---
# System prepended metadata

title: My Hotmail will not open on my computer

---

# Why Won’t My Hotmail Open on My Computer? Here’s What to Do

Hotmail, now part of Outlook.com, is a popular email service. Sometimes, it can be a pain to get it open on your computer. If you can’t access your Hotmail account, don’t worry. There are a few simple fixes you can try. Let’s go through some common reasons and how to solve them.

Common Reasons Hotmail Won’t Open
-

1. **Wrong Login Info**

You might have typed your email address or password wrong.

2. **Browser Problems**

Your browser could be outdated or have old data that needs clearing.

3. **Internet Issues**

If your internet is slow or spotty, you might struggle to load Hotmail.

4. **Account Security Issues**

Microsoft might lock your account if there’s suspicious activity or too many failed logins.

5. **Server Problems**

Sometimes, Hotmail’s servers can be down for maintenance.

6. **Security Software Blocks**

Your antivirus or firewall might be blocking access to Hotmail.

7. **Old Operating System**

If your OS is outdated, it might not work well with Hotmail.

8. **Cache and Cookies Issues**

Old data stored in your browser can create problems when loading sites.

Why is my Hotmail suddenly not working?
-

Fixing Hotmail on Your Computer

Step 1: Check Your Internet

Make sure you’re online.

Try visiting other websites to test your connection.

Restart your router or modem if things are slow.

Step 2: Verify Your Login Info

Check the email and password you’re entering.

If you forgot your password, click on the “Forgot Password” link to reset it.

Step 3: Clear Your Browser's Cache and Cookies

Go to your browser settings.

Find the “Privacy & Security” section.

Select “Clear Browsing Data,” pick “Cookies” and “Cached Files,” then clear them.

Restart your browser and try again.

Step 4: Disable Browser Extensions

Some extensions can cause issues. Turn them off one at a time to see if that helps.

Step 5: Try Another Browser

If Hotmail isn’t working, switch to a different browser like Chrome or Firefox.

Make sure your browser is updated to the latest version.

Step 6: Check for Server Issues

Visit the Microsoft Service Status page to see if Hotmail is down.

If it is, you’ll need to wait it out.

Step 7: Temporarily Disable Security Software

Your firewall or antivirus might be blocking Hotmail. Try turning it off to see if that works.

If it does, add Hotmail to your exceptions list.

Step 8: Update Your Operating System

- Go to your settings and check for any updates for your computer.

Step 9: Use the Outlook App

If the website won’t open, download the Outlook app on your computer or phone from the Microsoft website.

FAQs About Hotmail Issues
-
1. **Why does Hotmail say Something went wrong?**

This could be browser issues, corrupted data, or server problems. Clear your cache or try another device.

2. **How do I reset my password?**

Visit the Microsoft password reset page, enter your email, and follow the steps.

3. **Can I use Hotmail without a browser?**

Yes! You can use the Outlook app instead.

4. **Why is Hotmail not loading on Chrome?**

This might be because of outdated versions, cache, or extensions. Update Chrome, clear your cache, or disable extensions.

5. **How do I check if Hotmail is down?**

Check the Microsoft Service Status page for any outages.

6. **Why is my account blocked?**

Your account may be blocked due to suspicious activity. Check your email for instructions from Microsoft.

7. **Can I access Hotmail on an outdated browser?**

Not really. Update your browser for best results.

8. **How do I clear cache and cookies?**

Go into your browser settings and find the option under Privacy & Security.

9. **Why does Hotmail say Account Unavailable?**

This could be server issues or a temporary glitch. Check the Service Status page for updates.

10. **How do I contact Microsoft support?**

Go to the Microsoft Support website for help.



Tips to Avoid Hotmail Issues

1. **Use Strong Passwords**

Make your passwords unique and hard to guess.

2. **Enable Two-Factor Authentication**

This adds extra security to your account.

3. **Keep Your Browser Updated**

Regular updates help keep everything running smoothly.

4. **Avoid Public Wi-Fi**

Use safe, private networks when accessing your email.

5. **Monitor Your Account Activity**

Keep an eye on your login activity for any odd signs.

6. **Use the Outlook App**

It provides a more stable way to access your email.

Conclusion

If Hotmail won’t open on your computer, it’s usually due to browser problems or security issues. By following these steps, you should be able to get back into your email. If not, consider using the Outlook app or reaching out to Microsoft Support. Regular updates and good security practices will help you avoid future problems. For more help, check out the Microsoft Support website.

Related Article
-

[Hotmail Does Not Work on iPhone [Causes and Solutions]](https://hackmd.io/4e74xs1QSUGL77H2pSt18A)[[Why is my Hotmail suddenly not working?](https://hackmd.io/@bvVuOICnTL-Sr7jaI5NXeA/BJtdgiLVxl) /[/How do I recover my Hotmail Account if I forget my password?](https://hackmd.io/@bvVuOICnTL-Sr7jaI5NXeA/BkaXxiLNgx)/[Hotmail Not Working on Mac Mail? Try easy tips](https://hackmd.io/@bvVuOICnTL-Sr7jaI5NXeA/SJ6JgsL4ee)/[Hotmail Not Working on iPhone 2025](https://hackmd.io/@bvVuOICnTL-Sr7jaI5NXeA/HyQi1jINxx)]/[**Why is Hotmail Not Working on iPhone 9 ways to fix it **](https://hackmd.io/@bvVuOICnTL-Sr7jaI5NXeA/BJqr1s8Nxl)
/[Why is My Hotmail account not Working on My iPad?](https://hackmd.io/@bvVuOICnTL-Sr7jaI5NXeA/rJg5o8rNgl)/[Hotmail not working Toady](https://hackmd.io/@bvVuOICnTL-Sr7jaI5NXeA/rJE-sLrEgx)