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title: How To Get Help From support@instagram. com for Support?

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# How To Get Help From support@instagram. com for Support?
Getting in touch with Instagram is easy to do. The problem is that getting an answer, let alone a resolution to your problem, is very difficult. It's important to know all of your options to progress with Instagram support. This article covers the best strategies for getting the help you need.

### Instagram contact number and Instagram contact email
Instagram's contact phone number and their contact email is support@instagram.com, but please note that it is highly likely that you will not receive a response to your inquiry through these channels.

### What are my options?
Unfortunately, if you're a regular Instagram user, your options are relatively limited to official channels. I know it's hard to hear, but it's the unfortunate economics of a free app. You and your attention are the product.  support@instagram. com for help Getting in touch with Instagram is easy to do. The problem is that getting an answer, let alo That means if one of Instagram's 700 million "products" has a problem, it's not a high-priority problem. They won't spend hundreds of dollars trying to fix it. It's smarter for Instagram to just ignore that problem and work on a new product to make money.

If you're an influencer or content creator with more than tens of thousands of followers, there are unofficial escalation routes with varying degrees of success. We will cover some of them at the end.

### Why is it so difficult to contact Instagram support?
Instagram has over 700 million users and the number of support requests they receive is staggering. If just 1 in 100 users contact Instagram once a year, that's still over 7 million support requests a year, or 18,000 a day. Now some of you may be thinking, 'well, that's only 700 support requests per hour,' which should be a possibility for a company with the resources of Facebook.

Honestly, we're not sure. We understand that it is not an easy subject; Sometimes non-automatable issues simply can't be fixed on a large scale for consumers of free apps, but at the same time, the much smaller portion of influencers and content creators with tens or hundreds of thousands of followers certainly deserve attention. . These Instagrammers keep the masses using Instagram and drive Facebook stock price up and to the right. They deserve to have a better way to escalate support issues to Instagram.

### How to contact Instagram support as a normal user
If you're a regular Instagram user, it's still possible to get help, just less likely. Your best bet is to submit a support request from Instagram.com. **Follow the instructions below:**

* Click on Instagram.com
* Scroll down to the bottom of Instagram.com and click Support
* In the menu on the left, click Privacy and Security Center
* Click Report something
* Click on the type of problem you are experiencing
* Look for a link that says report it
* Each number has a unique form to fill out

## How to contact Instagram support if you are an influencer
As an influencer, you are likely to be targeted. Most likely it is an attempt to take control of your account for monetization, or to steal your name, probably to sell it. If you spend time in the right Facebook groups, you'll see daily posts from influencers looking for help taking back control of their accounts.

As we covered above, Instagram doesn't have an official escalation path specifically for influencers. Your scaling attempts through standard channels will be lumped together with the thousands of users with no profile picture and 0 followers who submit requests.

This means that your best bet is through the shady unofficial channels. These consist of finding a person with a contact on Instagram, most commonly a friend or someone who has had to interact with Instagram on behalf of their business, such as an employee of a large advertising partner.

If you're reading this article, chances are you don't have a friend who can help you, so be prepared to spend some money. The lack of official support has created a gray market of employees providing unofficial Instagram support services for thousands of dollars depending on the task.

Depending on how much revenue the account generates, how important it is to your brand, and the amount of work put into building your audience, it can definitely make sense to spend big to get your account back.

## How to get Instagram support through the Help Center
The Instagram Help Center is where you should start if you're having any issues with the platform. The Help Center has multiple troubleshooting guides, hints, and tips to get rid of the error or problem.

To find the Instagram Help Center from your computer, go directly to the Instagram website.

**From a smartphone, follow these steps:**

* Open the Instagram app on your iOS or Android device.
* Tap on your profile picture and look for the three lines in the top right corner of your screen.

**3. Select Settings.**
**4. Tap Help, then → Help center.**

You'll end up in the Instagram Help Center, where you can find the guides you need.

If you need to report a problem or find your current support requests, just look for the related buttons on the same page and tap them.

### Instagram contact number and contact email
Instagram's contact email is believed to be support@instagram.com.

There are three publicly available Instagram phone numbers that can be found online.
* Instagram for companies: 
* Please note that it is unlikely that you will get a response through them (both email and phone numbers), as these are automated channels that are hardly reviewed by humans.

Since its launch in 2010, Instagram has never officially announced that it has an email address for customer support or support.

The good news is that most issues with your Instagram account can be resolved by visiting the Instagram Help Center without emailing the Instagram customer support team.

### Instagram Facebook Page for Business
Visit the Instagram for Business Facebook page and through a private Facebook message you can contact the Instagram support team on your Facebook business page. This is the best way to send a direct message to Instagram.

### Reach Instagram support on Twitter
The official Instagram account on Twitter (@Instagram) has been seen responding to some users; however, it always seems to direct you to the Instagram Help Center.

### Contact Instagram through your Facebook ad account manager
If you use Facebook Ads to promote your business or Page as an Instagram influencer, you are assigned a Facebook Account Manager. You can send your inquiry through the admin.

Considering you pay money to Facebook and Instagram, chances are they'll come back with a fix pretty quickly.

### Instagram customer service chat

**Instagram does not offer live chat at this time.**

### How long does Instagram support take to respond?
It usually takes around a week for a support team to get back to you with a response. Don't forget to check your spam folder while you wait for a response. If you've waited more than three weeks and still haven't heard back, you can submit another inquiry.
