard reset can resolve internal glitches.

### Steps:

1. Turn printer ON
2. Disconnect power cord
3. Wait 60 seconds
4. Plug directly into wall outlet
5. Turn printer back ON

Try printing.

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# 13. Check for Firmware Updates

Firmware updates improve printer performance.

Visit HP support website:

* Enter printer model
* Download latest firmware
* Install update

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# 14. Fix HP Printer Not Printing on Mac

Mac users may face additional issues.

### Reset Printing System:

1. Go to **Printers & Scanners**
2. Right-click in printer list
3. Select **Reset Printing System**
4. Re-add HP printer

Ensure macOS is updated.

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# 15. Factory Reset HP Printer

If nothing works, reset to factory settings.

Steps vary by model:

* Go to **Setup**
* Select **Printer Maintenance**
* Choose **Restore Factory Defaults**

Reconfigure Wi-Fi afterward.

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# When to Call Support?

If you have tried all methods and your HP printer is still not printing, it may indicate:

* Hardware failure
* Printhead damage
* Internal board issue

In such cases, contact **Printer Tales Support** at:

📞 **1-866-203-7571**

Our certified printer experts are available to assist you with advanced troubleshooting and remote assistance.

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# Preventive Tips to Avoid Printing Issues

To keep your HP printer running smoothly:

✔ Use genuine HP cartridges
✔ Keep printer firmware updated
✔ Avoid overloading paper tray
✔ Clean printer regularly
✔ Keep printer connected to stable Wi-Fi
✔ Print test page weekly

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# Frequently Asked Questions (FAQs)

### Q1: Why is my HP printer connected but not printing?

It may be due to print spooler issues, outdated drivers, or offline status.

### Q2: Why does my HP printer print blank pages?

Likely causes:

* Empty ink
* Clogged printhead
* Incorrect paper settings

### Q3: How do I reset my HP printer?

Unplug printer for 60 seconds and reconnect.

### Q4: How do I fix HP printer offline?

Uncheck “Use Printer Offline” and restart devices.

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# Conclusion

An HP printer not printing can be stressful, but most problems are easy to fix with the right steps. From checking connections and restarting the print spooler to updating drivers and cleaning printheads, this guide covers everything you need.

If you need expert help, don’t hesitate to reach out to **Printer Tales Support at 1-866-203-7571** for quick and reliable assistance.

We hope this quick guide helps you resolve your HP printer issues efficiently and get back to printing without interruptions!

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